Educate HCPs on Patient Support Programs • Provide reactive approved tailored education to healthcare providers and their staff on available financial support programs for eligible patients • Provide Reimbursement Expertise • Educate HCPs and their office support on the local payer landscape through virtual education engagements, including national and regional payer policies, prior authorization criteria, including letter of medical necessity and appeals templates, quantity limits, stocking information, and appropriate access pathways and processes for payers and PBMs • Address Access Barriers • Provide assistance to HCPs to compliantly troubleshoot claims at retail pharmacies for eligible patients who have used patient support financial assistance offerings • Stay informed on national and regional payer policies • Maintain current knowledge of managed care reimbursement trends and relevant healthcare policies and regulations, e.g., Commercial Medicare and Medicaid. • Bachelors degree • 5 years of experience in Case Management • Reimbursement Experience, product launch experience is highly desired • 5 years in the Pharma/Healthcare industry working with Hubs, Payers, HCP, or related area • Advanced understanding of the U.S. reimbursement landscape, including commercial and government payers, patient access support programs, and prior authorization requirements • Demonstrated ability to conduct virtual access support and education • Excellent written and verbal communication skills and presentation expertise to effectively educate diverse stakeholders • Proven ability to seamlessly address and resolve access barriers to enable patient access and affordability to prescribed therapies • Highly competent in a multitude of IT capabilities to support the business needs, including Veeva CRM • A deep understanding of and strict adherence to all federal and state compliance guidelines and regulations, including HIPAA.