AVP, Claims Quality Assurance & Performance Management Argo Group International Holdings IncAVP, Claims Quality Assurance & Performance ManagementAlbany, NY$137,496–$189,516 / yearQualifications / Experience Required: A specialized knowledge of managing Quality Assurance programs typically achieved through: Bachelor's degree required; JD, advanced degree, CPCU, AIC, SCLA, Six Sigma/Lean, PMP, Prosci, Guidewire certification, or similar insurance, claims, audit, process improvement, project management, or change management credential preferred. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization.
Auto Claims Desk Adjuster Hybrid Liberty Mutual Holding Company IncAuto Claims Desk Adjuster HybridClifton Park, NYYou'd be a great fit if you are: An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
Senior Technical Claims Specialist, Construction Complex Liberty Mutual Holding Company IncSenior Technical Claims Specialist, Construction ComplexAlbany, NYWe're seeking an experienced claims professional who thrives on challenging, high-exposure commercial casualty matters arising from construction operations - including complex Commercial General Liability (CGL) and Construction Injury/Liability claims (all litigated or high-exposure losses $500,000+). An experienced claims professional with a strong Commercial General Liability and/or Construction Liability background (preferably with claims $500,000 and above), sound judgment on complex coverage and liability questions, and the confidence to lead files, mentor others, and manage litigation strategy independently.
Senior Technical Claims Specialist Argo Group International Holdings IncSenior Technical Claims SpecialistAlbany, NY$173,706–$208,386 / yearEssential Responsibilities: Working with limited oversight under broad management direction, adjudicate highly complex claims and insurance coverage disputes mostly for our professional liability line of business, at the highest authority limits on assignments reflecting the highest degree of technical complexity and coordination in liability and litigated claims, potentially with major impact on departmental results. Qualifications / Experience Required: A deep knowledge of claims adjudication and focus on customer service typically achieved through: At least seven years' experience handling insurance coverage issues and disputes, with exposure of $100,000 or more, for Professional Liability claims.
Senior Claims Representative Argo Group International Holdings Ltd.Senior Claims RepresentativeAlbany, NY$24.75–$28.65 / hourThis includes analyzing coverage, contacting the customers, investigating the facts surrounding the loss, arranging inspection, experts, and third parties; collecting information and evaluating complexity of loss of claims when needed; negotiating loss settlements either directly with our customers or through their assigned counsel and finalizing settlement. Qualifications / Experience Required: An advanced knowledge of systems and processes necessary to adjudicate non-injury liability automobile claims, as well as an exceptional customer service focus typically obtained through two years' work experience working in a claims, insurance, or customer-focused position.
NewInvestigator Ethos Risk ServicesInvestigatorAlbany, NYPart timeCONDITIONS:While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be requiredMost surveillance cases start at 6:00AM. REQUIREMENTS:Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
Collection Agent The Commercial Bank PSQCCollection AgentNYMiscellaneous works related to all Legal action process (Follow up with Legal Team for various matters, Retrieving the cheques for criminal cases, ensure all cases transferred to Legal Dept. Filing of Civil and Criminal cases on defaulters, Producing MI on legal status and also to provide all required documentations to Legal team to assist in the Cases.
Construction Project Manager Skinkle Construction Group, Inc.Construction Project ManagerClifton Park, New York$75,000–$90,000You will serve as the primary point of contact for homeowners, insurance carriers, subcontractors, and internal team while ensuring projects are completed safely, efficiently, on schedule, and within budget. We're looking for an experienced, organized, and customer-focused Project Manager to oversee residential reconstruction projects from start to finish.
Customer Service Representative - State Farm Agent Team Member Amy Aldrich - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGlenville, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Amy Aldrich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Thomas Rupert - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberClifton Park, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Thomas Rupert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Warranty Claim Representative Latham Pool Products, Inc.Warranty Claim RepresentativeLatham, NY$20–$28 / hourThis role is responsible for performing clerical duties around the Consumer repair lifecycles (data entry, drafting correspondence, cross system searches), policy administration (review of applicable warranties for coverage against case files), and customer service (interacting with customers by phone and email). Strong computer skills including proficiency in Microsoft Office Suite and ability to learn new computerized systems and programs.
NewCustomer Service Representative - State Farm Agent Team Member Amy AldrichCustomer Service Representative - State Farm Agent Team MemberGlenville, New York$37,000–$42,000 / yearROLE DESCRIPTION: As a Customer Service Representative- State Farm Agent Team Member with Amy Aldrich- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Restoration Estimator Skinkle Construction Group, Inc.Restoration EstimatorClifton Park, New York$75,000–$90,000Position Overview: As a Construction Estimator, you'll inspect damaged properties, develop detailed repair estimates, communicate with homeowners, insurance carriers, and help guide projects from initial inspection through completion. We're looking for an experienced, motivated Construction Estimator who enjoys solving problems, working with customers, and building accurate repair scopes.
Construction Estimator Skinkle Construction Group, Inc.Construction EstimatorClifton Park, New York$75,000–$90,000Position Overview: As a Construction Estimator, you'll inspect damaged properties, develop detailed repair estimates, communicate with homeowners, insurance carriers, and help guide projects from initial inspection through completion. We're looking for an experienced, motivated Construction Estimator who enjoys solving problems, working with customers, and building accurate repair scopes.
Customer Service Representative - State Farm Agent Team Member Timothy Ochs - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSchenectady, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Timothy Ochs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Christina Lloyd - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBallston Lake, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Christina Lloyd - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Account Associate - State Farm Agent Team Member Thomas Rupert - State Farm AgentAccount Associate - State Farm Agent Team MemberClifton Park, NYFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Thomas Rupert - State Farm Agent, you are vital to our daily business operations and customers’ success. I have grown children and enjoy spending my free time on the lake—something that helps me maintain a strong work-life balance.
Account Associate - State Farm Agent Team Member Amy AldrichAccount Associate - State Farm Agent Team MemberGlenville, New York$50,000–$65,000 / yearROLE DESCRIPTION: As Account Associate- State Farm Agent Team Member for Amy Aldrich- State Farm Agent, you are vital to our daily business operations and customers’ success. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Customer Service Representative - State Farm Agent Team Member Scott Marxer - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPittsfield, MAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Scott Marxer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We celebrate team members with birthday lunches and holiday traditions, including Secret Santa, PJ Day, and Ugly Sweater Day.
Account Associate - State Farm Agent Team Member Liza Howley - State Farm AgentAccount Associate - State Farm Agent Team MemberRensselaer, NYFull timeROLE DESCRIPTION: As an Account Associate for Liza Howley - State Farm Agent, you are vital to our daily business operations and customers’ success. Our agency is excited to become more involved in the community by supporting organizations like the Boys & Girls Club and our local high school.