47 Results for

Remote Customer Service Jobs in Rochester, NY

Jobs

Rochester, NY

Remote

Ideal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).

22 days ago

Rochester, NY

Remote

30+ days ago

Remote

p>Ideal Candidate Qualifications:

The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.

Note:

Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).

8 days ago

Rochester, NY

Remote

p>Ideal Candidate Qualifications:

The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.

Note:

Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).

30+ days ago

Rochester, NY

Remote

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.

25 days ago

Rochester, NY

Remote

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.

30+ days ago

Wyoming, Wyoming

Remote

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A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency.

• Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.

30+ days ago

Rochester, NY

Remote

$65,000–$70,000 / year

p>Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers.

Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

30+ days ago

Rochester, New York

Remote

p>The Client Services Associate will assist clients with inquiries, service support, and ongoing communication while maintaining a high level of professionalism and organization. This role is ideal for individuals who enjoy helping people, communicating effectively, and providing excellent customer experiences in a remote work environment.

18 days ago

Remote

$86,200–$130,269.99 / year

In this high-impact role, you'll combine technical expertise, commercial leadership, and cross-functional collaboration to drive product improvements, support aftermarket growth, resolve complex service issues, manage warranty programs, and deliver training and tools that help our teams, dealers, and customers succeed. This is an exciting opportunity for an experienced professional who is passionate about marine refrigeration, problem-solving, and leading service excellence in a dynamic global business.

30+ days ago

Rochester, New York

Remote

p>In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history—a reflection of strong leadership, proven systems, and a people-first culture.

We’re seeking motivated, growth-oriented individuals ready to step into a remote opportunity with real momentum, long-term stability, and clear pathways for advancement.

15 days ago

Rochester, NY

Remote

Full time

p>In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history—a reflection of strong leadership, proven systems, and a people-first culture.

We’re seeking motivated, growth-oriented individuals ready to step into a remote opportunity with real momentum, long-term stability, and clear pathways for advancement.

6 days ago

Rochester, NY

Remote

Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. As the first point of contact for our clients, court personnel, visitors, and staff, the receptionist's role is critical for providing excellent customer service and maintaining a positive image of the firm.

21 days ago

Rochester, NY

Remote

$22.50–$33.60 / hour

As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning, must be willing to work in hot/cold weather conditions if necessary.

30+ days ago

Rochester, NY

Remote

$55,000–$75,000 / year

To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back.

3 days ago

Remote

$90,000–$110,000 / year

Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet.

30+ days ago

Rochester, New York

Remote

In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels. We believe every interaction matters, and we aim to build long-term trust through clear communication, fast support, and meaningful solutions.

12 days ago

Remote

p>Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization.

10 days ago

Rochester, NY

Remote

Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. Candidate will meet time sensitive deadlines and must be well organized, have excellent verbal and written communication skills, and able to provide outstanding customer service.

21 days ago

Remote

$18–$25 / hour

p>Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

30+ days ago

Rochester, NY

Remote

Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. Appear in Supreme, Surrogates, and Federal Court to argue motions, handle oral arguments, and participate in mediations, all integral to the successful completion of foreclosure, eviction, bankruptcy, and other related default services matters.

21 days ago

Rochester, NY

Remote

The ideal candidate will have a broad range of foreclosure experience including, but not limited to managing foreclosure from referral through conclusion, ordering title, obtaining payoffs, deed, assignment and letter preparation, meeting time sensitive deadlines, providing updates and timely responses to clients, etc. Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states.

21 days ago

Rochester, NY

Remote

$29.50–$38 / hour

p>EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

SUMMARY:

As a Registered Dietitian, your exceptional nutritional knowledge allows patients to receive appropriate, high quality diet plans essential to the best nutritional care.

23 days ago

Pittsford, NY

Remote

$56,000–$125,000 / year

The Senior Account Executive supports middle market clients and may manage large, complex accounts involving significant premiums and multifaceted insurance programs, requiring a high level of technical expertise and consultative judgment. Requires expertise in multi-line accounts with more complex coverages including retrospective rating plans for large lines of coverage and foreign packages.

30+ days ago

Rochester, New York

Remote

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Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers.

Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

6 days ago

Rochester, NY

Remote

Full time

p>Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers.

Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

4 days ago

Penfield, New York

Remote

25% Sales Per Call & Revenue Growth: Educate members on AAA membership benefits, products, and services through needs-based conversations that add value to the interaction.

10 days ago

Rochester, NY

Remote

Full time

Preferred candidates will have experience with all areas of employee benefits, including but not limited to, ERISA, the design, establishment, maintenance and operations of various retirement, welfare, and fringe benefit plans, and knowledge of employee benefits laws, regulations, and compliance requirements.

Our client, a well-known regional law firm with a national presence is seeking a mid- to senior-level Employee Benefits attorney for the firm’s Upstate New York offices.

30+ days ago

Remote

$106,200–$161,210 / year

You will work closely with the District Service Manager for this region and develop and execute plans that accelerate revenue growth, enhance dealer capability, capture competitive accounts, and elevate Thermo King's presence in the marketplace. You will take ownership of dealer engagement, including overseeing a network of partners, implementing strategic customer plans, managing the product pipeline, and leading the forecasting process to ensure consistent, profitable results.

30+ days ago

Rochester, NY

Remote

$115,000–$135,000 / year

Reporting to the Vice President of Sales, the Director of Business Development will aggressively sell business to the Behavioral Health sector, generating leads and developing prospects, selling business to clients in their assigned region. The Director of Business Development will educate prospects on the benefits of working with CCL, clearly establishing the value of our services and how we are distinguished from our competitors - with our service, culture, and commitment to fresh food and ingredients.

30+ days ago

Rochester, NY

Remote

Full time

Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] www.speedtest.net). - Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior.

30+ days ago

Rochester, NY

Remote

Full time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

30+ days ago

Rochester, NY

Remote

Full time

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.-

30+ days ago

Newark, NY

Remote

This role is responsible for supporting clients throughout their experience by ensuring smooth communication, efficient coordination, and high-quality service delivery. If you are passionate about delivering outstanding client experiences and enjoy working in a fast-paced, service-oriented environment, we encourage you to apply.

12 days ago

Rochester, NY

Remote

$40,000–$60,000 / year
Full time

i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.

Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

30+ days ago

Newark, NY

Remote

$50,000–$70,000 / year
Full time

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Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.

New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

30+ days ago

Batavia, NY

Remote

$80,000–$100,000 / year
Full time

Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

30+ days ago

Batavia, NY

Remote

$63,880–$76,120 / year

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Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.

30+ days ago

Rochester, New York

Remote

p style="line-height:1.656;background-color:#ffffff;margin-top:16px;padding:0pt 0pt 12pt 0pt">C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition.

Must have experience prospecting through cold calls and emails in a high-volume sales environment, with a proven ability to maintain consistent daily outreach activity—including calls, presentations, proposals, and timely follow-ups.

26 days ago

Newark, NY

Remote

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

11 days ago

Penfield, NY

Remote

$20.10 / hour
Part time

These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. 25% Sales Per Call & Revenue Growth: Educate members on AAA membership benefits, products, and services through needs-based conversations that add value to the interaction.

10 days ago

Remote

Works collaboratively with business and operational units to ensure Medicare and MMP operations are supported by effective, accurate and efficient business processes, benefits are accurately defined, communicated and configured, member communications are compliant, and data exchanges and reports are accurate, timely and meet federal requirements.

Job Summary Provides lead level support for Medicare and Medicare-Medicaid Plan (MMP) Duals products including the development, implementation, and maintenance of annual project timelines/work plans for both product lines - ensuring timely and successful project completion.

30+ days ago

Rochester, New York

Remote

div>

Why Join Us:
You'll have the opportunity to join a team environment where you'll be mentored and challenged to be your best self, both personally and professionally (and have a ton of fun while doing it).
The Job:
You'll be helping with writing emails and blogs for our clients that drive engagement and clicks to help them book more meetings and acquire new customers.

30+ days ago

Rochester, NY

Remote

$41,000–$58,500 / year

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

30+ days ago

Rochester, NY

Remote

$74,600–$110,000 / year

The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

12 days ago

Rochester, NY

Remote

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30+ days ago

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Remote Customer Service Jobs in Rochester, NY

Remote Customer Service Representative - Must Reside in NY (Starting 7/6/2026) Transworld Systems Inc.

Remote Customer Service Representative - Must Reside in NY (Starting 6/15/2026) Transworld Systems Inc.

Remote Customer Service Representative - Must Reside in NY (Starting 7/27/2026) Transworld Systems Inc.

Remote Customer Service Representative - Must Reside in NY (Starting 6/22/2026) Transworld Systems Inc.

Remote Customer Service Representative Viajemos Solas pero en Grupo

Customer Service Representative (Remote - Rochester, NY) Maximus Inc

Tax Refund Customer Service (Remote) Vertacall

Remote Customer Service/Sales Representative Agent Alliance

Remote Client Services Associate – Travel Industry Aspiretalentagency

Thermo King Service Manager - Marine (Eastern US) - Remote Trane Technologies Plc

CSR WFH Entry Level - Globe Life AIL Lisa Russel

CSR WFH Entry Level Globe Life AIL - Lisa Russel

Experienced Receptionist - Remote Friedman Vartolo LLP

Experienced Automotive Glass Installation Technician (Remote - Syracuse, NY) Driven Brands Holdings Inc

Remote Inside Sales Representative Liberty Mutual Holding Company Inc

District Sales Manager - Upstate NY (Remote) Emerson Electric Co

Entry Level Travel Coordinator - remote Zephyra co

Outside Sales Representative- Remote- (Buffalo, NY/Rochester, NY Territory) Olympic Steel Inc

Calendar Clerk - Remote Friedman Vartolo LLP

Experienced Student Loan Staff (Remote) Transworld Systems Inc.

Foreclosure Attorney - Remote Friedman Vartolo LLP

Experienced Foreclosure Paralegal - Remote Friedman Vartolo LLP

Registered Dietitian | FT Days Remote Rochester Regional Health System

Senior Account Executive, Commercial Insurance (Hybrid or Remote ET) NFP Corp

Entry Level Sales Rep (remote work) Agent Alliance

Entry Level Sales Rep (remote work) Agent Alliance Inc.

Call Center Membership Representative (Remote - Must Reside In Rochester/Finger Lakes Region) AAA Western and Central New York Careers

Employee Benefits Attorney - Remote Dauntless Discovery

District Sales Manager- Remote in NY, CT, MA, NJ, ME Trane Technologies Plc

DIRECTOR OF BUSINESS DEVELOPMENT - CCL, BEHAVIORAL HEALTH - NORTHEAST (REMOTE) Compass Group North America

Trainer I (Remote and Temporary) Maximus

Financial Systems Analyst (Remote) Maximus

RN Health Coordinator (bilingual, temporary, remote) Maximus

Client Experience Coordinator (Remote) Nexora Talent

Account Associate- Commercial Insurance- Remote Insurance Office of America

Senior Account Associate- Commercial Insurance (Remote) Insurance Office of America

Senior Account Manager (Fully Remote) Insurance Office of America

Dairy Focus Consultant (Open to remote) Cargill Inc

Automotive Digital Marketing Sales Executive (REMOTE) C-4 Analytics

Licensed Property & Casualty Insurance Agent - Remote USA TTEC

Call Center Membership Representative (Remote - Must Reside In Rochester/Finger Lakes Region) AAA Western and Central New York, Inc

Lead, Medicare Administration (Bids & Member Materials) (Remote) Molina Healthcare Inc

Content Writer (Remote) Philosophy Marketing

The Job: You'll be helping with writing emails and blogs for our clients that drive engagement and clicks to help them book more meetings and acquire new customers.

Retirement Services Account Manager - Rochester, NY Paylocity Holding Corp

Manager Client Services Ops - Rochester, NY Paylocity Holding Corp

Client Services Representative - Rochester, NY Paylocity Holding Corp

Resume Resources

The Job:
You'll be helping with writing emails and blogs for our clients that drive engagement and clicks to help them book more meetings and acquire new customers.