You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention.
Training and support are provided to help you succeed in this rewarding role.
Key Responsibilities:
Engage with clients to understand their travel needs, preferences, and budgets
Research travel options, including accommodations, cruises, tours, and packages
Prepare and present customized travel proposals and itineraries
Manage travel reservations and ensure accuracy of booking details
Provide timely, professional communication and follow-up with clients
Stay current on travel trends, destinations, and preferred supplier offerings
Participate in virtual team meetings and training sessions
Requirements:
Strong interest in travel and delivering exceptional customer service
Excellent communication, interpersonal, and problem-solving skills
Self-motivated, organized, and capable of working independently
Comfortable with using online tools and technology for research and booking
Reliable internet connection and basic computer proficiency
Previous experience in customer service, hospitality, or sales is a plus but not required
What We Offer:
Flexible, remote work environment
Full training and access to industry tools and resources
Supportive team culture and ongoing mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks through industry partners
Opportunities for personal and professional growth
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Job Title: Client Service Travel Coordinator | Work From Home
About Us:
We are a trusted travel planning company specializing in unforgettable vacations, cruises, all-inclusive resorts, and group travel experiences.
This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.
This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.
Key Responsibilities:
Provide support for vacation planning and reservation requests
Assist with coordinating accommodations, scheduling, and related services
Maintain accurate client records and documentation in internal systems
Communicate professionally with clients via email, phone, and online platforms
Review confirmations and service details for accuracy and completeness
Provide general customer service and administrative support
Follow established workflows and internal procedures
Collaborate with internal teams to support client needs and timelines
Qualifications:
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Comfortable working with online systems and digital platforms
Ability to manage multiple tasks in a remote environment
Customer service, scheduling, or administrative experience preferred
Reliable internet access and ability to work remotely
Work Environment:
Fully remote position
Structured and supportive team environment
Training and resources provided
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Job Overview:
Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment.
This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process. S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success.
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p>For more than 60 years, the organization behind these programs has focused on delivering long-term and supplemental benefits that help individuals maintain coverage even after changing jobs or retiring. This opportunity is centered around helping individuals understand benefit programs designed to provide additional financial protection for working families.
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Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position).