The Manager must hold product-level knowledge of the funds flows, typologies, and party designations across the Bank''s seven product categories and its program-manager model, including: Card Issuing / Prepaid - GPR, payroll, corporate disbursement, gift, government-benefit and student cards, and the load/spend typologies (structuring, funnel accounts, bust-out) that drive SAR narratives. The Manager serves as the day-to-day escalation point for multi-account, multi-entity, and cross-product matters, reviews and challenges SAR decisioning and narratives before final disposition, manages workload assignment and capacity, and develops investigator capability through coaching, calibration, and targeted training.