63 Results for

Remote Customer Service Jobs in Albany, NY

Jobs

New!

Shaftsbury, VT2 days ago

Remote

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

Albany, NY30+ days ago

Remote

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.

Troy, NY19 days ago

Remote

$65,000–$70,000 Per Year

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

New!

Troy, NY2 days ago

Remote

Full-time

Pittsfield, Massachusetts27 days ago

Remote

This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in supporting travelers while working in a remote environment. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide support throughout the booking process.

Pittsfield, Massachusetts30+ days ago

Remote

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.

Albany, NY30+ days ago

Remote

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Albany, NY30+ days ago

Remote

$20.63–$28.37 Per Hour

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. • Exceptional oral, written, and interpersonal communication skills including the ability to summarize and report on data, influence and negotiate, and present information to various levels within the organization.

Albany, New York30+ days ago

Remote

Albany, NY30+ days ago

Remote

In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Clifton Park, NY30+ days ago

Remote

Full-time

Take the next step in your career and make a meaningful impact on families while enjoying personal and financial growth. We seek effective communicators who are ambitious, organized, and thrive in a collaborative environment.

Albany, NY30+ days ago

Remote

Performs programming of control applications using various software tools to support operator work stations, DDC field panels and third-party integration devices connected through multiple communications protocols. Ability to create and present effective presentations on processes, procedures, technology and soft skill topics to all internal departments, large group of employees, clients, and/or management.

Albany, NY30+ days ago

Remote

This includes working with the delivery team to verify applicability, usefulness, etc., and if selected, establish in concert with ESU, appropriate training for the sales and delivery teams. CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance.

New!

Troy, NY4 days ago

Remote

Full-time

Your role will focus on building relationships, answering questions, and ensuring clients feel informed, valued, and supported. If you’re ready to build a flexible, purpose-driven career where your people skills are valued and your work truly makes a difference, we invite you to apply and explore the opportunity with AO.

Bennington, VT30+ days ago

Remote

$60,000–$120,000

You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions.

Albany, NY30+ days ago

Remote

Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. + Account Strategic Initiatives Implementation: Implement strategic initiatives across client accounts, focusing on process improvements, contract optimization, and service enhancements.

Albany, NY30+ days ago

Remote

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success.

Pittsfield, MA30+ days ago

Remote

$70,000–$85,000

We, on the other hand, have organically grown as a socially responsible company that started as a single provider on a mission to destigmatize and broaden the reach of mental health care, to an integrated and holistic group of exceptional providers with diverse backgrounds working toward that mission. The perfect candidate will share our passion for improving and expanding access to high quality mental health care and will thrive in a culture that emphasizes creativity, authenticity, humor, compassion, acceptance, and determination.

Pittsfield, MA30+ days ago

Remote

$70,000–$85,000

Pittsfield, MA30+ days ago

Remote

$70,000–$85,000

Albany, NY30+ days ago

Remote

Manager, you will manage a team responsible for facilitating medium to large, complex, cross-functional projects and programs and the associated team. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

Albany, NY30+ days ago

Remote

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Albany, NY30+ days ago

Remote

$65,000–$85,000

aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. As a Licensed Mental Health Therapist at aptihealth, you’ll play a vital role in delivering personalized, high-quality virtual care to patients across New York.

Latham, NY30+ days ago

Remote

$50–$65 Per Hour

For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The ideal candidate will possess strong functional expertise in IFS ERP systems and an ability to translate operational needs into efficient digital workflows.

Albany, NY26 days ago

Remote

Full-time

Preferred candidates will have experience with all areas of employee benefits, including but not limited to, ERISA, the design, establishment, maintenance and operations of various retirement, welfare, and fringe benefit plans, and knowledge of employee benefits laws, regulations, and compliance requirements. Our client, a well-known regional law firm with a national presence is seeking a mid- to senior-level Employee Benefits attorney for the firm’s Albany office.

Albany, NY30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Bennington, VT30+ days ago

Remote

Full-time

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.-

Albany, NY30 days ago

Remote

Full-time

Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] www.speedtest.net). - Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior.

Albany, NY30+ days ago

Remote

Provide proactive care guidance for various value-add opportunities: + Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due). + Answer inquiries from members (via voice and chat) for the following: + Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans.

Albany, NY30+ days ago

Remote

The incumbent conducts outreach to members enrolled in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. + For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.

Albany, NY30+ days ago

Remote

$140,000–$180,000 Per Year

The role emphasizes data-driven operations, secure connectivity, system integration, and telemetry, requiring strong collaboration, clear communication, and stakeholder influence to deliver measurable business outcomes such as: + Energy savings. Compensation: - $140,000 to $180,000 +/- and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Albany, NY30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. · Set up and support Windows and macOS laptops, enroll and manage Macs with Kandji and Apple Business Manager, partner with the depot on swaps and new hire kits.

Albany, NY30+ days ago

Remote

$160,542.32–$267,555.82 Per Year

The Vice President, Compliance Business Partner is a key leader on the Compliance team and serves as the main point of contact between the Compliance team and the business teams, including the Commercial, Purchasing and Business Development, Revenue Cycle Management, Ambulatory Infusion Center, Naven Health and acquired business teams. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost.

Albany, NY30+ days ago

Remote

$207,234.63–$345,398.55 Per Year

They will report into the Chief Growth Officer and work very closely in partnership with the Vice President of National Specialty Solutions, Vice President of Specialty Operations, Ambulatory Infusion Clinic leadership, Marketing and other cross-functional teams. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost.

Bennington, VT30 days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Albany, NY30+ days ago

Remote

The Certified Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change.

Albany, NY30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions.

Albany, NY30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Albany, NY30+ days ago

Remote

Full-time
Employee

Bonus and Incentives: Monthly, quarterly, and special-event contests with exciting rewards like Los Angeles Lakers tickets or VIP concert tickets. Comprehensive Training: Learn from industry leading professionals and attend workshops to enhance your knowledge with our products and services.

Albany, NY30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Focus of this position is to enhance and nurture existing relationships resulting in client retention and identification of upsell (add-on business) opportunities and to lead streamlined, effective internal teams to support clients and customers.

Albany, NY30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. You will interact regularly with Management and keep them informed of any concerns or issues regarding quality, connectivity, client concerns etc., that may inhibit Sharecare HDS performance or service expectations for customers. .  .

Albany, NY30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

Albany, NY30+ days ago

Remote

The Accounts Receivable (AR) Supervisor is responsible for recording accounting transactions in accordance with Generally Accepted Accounting Principles, invoicing clients, applying payments, and following up with clients on delinquent accounts along with overseeing the daily functions of the accounts receivable team. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change.

Albany, NY30+ days ago

Remote

$40,000–$60,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

Albany, NY30+ days ago

Remote

$50,000–$70,000 Per Year
Full-time

Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

New!

Albany, NY3 days ago

Remote

Berry Street empowers independent dietitians to accept insurance and grow thriving private practices by providing comprehensive credentialing, scheduling, referral, and technical support, as well as access to a vibrant, collaborative clinician community. Dietitians working with Berry Street are committed to these pillars of high-quality care: Evidence-based: We provide quality care based on the latest clinical research.

Albany, NY30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Albany, NY30+ days ago

Remote

$85,000–$105,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Albany, NY26 days ago

Remote

$60,000–$80,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Albany, NY30+ days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.

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Remote Customer Service Jobs in Albany, NY

Jobs

Licensed Property & Casualty Insurance Agent - Remote USATTEC

Remote Customer Service RepresentativePearl Interactive Network

Remote Customer Service/Sales RepresentativeAgent Alliance

Remote Customer Service/Sales RepresentativeAgent Alliance Inc.

Remote Customer Service – TRAVEL ADVISORHallford Travels

Customer Service Associate – Remote Support & CoordinationGuidedbyljtravel

Remote Travel Customer RepresentativeCross Borders with Alex

Customer Service Systems Ops AnalystUnder Armour, Inc.

Remote Client Support SpecialistCselitegetaways

Remote Client Support Representative - TravelCross Borders with Alex

Sales Representative (remote work)Agent Alliance Inc.

ES Systems Sr. Engineer - RemoteCBRE

Solutions Architect - RemoteCBRE

Remote Client Relations & Leadership TraineeGlobe Life AIL - Lisa Russel

Remote Sales Executive - Telecoms & NetworkingWebProps.org

Sr Contract Manager- US remoteCBRE

Sr. Account Coordinator (Remote)CBRE

Licensed Mental Health Counselor (LMHC) - Pittsfield, MA (REMOTE)OptiMindHealth

Licensed Clinical Social Worker (LCSW) - Pittsfield, MA (REMOTE)OptiMindHealth

Licensed Marriage and Family Therapist (LMFT) - Pittsfield, MA (REMOTE)OptiMindHealth

Senior Program Manager - Healthcare Construction Projects (Remote)CBRE

Cloud/Software Architect - 100% Remote OpportunitySerco

Licensed Mental Health Therapist, LCSW, LMHC | (Full-time, Remote)aptihealth

IFS Sales & Warranty Consultant- RemoteConsultNet

Employee Benefits Attorney - RemoteDauntless Discovery

Care Manager RN - (Remote)Highmark Health

RN Health Coordinator (bilingual, temporary, remote)Maximus

Trainer I (Remote and Temporary)Maximus

Family Health Advocate - RemoteSharecare

Complex Case Manager RN - Oncology (Remote)Highmark Health

Subject Matter Expert (SME) – Connected Devices (Hardware & Software) - RemoteCognizant

Systems Administrator- RemoteSharecare

Vice President, Compliance Business Partner - Hybrid RemoteOption Care Health

Vice President, Specialty Sales - RemoteOption Care Health

Financial Systems Analyst (Remote)Maximus

Certified Health Coach - RemoteSharecare

Health Coach - RemoteSharecare

Care Manager, Registered Nurse- RemoteSharecare

Remote Sales RepresentativeAmerican Income Life

Client Success Manager - RemoteSharecare

Lead ROI Medical Records Specialist - RemoteSharecare

ROI Medical Records Specialist - RemoteSharecare

Accounts Receivable Supervisor - RemoteSharecare

Account Associate- Commercial Insurance- RemoteInsurance Office of America

Senior Account Associate- Commercial Insurance (Remote)Insurance Office of America

Remote Registered Dietitian or CNS - Flexible Hours, Work from AnywhereBerry Street

Account Manager - Commercial Insurance (Fully Remote Option)Insurance Office of America

Senior Account Manager- Commercial Insurance (Remote)Insurance Office of America

Account Manager- Commercial Insurance (Remote)Insurance Office of America

Commercial Lines - Account Manager (Fully Remote)Insurance Office of America

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