Customer Success Operations - Remote YO AI LabsCustomer Success Operations - RemoteBoston, MARemoteWe are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.
Customer Success Expert - Remote YO AI LabsCustomer Success Expert - RemoteBoston, MARemoteWe are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.
Director, Customer Support Operations (Remote) Bob's Discount Furniture IncDirector, Customer Support Operations (Remote)MARemote$115,000–$140,000 / yearAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Process Improvement: Lead strategic initiatives that improve agent productivity, Net Promoter Score, First Contact Resolution, Contacts per Order, and other key customer support metrics.
Field Service Engineer (Field Remote - Worcester, MA) PerkinElmerField Service Engineer (Field Remote - Worcester, MA)MassachusettsRemoteThe person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Client Services Coordinator (Remote) Einstein TutoringClient Services Coordinator (Remote)Framingham, MARemoteIn this role, you will serve as a key point of contact for our clients, ensuring smooth communication, coordinating services, and delivering an excellent client experience. This is a great opportunity for someone who enjoys supporting clients, managing details, and working in a collaborative environment.
NewSenior Product Designer, Restaurant Partner Self-Service (Remote) ezCater, IncSenior Product Designer, Restaurant Partner Self-Service (Remote)Boston, MARemoteYou'll partner closely with Product, Engineering, Data, and Supply Operations to identify which supplier actions are highest-friction or highest-volume today, and design the self-service paths that replace manual, one-off handling with tools suppliers can trust and use independently. Partner with Product, Analytics, UX Research, and Supply Operations to identify which supplier actions still require internal intervention, and design the self-service alternative — deciding when a better UI solves the problem and when it requires new functionality, policy changes, or a structural rethink.
Global Services and Systems Integration Product Owner (US Remote) Motorola Solutions IncGlobal Services and Systems Integration Product Owner (US Remote)MARemote$170,000–$190,000 / yearS/he is expected to understand the requirements that form a product or solution and work on transforming those needs into project plans, proactively manage risks/issues, maintain compliance with project management processes, independently maintain project documentation, and drive follow-up on open actions, all while having an eye for the details. The role will involve interacting with diverse teams and groups to understand and provide innovative solutions to how Services are created, maintained and how systems/solutions are delivered and deployed to our customers.
Customer Service Associate Representative - Freedom Fertility - Remote The Cigna GroupCustomer Service Associate Representative - Freedom Fertility - RemoteMassachusetts Work at Home, MARemote$17.75–$19 / hourThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
SVP, Global Services (Remote) Percona LLCSVP, Global Services (Remote)Boston, MARemoteWhat You Will Do: Lead the Global Services division (Support, Managed Services, Global Advanced Services, Professional Services, Project Management, Technical Leads, and Delivery Operations), providing the kind of leadership, coaching, and mentorship that builds a team unafraid to raise its hand and try something new. As Senior Vice President of Global Services, you will own the global delivery, strategic planning, and financial (P&L) management for Perconas entire portfolio of service offerings, spanning Support, Managed Services, and Professional Services, as well as any future services.
NewInside Sales Representative - Respiratory Interventions (Remote) Medtronic PlcInside Sales Representative - Respiratory Interventions (Remote)MARemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). This position supports the Respiratory Interventions airway portfolio, partnering with small acute care hospitals across an assigned territory to provide solutions including tracheostomy tubes, endotracheal tubes, breathing filters, closed suction systems, and related airway management products.
Remote Pilot Operator PenBay Technology Group LLCRemote Pilot OperatorNashua, NHRemotePosition Summary: The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.
Strategic Clinical Quality Manager - Remote Fresenius Medical Care AG & Co KGaAStrategic Clinical Quality Manager - RemoteWaltham, MARemote$79,000–$133,000 / yearin-center, home hemodialysis and home peritoneal dialysis), and in collaboration with the IDT, is responsible for the monitoring data/information; prioritizing areas for improvement; determining potential root causes; developing, implementing, evaluating, and revising plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography. Applies current knowledge of FMS clinical and administrative policies and procedures, available internal resources, working knowledge of CMS Conditions of Coverage for ESRD facilities, Value Based Payer Programs, knowledge of quality improvement concepts, principles and practices to perform tasks and duties.
Senior Tax Reviewer & Signer -- Fully Remote, Flexible, Low Hours During Tax Seasons BooksTime, Inc.Senior Tax Reviewer & Signer -- Fully Remote, Flexible, Low Hours During Tax SeasonsNewton Center, MARemoteOther optional functions that can be added to this role, if desired: Partner with other leaders to develop processes (such as client intake, quality review, etc.), define policies, and share your input as we build out the new tax practice. This role is NOT a fit for someone who needs a lot of predefined structure, with a clear playbook to follow – this is a new tax practice, and you’ll be part of figuring out how things work.
EPLI Attorney Practice Coordinator (Formerly Legal Secretary) - Multiple Offices (Remote) Littler Mendelson P.C.EPLI Attorney Practice Coordinator (Formerly Legal Secretary) - Multiple Offices (Remote)Boston, MARemoteGiven the nature of this role, Attorney Practice Coordinators will often serve as a key point of contact between attorneys, clients, and other stakeholders requiring a high degree of professionalism, discretion and integrity in all interactions. Littler's unparalleled commitment to labor and employment law helps clients navigate a complex business world with nuanced legal issues-building better solutions for clients' toughest challenges.
Senior Architect - Commercial Life Sciences (Remote) Veeva SystemsSenior Architect - Commercial Life Sciences (Remote)Boston, MARemote$100,000–$200,000 / yearWe advise our Life Sciences clients with every aspect of their commercial solutions-Application architecture, systems and data integrations or migration, and business process and maturity assessments to ensure customers achieve commercial excellence through integrated master data, compliant commercial content, and multi-channel CRM. As a Senior Architect in the Veeva Commercial Technology Architecture group, you will participate and lead in the business process due diligence, advise on best practices, design, creation of end-user requirements of customer application implementation projects, producing deliverables throughout the full lifecycle delivery of Veeva applications to pharma and medical devices organizations.
Strategic Account Executive, Education (Remote) ezCater, IncStrategic Account Executive, Education (Remote)Boston, MARemote$170,000–$186,000 / yearYour role will involve creating and executing detailed account development plans aimed at acquiring new orderers, locations, and encouraging product adoption while retaining and maximizing existing spend. As a Strategic Account Executive, Education, at ezCater, you will be essential in driving revenue and fostering strong client relationships within your assigned book of 40 to 60 prioritized accounts, specific to the Education Vertical.
Business Development Executive - Biotech Account Management - East Coast Remote Thermo Fisher Scientific IncBusiness Development Executive - Biotech Account Management - East Coast RemoteWaltham, MARemote$102,200–$153,350 / yearAs a Business Development Executive within our Pharma Services Biotech Account Management team, you will support the development and execution of territory and account plans to drive sales growth within your assigned accounts and prospect opportunities within your assigned territory across our broad range of drug modalities, which may include Steriles, Solid Dosage, Biologics, Cell Therapy, Viral Vector, and API. You will also need strong customer relationship, communication and consultative selling skills, with the ability to identify opportunities and support customer success, data-driven decision-making, and resilience, alongside exceptional communication and the ability to work well in complex and competitive environments.
Business Development Executive – Biotech Account Management - East Coast Remote Thermo Fisher ScientificBusiness Development Executive – Biotech Account Management - East Coast RemoteWaltham, MassachusettsRemoteAs a Business Development Executive within our Pharma Services Biotech Account Management team, you will support the development and execution of territory and account plans to drive sales growth within your assigned accounts and prospect opportunities within your assigned territory across our broad range of drug modalities, which may include Steriles, Solid Dosage, Biologics, Cell Therapy, Viral Vector, and API. You will also need strong customer relationship, communication and consultative selling skills, with the ability to identify opportunities and support customer success, data-driven decision-making, and resilience, alongside exceptional communication and the ability to work well in complex and competitive environments.
Principal Program Planner (Hybrid Preferred, Remote Work Considered) BAE Systems PlcPrincipal Program Planner (Hybrid Preferred, Remote Work Considered)Nashua, NHRemote$101,398–$172,377 / yearAbout BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Prior experience in developing program Integrated Master Schedules (IMS) for program baselines and proposals in accordance with the program Statement of Work (SOW), Integrated Master Plan (IMP) and program requirements.
Remote Excursion Attendant TriptasticadventuresRemote Excursion AttendantBoston, MassachusettsRemoteKey Responsibilities • Assist clients with coordinating personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Provide clear, professional communication via email and phone• Support updates, modifications, and service-related inquiries• Maintain accurate records and documentation• Complete required training and participate in team communications. Qualifications • Authorized to work in the US, UK, Mexico, Australia, or Spain• Strong written and verbal English communication skills• Reliable internet connection and smartphone (computer strongly recommended)• Must be minimum of 18 years of age.