The BDM also acts as a strong advocate for the customer, ensuring an exceptional customer experience by identifying customer pain points, process inefficiencies, and improvement opportunities that support long-term customer satisfaction, loyalty, and business growth Your day-to-day New Business Development (50-60%) Identify, research, and prioritize high-potential customers, applications, industries, territories, and market segments based on the full potential. Maintain ownership of opportunities throughout the sales cycle, partnering with the Regional Sales Manager to complete final commercial execution and onboarding Market Development & Strategic Growth (15-20%) Conduct market research, competitive analysis, and market segmentation studies to identify growth opportunities.