Service Desk Team Lead (Secret Clearance) Red RiverService Desk Team Lead (Secret Clearance)Lexington, MassachusettsThe Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk technicians, reviewing and assigning tickets, and assisting in the escalation workflow to troubleshoot and resolve Tier II and higher issues. Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
Counselor Recovery Services ADVOCATES, INCCounselor Recovery ServicesWorcester, MAClinical services which may include treatment adherence monitoring, referrals to other services and levels of care (including detox, inpatient and residential care), health insurance application assistance, transportation, and communication with probation and the courts. The Counselor will provide a range of cognitive and motivational services to individuals referred to substance use residential services at Advocates, in order to promote successful reintegration into community living.
Sales and Service Banker, Billerica, MA Banco Santander (Brasil) SASales and Service Banker, Billerica, MABillerica, MASales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required.
VP of Global Total Rewards & People Services Pegasystems IncVP of Global Total Rewards & People ServicesWaltham, MA$256,900–$406,200 / yearYou lead with both vision and pragmatism- building equitable, globally scaled programs across compensation, benefits, wellness, mobility, and people systems; navigating evolving regulatory and transparency requirements; and evolving a high-performing People Services organization that delivers impact, not just analysis, and leverages AI to transform the way we work. You are a trusted advisor to senior leaders and the Board, influencing and driving the end-to-end execution of annual executive compensation, governance, pay-for-performance, and annual merit cycles while translating complex data into clear, credible insights for the Compensation Committee.
Customer Service Associate (81210085) National Grid PlcCustomer Service Associate (81210085)MAVolunteering: From Earth Day volunteering to United Way donations to regular blood drives and departments' ongoing community service days, caring National Grid employees are out there in the communities we serve. Upon completion of training, identify customer account issues surrounding meter, billing, collection, and service inquiries that need resolution, as well as, ensuring proper company resources are utilized to resolve issues with customer satisfaction.
Client Experience Associate The PNC Financial Services Group IncClient Experience AssociateFramingham, MA$40,500–$67,500 / yearSupports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Customer Service Representative Teledyne Technologies IncCustomer Service RepresentativeBillerica, MA$44,500–$59,300 / yearThese markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. If you enjoy solving problems, coordinating across multiple teams, and delivering excellent customer experiences in a fast-paced environment, this is an opportunity to make a meaningful impact while supporting products that serve vital missions.
Online Customer Service Harper Adventures Travel AgencyOnline Customer ServiceMassachusettsRemoteIn this role, youll help clients design and book memorable vacations from honeymoons and family trips to luxury cruises and adventure tours. Were looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors.
Service Desk Technician II (Secret Clearance) Red RiverService Desk Technician II (Secret Clearance)Lexington, MassachusettsIdeal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System.
Client Relationship Analyst Morgan StanleyClient Relationship AnalystWorcester, MA$15–$43.27 / hourOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems.
NewAssociate, Investor Services Operations II The Bank of New York Mellon CorpAssociate, Investor Services Operations IIWestborough, MA$52,000–$88,000 / yearEvery day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. In this role, you'll make an impact in the following ways: Contribute to the client operations team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY''s principles.
Remote Client Support Representative SawmilldcllcRemote Client Support RepresentativeWorcester, MassachusettsRemoteIn this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.
Senior On-Site Service Specialist Pyramid, IncSenior On-Site Service SpecialistWaltham, MA$18–$19 / hourFull timeUses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. Pre-Employment Requirements Background Check Package A – Non-Driver Drug Screening for Package A, B and C (5 XM + Her ST) Temp Worker Agreement Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions.
Epic Client System Administrator UMass Memorial HealthEpic Client System AdministratorWorcester, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Epic certifications: Hyperspace Deployment, Web/Service Servers (Hyperspace Web, MyChart, Interconnect, Web BLOB, BCA, EPS).
Business Development Director - Construction, Hospitality & Professional Services Baker Tilly Advisory Group, LPBusiness Development Director - Construction, Hospitality & Professional ServicesTewksbury, MassachusettsBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Director, Sales - Asset Management Services Thermo Fisher Scientific IncDirector, Sales - Asset Management ServicesWaltham, MARemote$175,000–$225,000 / yearThe role will accelerate transformation from a traditional managed services provider into a strategic partner that delivers measurable outcomes through data, analytics, digital platforms, and multi-vendor laboratory services. Partner with Service Delivery, Data & Insights, Digital Platforms, Product Management, and GBS to ensure commercial commitments translate into successful customer outcomes and scalable delivery.
Strategic Account Manager ApplauseStrategic Account ManagerMassachusettsThis will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts while understanding the client business environment, educating clients on Applause's product offerings, and identifying ways the company can assist clients in solving its application development testing challenges. Focus on Account Management and Business Development to maximizes Applause’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction; Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present.
Member Services Representative St. Mary's Credit UnionMember Services RepresentativeFramingham, MAContribute to a positive work environment and SMCU image by maintaining courteous, respectful and effective interactions, teamwork, and communications with co-workers and members to enhance positive behaviors and employee satisfaction. Actively contribute to branch performance goals and work to meet or exceed individually assigned sales and service goals by opening new accounts/services, performing account maintenance, and product sales.
Youth Services Internship International Institute of New EnglandYouth Services InternshipLowell, MAWith locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE welcomes and serves thousands of individuals and families annually, including people displaced by political instability, violence, and climate crises; survivors of human trafficking; and unaccompanied children joining family members in New England. Whether supporting newly arrived youth through intakes or facilitating long-term goal planning with returning clients, the IINE Youth Program remains committed to helping young people thrive and reach their full potential.
NewTechnical Test Lead | Data Services Testing | Data Warehouse Testing Ipolarity LLCTechnical Test Lead | Data Services Testing | Data Warehouse TestingPrinceton, MACore Skills: Functional Testing, ETL Testing, Complex SQL, Oracle DB Testing. 9+ years of experience with Database,SQL and ETL Testing with Capital Markets experience.