div class="content">Customer Support – Travel Industry (Remote)
Location: Remote – USA Based
Schedule: Flexible | Part-Time or Full-Time Options
About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.
Key Responsibilities: - Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
p>Required: - 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software.
- Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets.
You’ll explore our state-of-the-art laboratories and impressive shipping and warehousing operations while being trained to become a Customer Care Specialist and a registered New Jersey Pharmacy Technician. At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care.
The role partners closely with Site Quality Heads, Site Quality Project Leads, Customer Operations, Commercial partners, and Quality leadership to align account governance, strengthen executive-level customer relationships, and provide proactive visibility to quality risks, trends, and opportunities. Partner with Site Quality Heads, Site Quality Project Leads, Commercial partners, Strategic Account leadership, and Quality leadership to align on customer priorities, governance needs, and risk sensitivities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
About the RoleWe are seeking a Client Services Representative to support client communication and coordination for weddings, events, and destination planning.
As a Lead Product Manager, you'll own the strategy and execution that moves users from early exploration to project submission-the clearest signal that we're delivering on our services promise - and identifying opportunities that drive core metrics for both users and the services business. You'll partner with a dedicated engineering team (~5-6 engineers across iOS, Android, and full‑stack) and collaborate closely with Design, Data Science, and cross‑functional stakeholders to drive measurable impact on project submissions and revenue.
p>The essential requirements of the job include:
p>The essential requirements of the job include:
This position is performance-based and best suited for individuals who are self-motivated and enjoy independent work.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
We are looking for a detail-oriented and service-driven Remote Booking Services Coordinator to assist clients with planning support, booking coordination, and general travel-related service needs.
div class="content">About the Role:
We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process.
div>Key Responsibilities:
Assist clients with vacation research, travel options, and itinerary coordination
Support the reservation process for flights, hotels, cruises, and vacation packages
Communicate professionally with clients regarding travel details and timelines
Review booking information for accuracy and completeness
Maintain organized client records and documentation
Provide follow-up support before and after travel
Qualifications:
Strong written and verbal communication skills
Detail-oriented with solid organizational abilities
Comfortable using online systems and digital tools
Ability to manage responsibilities independently in a remote environment
Previous customer service, hospitality, or administrative experience is beneficial but not required
What We Offer:
Structured onboarding and training program
Access to booking systems and travel supplier resources
Flexible remote work environment
Supportive and collaborative team culture
Ideal Candidate:
This role is well suited for individuals exploring a career in the travel industry, professionals transitioning into remote work, or candidates seeking a customer-focused position with growth potential.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Position Overview:
We are seeking a Client Service Associate to support customers with travel coordination, reservation assistance, and overall service excellence.
In this high-impact role, you'll combine technical expertise, commercial leadership, and cross-functional collaboration to drive product improvements, support aftermarket growth, resolve complex service issues, manage warranty programs, and deliver training and tools that help our teams, dealers, and customers succeed. This is an exciting opportunity for an experienced professional who is passionate about marine refrigeration, problem-solving, and leading service excellence in a dynamic global business.
The essential requirements of the job include: Bachelor's degree in Clinical Laboratory Science, Biomedical Engineering, or related field with 7+ years of relevant experience in technical training/teaching, clinical lab, and/or field service engineering OR Master's degree in same fields with 5+ years of same relevant experience. The Senior Technical Customer Trainer for Beckman Coulter Diagnostics is responsible for designing, developing, coordinating, and delivering industry leading training to end users and support personnel.
p/>With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
p/>With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address. As a clinician-led organization, we're built to support the people who do this work with the tools, community, and stability you need to build a career that lasts.
p>The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. How you will spend your time:
- Interact with customers over the phone by accessing multiple systems in order to answer a variety bank related questions, provide information, resolve problems and cross sell appropriate products.