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Performs programming of control applications using various software tools to support operator work stations, DDC field panels and third-party integration devices connected through multiple communications protocols. Ability to create and present effective presentations on processes, procedures, technology and soft skill topics to all internal departments, large group of employees, clients, and/or management.

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ES Systems Sr. Engineer - Remote Job ID 233749 Posted 13-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Engineering/Maintenance, Project Management Location(s) Remote - US - Remote - US - United States of America ES Systems Sr. Engineer The purpose of this position is to provide customers with support based on the customer’s technical problems related to their building systems as well as provide on-site and remote technical support to installers, and subcontractors. This position is also responsible for creating control databases and setup control systems based on project specification and/or sales proposal. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs. USE: Energy and Sustainability ONLY ESSENTIAL DUTIES AND RESPONSIBILITIES: Creates programming logic using flow diagrams, sequences of operation, panel layouts, termination details and project specifications or sales proposal. Performs programming of control applications using various software tools to support operator work stations, DDC field panels and third-party integration devices connected through multiple communications protocols. Performs job-site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Develops system graphic displays, according to project specifications or sales proposal. Provides on-site and remote technical support to installers and customers. Part of an on-call rotation for after hour’s response tocustomer’s. Performs system analysis and diagnostics. Isolate and troubleshoot problems, take corrective action if possible. Answers customer’s calls by telephone and/or email to determine the nature of the problem and responds to each situation by assessing customer’s needs and provide clear and accurate responses to the customer. Articulates resolution to a customer’s problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer and with the best interest of the customer and ESI in mind. Documents problem resolution and report findings back to Account Executive/Project Manager for customer follow-up. If required, re-create customer problem in-house for the purpose of testing solutions. Responsible for keeping the customer and management advised of any outstanding and reoccurring problems with products, services or customers. Advises the Sales/Solutions team of new opportunities to sell additional products or services. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES: No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project. Provides mentoring and training to Systems Engineer’s. QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE: Associate Degree in HVAC, Electrical or Mechanical or completes apprenticeship. Five years of related industry experience.Bachelor’sdegree preferred. Previous field bus and network experience preferred. CERTIFICATES and/or LICENSES: A valid driver’s license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted) COMMUNICATION SKILLS: Ability to comprehend, analyze, and interpret various types of business documents as a basis for development and delivery of training materials. Ability to create and present training reports, manuals, instructions, and presentations in a pre-designed style and format. Ability to effectively respond to sensitive issues and complex training inquiries or complaints from clients, co-workers, supervisor, and/or management. Ability to create and present effective presentations on processes, procedures, technology and soft skill topics to all internal departments, large group of employees, clients, and/or management. Able to prepare accurate paperwork. Regularly communicates customer suggested improvements to the various communications and interactions with the company FINANCIAL KNOWLEDGE: Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. REASONING ABILITY: Abilityto comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. OTHER SKILLS and/or ABILITIES: Experience with control and HVAC systems and their terminology. Must possess a thorough knowledge of the use, setup and operation of Windows-based computers and desktop applications such as MS-Word and MS-Excel. Must be flexible with schedule, including working some nights and holidays when requested. Must be willing to travelup to 50%including some overnights. SCOPE OF RESPONSIBILITY: Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $85,000 annually and the maximum salary for the position is $87,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates may also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. The application window is anticipated to close on August 16, 2025 and may be extended as needed. To express interest in similar roles, visit CBRE.com/careers. Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through more than 400 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting. As an employee at CBRE, you have the freedom to make your own path. Your career is in your own hands; there’s no need to wait to be shown the way. "It’s about how well you perform, not just how long you’ve worked here and you're encouraged to take intelligent risks and explore new ideas and innovations. Our scale gives you mobility and a broader choice of opportunities. You'll always have a team behind you.

CBRE

ES Systems Sr. Engineer - Remote

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In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment. Key Responsibilities Support clients remotely via email, phone, and messaging platforms Respond to travel-related inquiries in a timely, professional manner Assist with itinerary changes, cancellations, updates, and special requests Provide clear information on destinations, travel requirements, and agency processes Monitor upcoming trips and proactively communicate with clients as needed Resolve issues efficiently while maintaining a high level of customer satisfaction Ideal Candidate Strong written and verbal communication skills Customer service experience (travel, hospitality, or support roles preferred) Highly organized, dependable, and detail-oriented Comfortable working independently in a fully remote role Able to learn new systems, booking platforms, and digital tools quickly Passionate about travel and delivering excellent client support What We Offer Fully remote position Flexible scheduling options Comprehensive training and ongoing support Growth opportunities within a travel-focused company Access to travel-related perks and industry discounts Supportive and collaborative remote team environment

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Remote Client Support Representative

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