Basic Requirements Required Skills:High School Diploma, Associates Degree, or Bachelor's Degree in Communications, Computer Science, Emergency Management, IT, or Technology required.3+ years of experience in Software Provisioning or Deployment, Public Safety, Technical Training, or Instructional design, and Public Safety credentials (such as NENA, ENP, APCO RPL).Must be able to obtain a background clearance as required by our government customers.#LI-JM3#LI-REMOTETravel Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Emergency Call Handling Applications, Capture Application Level Design Needs with a Solutions Architect, Creating or Maintaining Supporting Documents including organizational workflows, and Go Live Support.