Territory Managers and Key Account Managers are your way into that world, you'll work alongside them in person, not just over Slack, so you catch customer health first hand, understand what's really driving escalations, and make sure any change you make on the support side lands well before it ever reaches a farmer. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund , Bessemer Venture Partners , BOND, DCVC , Blackbird , Promus Ventures , Rocket Lab’s Peter Beck and Icehouse ventures .