CX Knowledge Base & Conversational AI Manager Resident Home LLCCX Knowledge Base & Conversational AI ManagerNYRemote$90,000–$110,000 / yearYou''ll partner closely with Product, Customer Support, Operations, CRM, QA, Legal, Brand, and AI Enablement teams to ensure our AI experiences remain accurate, conversational, on-brand, and continuously optimized using customer sentiment, behavioral insights, and business performance metrics. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role.
Customer Service Representative – Travel Agency (USA Remote) Remote CareersCustomer Service Representative – Travel Agency (USA Remote)New JerseyRemoteThe Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.
Enterprise Solutions Engineer, Service Management Asana IncEnterprise Solutions Engineer, Service ManagementNew York City, NYRemote$167,300–$178,500 / yearTranslate complex customer pain points and service delivery workflows (such as request intake, triage, and fulfillment) into practical solution designs and compelling business value narratives for IT leaders. In this role, you will be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive to build repeatable technical plays for Asana Service Management across IT and service teams.
NewAssociate Director - Infrastructure and Architecture Humana IncAssociate Director - Infrastructure and ArchitectureNYRemote$142,300–$195,700 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.
Bodily Injury Adjuster - Represented Third Party Casualty (NY, NJ, PA) - Remote Allstate Insurance CompanyBodily Injury Adjuster - Represented Third Party Casualty (NY, NJ, PA) - RemoteNYRemote$53,500–$84,625 / yearThe individual oversees liability and bodily injury investigations, takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved. Determines and explains minimum coverage limits in complex and highly complex claims involving single or multiple claimants, also determines claim value.
Engineering Manager, SupportX SeatGeek IncEngineering Manager, SupportXNYRemote$171,000–$248,000 / yearWe treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek''s order management, fulfillment and financial systems. You've worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following: Custom tools to increase support agent efficiency and create delightful fan outcomes.
NewBiomedical Technician-Field Service (Newark w/Company Car) Trimedx Holdings LLCBiomedical Technician-Field Service (Newark w/Company Car)Newark, NJRemote$27–$33 / hourComplex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes, and apply networking concepts. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all Trimedx and Customer property or during working/on-call hours.
Remote Cruise Line Specialist (Travel Agent Role) (Remote) Timeless ExcursionsRemote Cruise Line Specialist (Travel Agent Role) (Remote)Newtown, PARemoteWhether it's a relaxing Caribbean getaway, an Alaskan adventure, or a Mediterranean exploration, you will use your expertise to curate personalized itineraries tailored to each client's preferences and desires. We are a leading travel agency specializing in cruise vacations, dedicated to providing exceptional service and unforgettable experiences for our clients.
Operations Sr. Analyst - Express Scripts - Remote The Cigna GroupOperations Sr. Analyst - Express Scripts - RemoteWork at Home, NJRemote$54,100–$90,100 / yearIdentify and communicate need for customization to support client benefit requirements; attend client calls/meetings as needed; attend internal validation meetings; run customized and scheduled reports, manage performance guarantee tracking and report distribution for internal/external clients as requested. Responsibilities include handling daily request tracking, researching operational issues and running reports for internal and external clients upon request; provide documentation related to completion of assigned tasks and identify operational or productivity enhancements.
Inside Sales Representative - Citrix Arrow Electronics IncInside Sales Representative - CitrixNJRemote$28.37–$33.65 / hourAs the owner of the overall customer sales objectives, set a strategy for the quote process, coordinated resources, managed the processing of customer quotations, negotiated pricing and quote markup, and inform the customers and partners of any price increases. Collaborate with internal and external resources to deliver customer service, often facilitating the efforts of others in quoting, fulfilling demand, ensuring on-time order delivery, offering engineering support, and troubleshooting customer issues.
Manager, CX AI Strategy Brex IncManager, CX AI StrategyNew York, NYRemote$141,928–$177,410 / yearBy combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Partner with Engineering, Data, and Product Ops to build and maintain the AI infrastructure underneath these tools - knowledge reliability, shared workflows, and feedback loops that improve both customer-facing and internal AI systems over time.
Senior Manager, Special Events - Northern NJ & PA (Remote) Autism SpeaksSenior Manager, Special Events - Northern NJ & PA (Remote)Floram Park, NJRemote$67,000–$80,000 / yearExperience: 5+ years demonstrated leadership with focus on peer-to-peer fundraising, recruitment and management of volunteers, relationship-building, networking, budget management, and volunteer mobilization. Raise funds for Autism Speaks by recruiting and managing volunteers, raising awareness, soliciting corporate sponsorship and implementing fundraising and mission events to achieve revenue goals.
Senior Systems Engineer GEM TechnologiesSenior Systems EngineerNew York, NYRemote$90,000–$110,000 / yearWith the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology.
Account Executive/Sr. Commercial Lines (w Eldercare Facilities), (East Coast remote) NFP CorpAccount Executive/Sr. Commercial Lines (w Eldercare Facilities), (East Coast remote)Berkeley Heights, NJRemote$100,000–$150,000 / yearAccount Executive with generalist coverage experience and ideally have also serviced specialized Eldercare Facilities clients (includes long-term care, senior living, independent living, assisted living, nursing homes, home health, rehab and hospice). Strong knowledge of Marketing/Underwriting Process including selecting appropriate markets based on appetite, presenting the clients operational story in the best light to the underwriter, summarizing historical claims, documenting carrier clearance.
Commercial Finance Lead StackAdapt IncCommercial Finance LeadNYRemote$114,400–$135,850 / yearFactors Influencing Final Compensation: The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate''s specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. Commercial Business Partnering: Finance support to the divisional and regional revenue leaders, providing detailed financial analysis and insights into performance, profitability, planning and strategic decision-making.
Partner Manager, Strategic Partnerships StackAdapt IncPartner Manager, Strategic PartnershipsNYRemote$129,600–$178,200 / yearFactors Influencing Final Compensation: The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate''s specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. Navigate complex organizations by engaging stakeholders across C-suite, Product Strategy, and Operations to align their long-term business goals with our technical capabilities.
NewDirector, Product Marketing StackAdapt IncDirector, Product MarketingNYRemote$168,000–$231,000 / yearProven product marketing leadership experience having built and scaled world-class product marketing teams through creative strategies, great communication, strong partnerships, and engaging culture. Factors Influencing Final Compensation: The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate''s specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications.
Senior Customer Solutions Engineer Lumen Technologies IncSenior Customer Solutions EngineerNYRemote$84,629–$112,838 / yearAnalyzes complex Wavelength and Ethernet transport network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices. You will work closely with cross‑functional engineering, planning, and operations groups to ensure timely, accurate, and efficient fulfillment of customer requests-driving solutions directly from customer demand rather than forecasting or trending initiatives.
Stop Building Someone Else's Dream - Remote Opportunity AO Garcia AgencyStop Building Someone Else's Dream - Remote OpportunityJersey City, New JerseyRemoteGlobal Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. 4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.
NewClient Services Associate II Guardant Health IncClient Services Associate IINYRemote$23–$31 / hourCSA is responsible for receiving and responding to all types of communication: phone, email and web inquiries from customers (physician offices, laboratories, and hospitals), sales representatives and patients, while demonstrating a positive and professional image for Guardant Health at all times. Client Services positions are considered business-critical and require flexibility and availability to work during U.S. Company-observed holidays, including the Company's annual holiday shutdown period, based on client and operational needs.