NewCustomer Success Representative, Inside McGraw-Hill Education IncCustomer Success Representative, InsideNYRemote$59,500–$75,000 / yearThe role focuses on improving educational outcomes, student engagement, affordability, access, and equity while building strong customer relationships that drive loyalty and retention. Provide timely follow-up and resolve customer issues through troubleshooting, research, and collaboration with internal teams, including Sales, Product, Implementation, and Technical Support.
Head of Client Experience Project ExpeditionHead of Client ExperienceNew York, New YorkRemoteProject Expedition is looking for a hands-on, AI-forward Head of Client Experience to help us scale an organization already known for exceptional service, without losing the personal touch our clients, travel advisors, partners, and travelers expect. We are looking for someone who leads from the front: someone who will learn the product deeply, understand our workflows, spend time in the queue, handle tickets when needed, take ownership of escalations, engage directly with customers, and coach the team from firsthand experience.
Online | Event & Travel Coordinator | Entry Level Aisles & AbroadOnline | Event & Travel Coordinator | Entry LevelNew York, New YorkRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role focuses on managing logistics, organizing schedules, and ensuring all details are handled efficiently to support a seamless client experience.
Tier 1 Support Technician StratAcuity Staffing Partners IncTier 1 Support TechnicianNYRemote$18–$20 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role is ideal for candidates who thrive in a high-volume, customer-facing support environment and are comfortable following documented procedures to help end users troubleshoot and resolve issues in real time.
Manager, Fund Administration (Investor Services) Juniper Square IncManager, Fund Administration (Investor Services)NYRemote$95,000–$120,000 / yearOur Investor Services team is an exciting and quickly growing team at Juniper Square that is responsible for tackling high priority workflows for our Fund Administration and Deal Services customers. We're the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision.
Advanced Associate, Inside Sales Pearson plcAdvanced Associate, Inside SalesNYRemote$45,000–$60,000 / yearAs a Higher Education Inside Sales Representative, your primary responsibility is to sell effective and innovative digital, print, and service solutions that address the challenges faced by students, faculty, and institutions today. To thrive in this role, you'll need a strong drive for achievement, a proven track record of consistently surpassing goals, comfort in navigating digital platforms, and a heartfelt passion for education.
Senior Director, Business Development - Financial Services HealthVeritySenior Director, Business Development - Financial ServicesNew York, NYRemote$200,000–$247,000 / yearAs Senior Director of Business Development, you will leverage your understanding of the intersection of financial services and real-world data - and relationships in this space - to set our go-to-market and product strategy, and drive commercial relationships with hedge funds, private equity, venture capital, investment banks, and channel partners. HealthVerity's Partners vertical develops strategic and commercial relationships with industry-leading consulting, analytics, technology and financial services firms that focus on a wide array of healthcare and life sciences use cases.
Customer Service Representative Traveling with MchailaCustomer Service RepresentativeNewark, New JerseyRemoteYou will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.
Fully Remote | Customer Service – Vacation Planner Aisles & AbroadFully Remote | Customer Service – Vacation PlannerNew York, New YorkRemote45,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.
Lead Cyber Threat Intelligence Data Architect Humana IncLead Cyber Threat Intelligence Data ArchitectNew York, NYRemote$129,300–$177,800 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. (remote in location) The Lead Intelligence Data Architect serves as the subject matter expert and functional owner for how Humana''s cyber threat intelligence is collected, organized, kept current, and made usable across enterprise information security teams and tools.
NewProgram Delivery Principal Humana IncProgram Delivery PrincipalNew York, NYRemote$166,700–$229,200 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Team members work closely with leaders across the enterprise, supporting timely regulatory filings and partnering with key business units to oversee strategic direction for all Insurance products.
NewClinical Sales Liaison - RN - Remote UnitedHealth Group IncClinical Sales Liaison - RN - RemoteFarmingdale, NYRemote$60,200–$107,400 / yearAssess and coordinate, in partnership with Case Managers and physician team, home infusion services to assist with determining the plan of care administered by Optum Infusion Services under the direction of the patient's physician. Maintain and grow customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts.
Software Engineer II, Backend Brex IncSoftware Engineer II, BackendNew York, NYRemote$152,000–$190,000 / yearBy combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity.
Fluent Russian Speakers - US (Task-Based, Remote, Flexible) Prolific Academic LtdFluent Russian Speakers - US (Task-Based, Remote, Flexible)Newark, NJRemoteYou'll join live video calls with other Russian-speaking participants, chatting naturally about everyday topics while your conversation is used to help AI models better understand how people actually speak. This is a genuinely interesting way to shape how AI understands human conversation, one call at a time - your natural way of speaking directly helps these models learn to communicate more like a real person.
Software Engineer II, Backend Brex Inc.Software Engineer II, BackendNew York, NYRemote$152,000–$190,000 / yearBy combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity.
Director of Customer Success Operations SecurlyDirector of Customer Success OperationsNew York, NYRemoteHands-on experience building tech, systems, and automation - you've architected workflows, integrations, or automation inside a CS platform (Vitally, Gainsight, Totango, ChurnZero, or similar) and a CRM like Salesforce or HubSpot, not just used tools someone else set up. 3+ years leading a Customer Success Operations, Revenue Operations, or Renewals team - this is a leadership track record, not an individual-contributor background, with proven experience scaling CS tools, systems, and AI.
Professional Services Engineer BigID IncProfessional Services EngineerNYRemote$105,000–$135,000 / yearAs a Services Delivery Engineer, you''ll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last. We''re leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
Strategic Services Consultant (Implementations) Sprout Social IncStrategic Services Consultant (Implementations)NYRemote$77,600–$97,000 / yearGuide customers through a structured implementation lifecycle (Design, Setup, Training, and Validation) - leading onboarding, change management, and technical platform configuration to establish project governance, ensure business continuity, and set up long-term success. The ideal candidate is the blend of product-savvy and customer-focused, brings strong change management and project management expertise, understands social KPIs, and thrives when guiding enterprise customers through software rollouts.
Remote Customer Service Representative – Travel Hallford TravelsRemote Customer Service Representative – TravelStamford, ConnecticutRemoteIn this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process. This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
NewClinical Nurse Liaison - Optum Infusion IG, BIO - Remote UnitedHealth Group IncClinical Nurse Liaison - Optum Infusion IG, BIO - RemoteFarmingdale, NYRemote$60,200–$107,400 / yearPrimary Responsibilities: Conduct welcome calls and provide patient education on therapy, monitoring, and side effects; ensure patient is provided with the updates and tools they need for successful infusions both during our intake process and once on service. This RN will work directly with sales to process Optum infusion referrals within the hospital system, serve as a key resource and effectively anticipates the needs of the customers and patients to develop solutions for their needs.