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We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. We're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic.

Remote Travel Customer Service AgentWe're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic.Responsibilities<ul><li>Connect with clients to understand their needs, resolve issues, and exceed expectations on every trip detail.</li><li>Handle inquiries via email, chat, phone—transforming concerns into a happy yes.</li><li>Spot trends in client feedback to refine services and personalize support for luxury escapes.</li><li>Optimize response funnels, minimizing delays and boosting satisfaction scores.</li><li>Nurture relationships post-booking, ensuring smooth travels from itinerary to homecoming.</li><li>Deliver top-tier, high-touch service with empathy, expertise, and a smile </li></ul>Nice to Have<ul><li>Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed</li><li>Stellar communication skills.</li><li>Experience with social media platforms</li></ul>What You Get<ul><li>Fully remote work</li><li>Comprehensive onboarding and training</li><li>Great team atmosphere</li><li>Big growth potential</li></ul>Who We Are We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed.Ready to be the hero behind epic adventures? Apply now and elevate your career!

Dream Voyages

Remote Travel Customer Service Agent

Artificial Intelligence (AI)

Communication Skills

Customer Support/Service

Customer/Client Research

Needs Assessment

Problem Solving Skills

Social Media

Travel Industry

Work From Home

Manatal

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With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities.

YEAR

*Comscore is unable to provide sponsorship for this position, now or in the future. Job Title: Client Success Coordinator Location: Remote (Must reside in the USA) _Note: Candidates located within commutable distance to an office location (Portland-OR, New York-NY, Evansville-IN, or Reston-VA) are required to report in-person 2x a week._ About This Role: The Client Success Coordinator provides essential administrative, operational, and delivery support to Comscore’s Client Success organization. This entry-level role ensures smooth day-to-day operations for account teams by assisting with reporting workflows, data QA, scheduling, and internal tracking. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities. This posting represents ongoing hiring for Client Success Coordinators across our Commercial organization. What You'll Do: + Provide day-to-day administrative and operational support to Client Success teams across assigned accounts. + Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation. + Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution. + Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness. + Help run recurring or ad-hoc reports, coordinating with internal teams as needed. + Learn and apply quality control processes to identify data inconsistencies before client delivery. + Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items. + Coordinate cross-functional interactions with Analytics, Product, and Support teams. + Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment. + Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts. + Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows + Build foundational knowledge to eventually support more advanced analytics or client-facing responsibilities. What You'll Need: + Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or related field preferred. + 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome). + Strong organizational skills with the ability to manage multiple tasks and deadlines. + Detail-oriented with interest in data accuracy and reporting. + Comfortable using spreadsheets, presentation tools, and project management systems. + Excellent communication and interpersonal skills. + Proactive, eager to learn, and adaptable in a fast-paced environment. + Salary: $60,000 - $65,000; Commensurate with experience About Comscore At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire. #LI-DB1 Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.

comScore, Inc. is a leading cross-platform measurement company that precisely measures audiences, brands and consumer behavior everywhere. comScore completed its merger with Rentrak Corporation in January 2016, to create the new model for a dynamic, cross-platform world. Built on precision and innovation, our unmatched data footprint combines proprietary digital, TV and movie intelligence with vast demographic details to quantify consumers’ multiscreen behavior at massive scale. This approach helps media companies monetize their complete audiences and allows marketers to reach these audiences more effectively. Our mission is to deliver the most precise understanding of audiences, brands and consumers everywhere. Content today is viewed anytime, anywhere. Our expertise in unifying billions of pieces of proprietary data, encompassing digital, TV, movie screens and demographic information with the behavior of millions of consumers. Our massive, unparalleled data sources are the foundation for our products and enable us to provide precise measurement and insights at massive scale. With more than 3,200 clients and global footprint in more than 75 countries, comScore is delivering the future of measurement.

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Remote Travel Customer Service Agent Dream Voyages

Client Success Coordinator Comscore

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