Monitor ticketing queues for response and escalation and perform daily monitoring and administration tasks for the following: Endpoint protection to ensure rapid handling of virus, malware, and ransomware detections Web-filtering systems including management of filtering policies and unblocking requests, occasional activity investigation and reporting requests Email filtering and security systems and investigate customer questions and spam/phishing reports Log reviews Incident response Intrusion detection/prevention systems Vulnerability management program. Responsible for reporting any safety related incident in a timely fashion through the Safety Event reporting tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.