Responsibilities include full stack support - design and evolution of platforms, application administration, supporting customer workflows, profiling and performance tuning, monitoring and maintenance of scoped systems, platform and systems administration, troubleshooting hardware, software, and networking related issues, solution architecting and hands on engineering (on-prem + Cloud), as well as documentation. Used as a guide when interviewing new team members; as a barometer when evaluating our performance as individuals and teams, and even when deciding which customers to work with, RCH’s Values embody the behaviors upon which we measure our success and create a framework for our growth as people and professionals.