FULL_TIME

FEED

OTHER

Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services. This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.

<p style="margin-top:0px;margin-bottom:1em;color:#1c1c1e;font-size:16px;white-space:pre-wrap;font-family:'twemoji country flags' , , , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';background-color:#ffffff">Sign-on bonus available for eligible external applicants! Contact us today to learn more!  The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile. Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc. This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union.  MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded. This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. This means supporting the Credit Union goals and Core Values. They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.    Responsibilities:  <ul><li style="font-size:12pt">Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.</li><li style="font-size:12pt">Provides basic member service transactions, with quality and accuracy. </li><li style="font-size:12pt">Consults with members.  </li><li style="font-size:12pt">Identifies needs, offers solutions, and follows up on any pending transactions. </li><li style="font-size:12pt">Holds conversations that matter with members either in person or over the phone.</li><li style="font-size:12pt">Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.</li><li style="font-size:12pt">Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA. Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. </li><li style="font-size:12pt">Recommends other products and services as appropriate from having conversations that matter with members.</li><li style="font-size:12pt">Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.</li><li style="font-size:12pt">Identifies and reports any suspicious behavior or suspected fraud activity.</li><li style="font-size:12pt">Completes all required training and compliance modules.</li><li style="font-size:12pt">Treats all co-workers and members with respect.</li><li style="font-size:12pt">Supports and participates in continuous improvement activities.</li><li style="font-size:12pt">Represents the Credit Union in a positive and professional manner.</li><li style="font-size:12pt">Maintains member and other sensitive information with confidentiality.</li><li style="font-size:12pt">Other related duties as assigned.</li></ul><div>Qualifications:  <ul><li style="font-size:12pt">1 year retail experience with a proven track record in meeting and or exceeding service and sales goals.</li><li style="font-size:12pt">Basic understanding of financial products and services</li><li style="font-size:12pt">Professional verbal skills and etiquette</li><li style="font-size:12pt">Competent computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel), remote signing and ability to work and operate a webcam</li><li style="font-size:12pt">Excellent follow up </li><li style="font-size:12pt">Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs</li><li style="font-size:12pt">Excellent Written skills (Email) – Grammar and Spelling</li><li style="font-size:12pt">Member service and organizational skills</li><li style="font-size:12pt">Work well with other departments – Team player</li><li style="font-size:12pt">Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature</li><li style="font-size:12pt">Willingness to make a difference</li><li style="font-size:12pt">Personable and professional</li></ul><div>Education: </div><ul><li style="font-size:12pt"> High School Diploma or equivalent</li></ul><div>Website: nuvisionfederal.com/careersPay scale by applicable geographic work location:<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:8pt;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Alaska: Min $22.00 - Mid $26.74 - Max $32.08</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8pt;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Arizona: Min $17.15 - Mid $21.44 - Max $25.73</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8pt;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Nevada:  Min $17.55 - Mid $21.94 - Max $26.33</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8pt;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Texas: Min $16.84 - Mid $21.05 - Max $25.26</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8pt;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Washington: Min $22.00 - Mid $26.74- Max $32.08</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8pt;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Wyoming: Min $17.23 - Mid $21.54 - Max $25.85</li></ul>The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. Benefits:<ul><li style="font-size:12pt">Medical</li><li style="font-size:12pt">Dental</li><li style="font-size:12pt">Vision</li><li style="font-size:12pt">Life Insurance</li><li style="font-size:12pt">Flexible Spending Account</li><li style="font-size:12pt">401(k) Matching</li><li style="font-size:12pt">Paid Time Off</li><li style="font-size:12pt">Training Provided</li><li style="font-size:12pt">Tuition Reimbursement</li></ul></div></div><img alt=" " height="1" src="https://ars2.equest.com/?response_id=d0d144bffcbfe55d772231c5dfb678ba&view" width="1"/>

Nuvision Federal Credit Union

Call Center - Member Contact Center Rep 1 - Full Time - Remote (AK,AZ,NV,TX,WA,WY)

Call Centers

Card Processing

Computer Skills

Consulting

Continuous Improvement

Credit Union

Cross-Selling

Customer Experience

Detail Oriented

Exceeded Sales Goal

Financial Services

Interpersonal Skills

Loan Processing

Loans

Meet Sales Quota

Microsoft Excel

Microsoft Outlook

Microsoft Product Family

Microsoft Word

Needs Assessment

Online Banking

Organizational Skills

Presentation/Verbal Skills

Retail

Team Player

Time Management

Transaction Processing/Management

Tuition Reimbursement

Webcams

Writing Skills

equestftpin

UNKNOWN

You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions.

Uncapped Commission | $5,000–$10,000+ per monthInstallPros USA is a national technology installation company helping homes and businesses get fast, reliable connectivity where traditional broadband falls short.We specialize in Starlink satellite internet installation, structured networking, Wi-Fi optimization, and advanced connectivity solutions. Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service.This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions. No cold calling. No purchased lists. No gimmicks. Just real inbound demand and a proven service.Strong reps consistently earn $5,000+ per month, with top performers exceeding $10,000+ per month. Your earnings are directly tied to performance, and your ability to close determines your income ceiling.Apply here: <a class="external" href="https://salesfloorpros.com/installpros/sell-with-us" rel="nofollow noreferrer noopener" target="_blank">https://salesfloorpros.com/installpros/sell-with-us</a>You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. You will explain Starlink, Wi-Fi networking, and installation options in simple terms customers can understand.You will book installations accurately, manage customer interactions inside our CRM, and follow up with warm inquiries to maximize conversion. You will operate independently while staying aligned with the team and maintaining professional communication standards.This role is ideal for individuals with telecom, broadband, networking, ISP, or technical sales experience. You should be comfortable explaining technical concepts to non-technical customers and confident closing deals over the phone.Candidates should be self-motivated, organized, and comfortable working remotely. This is a performance-driven role best suited for individuals who prefer uncapped earning potential over fixed hourly or salary compensation.Commission ranges from $90 to $150 per completed installation. Realistic earnings are $5,000+ per month, with top performers earning $8,000–$10,000+ per month. There is no cap on earnings, and performance bonuses are available.Apply here: <a class="external" href="https://salesfloorpros.com/installpros/sell-with-us" rel="nofollow noreferrer noopener" target="_blank">https://salesfloorpros.com/installpros/sell-with-us</a>Top-performing reps will have opportunities to advance into senior sales roles, mentor new team members, and move into leadership positions. Management roles are earned based on performance and results, not tenure.InstallPros provides warm inbound leads, a clear sales process, and strong operational support. Demand for Starlink and connectivity solutions continues to grow nationwide, providing consistent opportunity for high-performing sales professionals.This is a fully remote role open only to candidates located within the United States. Telecom, broadband, networking, or technical sales experience is strongly preferred.Apply here: <a class="external" href="https://salesfloorpros.com/installpros/sell-with-us" rel="nofollow noreferrer noopener" target="_blank">https://salesfloorpros.com/installpros/sell-with-us</a>Requirements<ul><li> Experience in telecom, broadband, networking, ISP, or technical sales preferred </li><li> Confident closing sales over the phone </li><li> Ability to explain Starlink and connectivity solutions in simple terms </li><li> Comfortable working 100% commission-based </li><li> Experience using a CRM and managing follow-ups </li><li> Self-motivated and able to work independently in a remote environment </li><li> Must be located in the United States</li></ul>

Remote Jobs in Casper, WY

Resume Resources

Get noticed by top employers!

Remote Jobs in Casper, WY

Call Center - Member Contact Center Rep 1 - Full Time - Remote (AK,AZ,NV,TX,WA,WY) Nuvision Federal Credit Union

Remote Sales Executive - Telecoms & Networking WebProps.org

Resume Resources