Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.What You'll DoAdvise and arrange travel for corporate business customers (both individuals and groups)Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional servicesArrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodationsUse Global Distribution Systems (GDS) - SabreEnsure compliance to customers' agreed travel policy, service provider policies, and regulatory requirementsUse positive telephone service techniques and act on special customer requestsCollaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsWe look forward to sharing more detailed job functions and key performance indicators during the interview process. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.