li>Researches and troubleshoots customer requests, analyzes needs and:
Determines problem source (i.e.,hardware, software, user access),
Resolves issues where possible,
Refers difficult and complex issues to internal technical experts, and/or. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.