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Vendor Field Management - Responsible for all connectivity activities (OSP/ISP) within construction, projects on site including tracking and reporting actual progress related to schedule expectations. The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are being executed on schedule, within budget and at the level of quality specified.

<p><strong>Summary:</strong></p><p>Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our innovative services are delivered, and our rapidly scaling infrastructure operates. The team lights up Meta 'sglobal data centers, delivering the physical infrastructure that connects the world to the videos, feeds, and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are being executed on schedule, within budget and at the level of quality specified. Connectivity Engineer will be the key point of contact for managing the full project life-cycle including project kick-off all the way through production turnover into operations. DEC Connectivity Engineer is highly collaborative with cross-functional partners at the Data Center Headquarters, our on-site contractor, and other data centers globally.</p><p><strong>Required Skills:</strong></p><p>Connectivity Engineer, Leased - Data Center Construction Responsibilities:</p><ol><li><p>Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our services are delivered, and our rapidly scaling infrastructure operates. The team lights up Meta 's global data centers, delivering the physical infrastructure that connects the world to the videos, feeds, and other information stored on Meta 's server banks</p></li><li><p>The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are being executed on schedule, within budget and at the level of quality specified. Connectivity Engineer will be the key point of contact for managing the full project life-cycle including project kick-off all the way through production turnover into operations. DEC Connectivity Engineer is highly collaborative with cross-functional partners at the Data Center Headquarters, our on-site contractor, and other data centers globally</p></li><li><p>Project Planning & Control - Create, maintain, and report on site project and program scope, schedules and milestones. Work closely with site project management team throughout the project lifecycle from the creation of project and program plans through project close out</p></li><li><p>Learnings - Continually review ongoing projects for efficiencies in schedule, budget, and opportunities to enable cross-functional partners to be successful. Document data points to assist with field coordination of projects. Support development of project management best practices and initiatives, coordinating SOPs/SIPs with vendors, and participating in global and regional standards</p></li><li><p>Forecasting - Support project controls team with forecasting and budget efforts as required. Share current project status with upstream and downstream partners, ensuring crisp and complete handoffs between teams</p></li><li><p>Technical Reviews - Establish milestones for equipment purchase and track and report against these milestones Assist with the selection and review of a contractor to support the structured cabling work within a data center</p></li><li><p>Metrics - Report progress and risks on site projects and other initiatives to key stakeholders</p></li><li><p>Workflow - Work with installation partners to establish and track milestones. Conduct pre-project planning, project handoffs, and ensure design delivery and verification. Identify and respond to project risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. Track and manage project change order requests</p></li><li><p>Vendor Field Management - Responsible for all connectivity activities (OSP/ISP) within construction, projects on site including tracking and reporting actual progress related to schedule expectations. Set and communicate clear expectations together with the immediate site team, build key relationships with our installation partners and drive best practices, safe working environment and execute to a vision of ‘right first time.'</p></li><li><p>Quality Assurance - Perform physical inspections to ensure vendor work meets DEC quality standards throughout the lifecycle of the data center. Validate physical installs, test reports, build accuracy, material and local code compliance including constructability reviews on multiple design phases</p></li><li><p>Technical Field Lead - Technical lead for industry and Meta standards, responsible to lead product evaluation, design, and installation methods in the field including scope clarification, design and installation details as the owner of the Request for Information process</p></li><li><p>Technical Coordination - Develop solutions to in-field scope-gap or clash issues. Partner with DEC design and engineering teams to digitally support design reviews, BOM reviews, and as-built drawing validations</p></li><li><p>Communications & Cross functional team engagement - Liaise with construction partners to ensure deliverables are met during new builds and retrofits. Coordinate with logistics partners, vendors, and suppliers to ensure a smooth end to end flow of materials as needed. Work closely with the relevant teams to proactively communicate progress and project risks and initiatives to key stakeholders</p></li><li><p>Safety - Ensure that vendors adhere to safety obligations in accordance with local regulations and DEC Safety best practices. Lead a 'safety first' evironment, with open and transparent communication. Acknowledging appropriate EHS practices</p></li><li><p>Travel - Position is remote and will require a minimum of 50% travel</p></li></ol><p><strong>Minimum Qualifications:</strong></p><p>Minimum Qualifications:</p><ol start="16"><li><p>5+ years experience in project management</p></li><li><p>Experience engaging and guiding stakeholders</p></li><li><p>Experience providing solutions to construction related problems</p></li><li><p>Experience with Google Workspace</p></li></ol><p><strong>Preferred Qualifications:</strong></p><p>Preferred Qualifications:</p><ol start="20"><li><p>Experience in leading deployments of Network/Structure cabling infrastructure</p></li><li><p>Experience reviewing and leading installations to design documents and specifications</p></li><li><p>Data center development and/or construction management experience</p></li><li><p>Experience with fiber optic testing at scale, inclusive of complex troubleshooting</p></li><li><p>Experience with Primavera 6</p></li><li><p>Experience managing IT or IP Network deployment projects in a mission critical environment requiring coordination across multiple disciplines for the delivery of a common goal</p></li><li><p>Experience with outside plant cabling (OSP) deployments including OTDR/OLTS testing</p></li><li><p>Experience with Quality Assurance and Quality Control, including progressive inspections and acceptance</p></li><li><p>Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)</p></li><li><p>Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)</p></li><li><p>Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies</p></li></ol><p><strong>Public Compensation:</strong></p><p>$123,000/year to $176,000/year + bonus + equity + benefits</p><p><strong>Industry:</strong> Internet</p><p><strong>Equal Opportunity:</strong></p><p>Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.</p><p>Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.</p>

Connectivity Engineer, Leased - Data Center Construction

Artificial Intelligence (AI)

Best Practices

Bill of Materials (BOM)

Budget Management

Budgeting

Change Order Management

Change Requests/Orders

Communication Skills

Construction

Construction Engineering

Construction Management

Cross-Functional

DEC Computers

Design Document

Design Verification

Forecasting

Front-End Loading (FEL)

Industry Standards

Intellectual Property (IP)

Internet Service Providers

Leadership

Logistics

Management of Information Systems/Technology (MIS)

Metadata

Metrics

Network Cable

Network Operations Center

Product Design

Product Testing

Program Planning

Progress Reports

Project Close-Out

Project Control

Project Development

Project Lifecycle

Project Planning

Project Tracking

Project/Program Coordination

Project/Program Management

Purchasing/Procurement

Quality Assurance

Quality Control

Quality Metrics

Regulations

Request for Information (RFI)

Retrofit

Risk Analysis

Safety/Work Safety

Standard Operating Procedures (SOP)

Team Player

Technical Leadership

Technical/Engineering Design

Telecommunications

Testing

Time Management

Willing to Travel

IRecruitee

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> </p></div><div><p><b>Fully Remote: </b>applicants in Eastern, Central & Mountain Time Zones<br/><b>Supporting:</b> Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.<br/><b>Requirement: </b>construction / contractor experience, active P&C license<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5 years of account management experience </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

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Connectivity Engineer, Leased - Data Center Construction Meta

Commercial Lines - Account Manager (Fully Remote) Insurance Office of America

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