4+ years of experience working with ServiceNow modules, including but not limited to IT Service Management (ITSM), HR Service Delivery (HRSD), IT Financial Management (ITFM), IT Business Management (ITBM), and Software Asset Management (SAM). COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.