Duties and Expectations: DAILY: Perform reception duties, including greeting patients and guests, answering phones, routing calls/messages, and checking voicemails Communicate with appropriate staff regarding on-site patient/visitor status Track new patients in CTMS (RT) database by creating profiles and updating notes Print, distribute, and save faxes and emails to NRC shared drive Schedule and coordinate patient transportation Facilitate initial Screening documents (demographics, W-9, etc.) and update patient demographic profile Perform CTS Database consent and registration Set-up new subjects into ClinCard database Register subject visit payments into ClinCard Log patient visits into CTMS (RT) database Notify staff of receipt of all letters and boxes (USPS, FedEx, UPS) Monitor/confirm all packages have been picked up by appropriate courier Maintain upkeep of lobby and reception areas Assist Research Coordinators with document completion, filing, data entry, etc. Obtain clinical assessments (height, weight, vital signs, ECGs, etc ) Perform data entry for trial management Contact pharmacies and other sites Archive study documents / Update Archive Index and Directory Other miscellaneous duties as needed Qualifications: Possess excellent communication skills with the ability to provide a high volume of service, along with a high quality of work.