NewREMOTE - Sr Fire Protection Engineer JobotREMOTE - Sr Fire Protection EngineerSt. Louis, MORemote$110,000–$155,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Developing high quality drawings and specifications, the position involves continuous client service and client contact, including on-site meetings and data collection, with occasional travel required.
NewHybrid Pharmacist - 4 Days Retail/1 Day Remote (MO) WALGREENSHybrid Pharmacist - 4 Days Retail/1 Day Remote (MO)O'Fallon, MORemoteSee WALGREENS Terms & Conditions at https://www.walgreens.com/topic/help/generalhelp/termsofuse.jsp?foot=terms and Privacy Policy at https://www.walgreens.com/topic/help/generalhelp/privacyandsecurity.jsp and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone).
Licensed Property & Casualty Insurance Agent - Remote USA TTECLicensed Property & Casualty Insurance Agent - Remote USABallwin, MORemoteWebcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
NewRN- Throughput Center - Nights, Full Time (Remote) MercyRN- Throughput Center - Nights, Full Time (Remote)Manchester, MORemoteSee Mercy Terms & Conditions at https://www.mercy.net/about/legal-notices/ and Privacy Policy at https://www.mercy.net/about/legal-notices/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Mercy’s HUB—also known as the Patient Placement and Staffing Center, Throughput Center, or Transfer Center—is a dynamic, centralized team that supports: Patient Placement & Bed Planning.
NewRemote Sales Representative Reineke AgencyRemote Sales RepresentativeSaint Charles, MORemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
PRN After Hours - Remote Customer Service Specialist BJC HealthCarePRN After Hours - Remote Customer Service SpecialistSaint Louis, MORemotep>Navigates the electronic health record to obtain and validate historical information; captures and documents demographic and financial information in the electronic health record; maintains accountability for accurate data entry in the electronic health record and maintains patient privacy and security as outlined by HIPAA.Manages a high volume of incoming calls from patients, healthcare providers and facilities who are calling for a variety of reasons, to include scheduling appointments, refilling medications, obtaining insurance referrals, receiving symptom-based care, obtaining pre-certification for testing, insurance and/or billing questions, requests for medical forms and/or test results, etc. Schedules patient visits based on complex provider preferences; verifies and updates insurance and checks insurance eligibility; collects and documents demographics; maintains proficiency in and shares knowledge of insurance basics, MyChart, and appointment instructions; documents and sends messages to providers and clinical staff in the electronic health record for clinical-based needs; communicates directly with providers (physicians) to relay pertinent clinical information during after hours.
Remote Bilingual (Spanish) Customer Service Account Representative Dan Barracliff - State Farm AgencyRemote Bilingual (Spanish) Customer Service Account RepresentativeSt. Louis, MISSOURIRemoteOur Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.
Remote Customer Service Agent Americanome Life Insurance CompanyRemote Customer Service AgentSt. Louis, MissouriRemoteIn this position, you will work directly with clients by answering questions, explaining available benefit options, and helping them better understand the services available to them. Our organization has supported families with supplemental benefit programs for more than 65 years, and we are looking to add dedicated team members who are ready to grow long term.
Fully Remote Entry Level Customer Service AILFully Remote Entry Level Customer ServiceSt. Louis, MissouriRemoteAs a Remote Client Success Specialist, you’ll connect with both current and prospective clients daily, providing expert product knowledge and personalized support to meet their needs. As a Client Success Specialist, you’ll play a vital role in helping clients secure their futures while advancing your career in a supportive, high-performing environment.
Customer Service Remote Agent Entry Level Globe Life AIL - Lisa RusselCustomer Service Remote Agent Entry LevelO'Fallon, MORemoteFull timeWe’re looking for motivated professionals who want more than a job—who want purpose, income growth, and long-term success. Our fully remote model allows you to build a business, grow professionally, and create balance without sacrificing opportunity.
Customer Service Remote Agent Entry Level - Globe Life AIL Lisa RusselCustomer Service Remote Agent Entry Level - Globe Life AILO'Fallon, MissouriRemoteWe’re looking for motivated professionals who want more than a job—who want purpose, income growth, and long-term success. Our fully remote model allows you to build a business, grow professionally, and create balance without sacrificing opportunity.
Remote Customer Service Agent American Income Life Insurance CompanyRemote Customer Service AgentSt. Louis, MORemoteFull timeIn this position, you will work directly with clients by answering questions, explaining available benefit options, and helping them better understand the services available to them. Our organization has supported families with supplemental benefit programs for more than 65 years, and we are looking to add dedicated team members who are ready to grow long term.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistSaint Louis, MissouriRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Remote- Customer Experience Service Nexora TalentRemote- Customer Experience ServiceSt. Louis, MORemoteIn this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way.
Remote CSR Relations Associate AO Globe LifeRemote CSR Relations AssociateSt. Louis, MORemoteFull timeAO is in search of ambitious leaders and achievers seeking an opportunity to work from anywhere, foster strong relationships with clients and teammates, and enjoy a prosperous livelihood. Get ready for an unparalleled experience with incentives that redefine the meaning of success—embark on incredible trips, earn extraordinary prizes, all while simply excelling at your job.
Remote Travel Customer Service Agent Dream VoyagesRemote Travel Customer Service AgentEast St. Louis, IllinoisRemoteWe serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed.
NewFully Remote Entry Level Customer Service AO Globe LifeFully Remote Entry Level Customer ServiceSt. Louis, MORemoteFull timeYou’ll guide conversations, provide support, and build strong client relationships—all while gaining real-world experience and long-term growth opportunities. AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide.
Fully Online Customer Service Representative Globe Life AIL - Lisa RusselFully Online Customer Service RepresentativeSt. Charles, MORemoteFull timeWhether you’re looking to build a stable career, increase your income, or grow into leadership, AO provides the training, support, and systems to help you thrive. Participate in virtual workshops, leadership training, and ongoing coaching from experienced professionals committed to your success.
Fully Online Customer Service Representative - Globe Life AIL Lisa RusselFully Online Customer Service Representative - Globe Life AILSt. Charles, MissouriRemoteWhether you’re looking to build a stable career, increase your income, or grow into leadership, AO provides the training, support, and systems to help you thrive. Participate in virtual workshops, leadership training, and ongoing coaching from experienced professionals committed to your success.
Customer Success Manager (Remote Position) Omnigo SoftwareCustomer Success Manager (Remote Position)St. Louis, MORemoteIt is the expectation of the that they'll work with their customers to appropriately understand, manage, and assist them with day-to-day business needs by acting as a single point of contact for the account and coordinating with all other Omnigo business functions as needed. Proven record of creating and maintaining business partnerships and relationships, "do-er" mentality with a hands-on, passionate, curious, empathetic approach, and the grit to get things done.
Customer Service Representative Graybar Electric Co IncCustomer Service RepresentativeChesterfield, MORemoteLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
Service Team Call Center Representative (remote) ChenMed LLCService Team Call Center Representative (remote)St. Louis, MORemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
French Speaking Customer Service Representative MCI LCFrench Speaking Customer Service RepresentativeMORemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Parts & Service Solutions Representative - Remote, Eastern U.S. Astec IndustriesParts & Service Solutions Representative - Remote, Eastern U.S.Belleville, ILRemoteThe PSSR is the primary interface for all parts and service activities in the assigned area of operations and works in close partnership with Capital Sales Regional Sales Managers and Sales Representatives to ensure a frictionless customer experience that delivers maximum value across the entire equipment lifecycle. The Parts and Service Solutions Representative (PSSR), strategic accounts is a customer-facing aftermarket leader responsible for driving profitable parts and service growth through a consultative, solution-based approach.
Parts & Service Solutions Representative - Remote, Western U.S. Astec IndustriesParts & Service Solutions Representative - Remote, Western U.S.Belleville, ILRemoteThe PSSR is the primary interface for all parts and service activities in the assigned area of operations and works in close partnership with Capital Sales Regional Sales Managers and Sales Representatives to ensure a frictionless customer experience that delivers maximum value across the entire equipment lifecycle. The Parts and Service Solutions Representative (PSSR), strategic accounts is a customer-facing aftermarket leader responsible for driving profitable parts and service growth through a consultative, solution-based approach.
NewClinical Rep - Customer Service Access Center BJC HealthCareClinical Rep - Customer Service Access CenterSaint Louis, MORemoteNavigates the electronic health record to obtain and validate historical information; captures and documents demographic and financial information in the electronic health record; maintains accountability for accurate data entry in the electronic health record and maintains patient privacy and security as outlined by HIPAA.Manages a high volume of incoming calls from patients, healthcare providers and facilities who are calling for a variety of reasons, to include scheduling appointments, refilling medications, obtaining insurance referrals, receiving symptom-based care, obtaining pre-certification for testing, insurance and/or billing questions, requests for medical forms and/or test results, etc. Schedules patient visits based on complex provider preferences; verifies and updates insurance and checks insurance eligibility; collects and documents demographics; maintains proficiency in and shares knowledge of insurance basics, MyChart, and appointment instructions; documents and sends messages to providers and clinical staff in the electronic health record for clinical-based needs; communicates directly with providers (physicians) to relay pertinent clinical information during after hours.
Client Service Director - Managed Care (REMOTE) Sedgwick Claims Management Services, Inc.Client Service Director - Managed Care (REMOTE)MORemotePRIMARY PURPOSE: To determine account management strategies related to client service plans; to be responsible for retention of existing clients, customer satisfaction, revenue growth, client surveys, and new business; to provide program management for jumbo clients requiring dedicated staff, multiple offices and complex service models; and to oversee the work of other local Client Services staff. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance.
Professional Services Solutions Architect (Remote Position) Omnigo SoftwareProfessional Services Solutions Architect (Remote Position)St. Louis, MORemoteThis role partners closely with Sales during the pre-sales cycle to understand client requirements, design scalable solutions, respond to RFPs, and define implementation scope. Scope and design technical approaches for: REST API integrations; data conversions and migrations; Single Sign-On (SSO) solutions such as ADFS, OAuth, or OpenID Connect.
Remote Sales Consultant – Financial Services NexeraRemote Sales Consultant – Financial ServicesSt. Louis, MORemote$4,001–$6,300In this role, you will help families find the right financial protection coverage for their needs — working entirely by phone and Zoom from your home. Life and Health Insurance License required before start date — or demonstrated willingness to obtain quickly (exam prep resources provided).
Enrollment/ Billing Senior Analyst - Evernorth Health Services - Remote The Cigna GroupEnrollment/ Billing Senior Analyst - Evernorth Health Services - RemoteMORemote$20–$30 / hourIncumbent will be responsible for providing billing and collections support to new and existing accounts and will manage a book of TPA business with responsibility for tasks such as: reconciling group accounts, creating special charge invoices, researching payment and census issues, requesting refunds, and tracking and resolving delinquency issues. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
(Remote) Manager of Software Services & Support Harris Computer Systems(Remote) Manager of Software Services & SupportMORemote$90,000–$100,000 / yearWhat we are looking for: Candidates must possess demonstrable experience in Hospital Revenue Cycle Management OR Hospital Patient Accounting, as this specialized healthcare knowledge is essential for understanding client needs and delivering effective solutions. About Harris Novum: Harris Novum is a healthcare technology company focused on helping hospitals, health systems, and physician organizations strengthen financial performance and improve patient care through intelligent software solutions.
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistMORemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistMORemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Client Service Officer Card Specialist (Hybrid/Remote Eligible - MO Only) Enterprise Bank & Trust (Saint Louis)Client Service Officer Card Specialist (Hybrid/Remote Eligible - MO Only)St. Louis, MORemoteRespond to heavy call volumes addressing clients debit card and credit card needs and inquires including but not limited to issue resolutions, card orders, troubleshooting denied transactions, determining fraud situations, etc. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.
NewRemote Travel Customer Support Specialist Hallford TravelsRemote Travel Customer Support SpecialistSt. Charles, MissouriRemoteIn this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
NewEntry-Level Remote Customer Associate AO Globe LifeEntry-Level Remote Customer AssociateSt. Louis, MissouriRemoteFor more than 70 years, AO Globe Life has partnered with unions, credit unions, and veterans’ organizations to provide supplemental life and health benefits to working-class families nationwide. AO Globe Life is hiring motivated professionals to support individuals and families nationwide in accessing essential supplemental benefit programs—all in a fully remote environment.
Remote Customer Care and Sales Advisor I Cable One IncRemote Customer Care and Sales Advisor IMORemoteAs you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly.
Remote Customer Care and Sales Advisor Cable One IncRemote Customer Care and Sales AdvisorMORemoteAs you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly.
Parts & Service Support Representative - Remote, Eastern U.S. Astec Industries IncParts & Service Support Representative - Remote, Eastern U.S.Belleville, ILRemoteManufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. Establishes, develops, and maintains business relationships with current customers and prospective Customers in the assigned territory/market segment to generate new business.
Parts & Service Support Representative - Remote, Western U.S. Astec Industries IncParts & Service Support Representative - Remote, Western U.S.Belleville, ILRemoteManufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. Establishes, develops, and maintains business relationships with current customers and prospective Customers in the assigned territory/market segment to generate new business.
Manager, Account Management and Member Experience - Evernorth Health Services - Remote The Cigna GroupManager, Account Management and Member Experience - Evernorth Health Services - RemoteMissouri Work at Home, MORemoteDirect activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Manager, Account Management and Member Experience - Evernorth Health Services - Remote CarePathRx Holding Company LLCManager, Account Management and Member Experience - Evernorth Health Services - RemoteMORemoteDirect activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Business Development Senior Advisor, Intelligence Solutions - Evernorth Health Services - Remote The Cigna GroupBusiness Development Senior Advisor, Intelligence Solutions - Evernorth Health Services - RemoteMORemoteThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. As part of the Evernorth Intelligence Solutions team, this role partners closely with sales, product, operations, legal, and other internal stakeholders to bring data and analytics solutions to market and deliver value for clients.
Business Development Senior Advisor, Intelligence Solutions - Evernorth Health Services - Remote CarePathRx Holding Company LLCBusiness Development Senior Advisor, Intelligence Solutions - Evernorth Health Services - RemoteMORemoteThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. As part of the Evernorth Intelligence Solutions team, this role partners closely with sales, product, operations, legal, and other internal stakeholders to bring data and analytics solutions to market and deliver value for clients.
Clinical Operations Director (Premium) - Evernorth Health Services -Remote The Cigna GroupClinical Operations Director (Premium) - Evernorth Health Services -RemoteSt. Louis, MORemote$144,200–$240,400 / yearp>Working closely with the Managing Director of Case Management Operations and senior cross-functional partners, this role connects strategy with execution to support the design, implementation, and ongoing improvement of differentiated service models that drive client retention, growth, and operational scalability. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
School Based Services Evaluator - Remote Burrell Behavioral HealthSchool Based Services Evaluator - RemoteSt. Louis, MORemoteThis position offers: • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Mileage Reimbursement - Company paid for work functions requiring travel • Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition • Workplace Culture - An environment cultivating employee wellbeing, valuing each individuals humanity, and actively promoting a healthy, joyful workforce • Additional Perks & Benefits - Scroll down to bottom of this post to learn more. Additional Qualifications: • Current driver's license with acceptable driving record and active auto insurance • Successful completion of required background checks, including criminal, abuse/neglect, driving record, and fingerprint screenings • Strong written, verbal, and interpersonal communication skills with the ability to engage diverse populations • Ability to apply sound clinical judgment, problem-solving skills, and ethical decision-making.
Sales Effectiveness & Insights Advisor - Evernorth Health Services (Remote) The Cigna GroupSales Effectiveness & Insights Advisor - Evernorth Health Services (Remote)St. Louis, MORemote$90,200–$150,300 / yearThe Sales Effectiveness & Insights Advisor supports PBS sales teams to provide strategic consultation, analytics, and high-impact insight tools that strengthen opportunity targeting, drive growth, enable more effective sales activity, and more efficient management of operational metrics. The role will report to the Senior Director of Sales Strategy and Execution and is primarily focused in building and maintaining a robust insights program that drives better decision making and execution across PBS New Sales and Consultant & Producer Strategy.
NewService Quality Coordinator (Remote) - Faculty Practice Plan Washington University in St LouisService Quality Coordinator (Remote) - Faculty Practice PlanMORemote$65,900–$112,700 / yearSkills: Analyze Information, Critical Thinking, Cross-Team Collaboration, Customer Follow-Ups, Customer Service Communication, Deadline Management, Detailed Reports, Diplomacy, Health Insurance Portability & Accountability Act (HIPAA), Information Collection, Interpersonal Relationships, Microsoft Office, Oral Communications, Project Prioritization, Working Independently, Written Communication. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
NewClinical Team Lead - Customer Service Access Center BJC HealthCareClinical Team Lead - Customer Service Access CenterSaint Louis, MORemoteNavigates the electronic health record to obtain and validate historical information; captures and documents clinical and financial information in the electronic health record; maintains accountability for accurate data entry in the electronic health record and maintains patient privacy and security as outlined by HIPAA.Schedules patient visits based on multiple complex provider preferences; verifies and updates insurance and checks insurance eligibility; collects and documents demographics; maintains proficiency in and shares knowledge of insurance basics, MyChart, and appointment instructions; documents and sends messages to providers and clinical staff in the electronic health record for clinical-based needs; communicates directly with providers (physicians) to relay pertinent clinical information during after hours. Manages a high volume of incoming calls from patients, healthcare providers and facilities who are calling for a variety of reasons, to include scheduling appointments, refilling medications, obtaining insurance referrals, receiving symptom-based care, obtaining pre-certification for testing, insurance and/or billing questions, requests for medical forms and/or test results, etc.