Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

UNKNOWN

ADAPTED_NOW

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Looking for a Cloud/Software Architect opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Cloud/Software Architect, you will provide cloud support to one of our USAF customers located in the Montgomery, AL (Gunter AFB) area. Bring your expertise and collaborative skills to make an impact on our military defense. Serco supports the USAF as a Prime for their NexGen IT contract. This position is contingent upon your ability to pass NACI investigation. This is a 100% remote opportunity. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team that works closely with the customers, end users, and other Serco teams to deliver quality cloud engineering support, software, innovations, and administration tasks. The team has been recognized by the USAF and industry for their outstanding contributions to the program. In this role, you will: + Lead end-to-end migration from contractor-owned on-premises data center to the agency’s AWS cloud environment + Design and implement secure, scalable, and cost-optimized AWS architectures (VPC, IAM, EC2, EBS, S3, RDS, Lambda, etc.) + Develop Infrastructure-as-Code (IaC) using Terraform or AWS CloudFormation for repeatable, compliant deployments + Architect and integrate hybrid solutions for systems that remain on-premises (e.g., mailroom, legacy workflows) + Configure and validate network connectivity across environments (VPN, Direct Connect, Transit Gateway) + Ensure all cloud solutions meet FedRAMP, FISMA, and NIST 800-53 compliance standards + Implement monitoring, logging, and security controls (CloudWatch, CloudTrail, GuardDuty, Config, Inspector) + Manage identity and access management across platforms (Active Directory, SAML, IAM Federation) + Optimize application and database performance for .NET, Java, and SQL workloads within AWS + Produce detailed architecture diagrams, migration roadmaps, and operational runbooks for ongoing management + Collaborate closely with agency stakeholders, security, DevOps, and application development teams + Provide technical leadership and mentoring to cloud engineers and development teams + Demonstrate strong experience with both Linux and Windows environments and modern DevOps toolchains (CI/CD, Git, Jenkins, Docker) + Maintain excellent communication and coordination skills across technical and non-technical teams + Preferred Certification: AWS Certified Solutions Architect – Professional (or equivalent) + Air Force contracting experience To be successful in this role you will have: + Bachelor’s degree in Computer Science or related field + 15+ years of IT experience + 5+ years of AWS cloud experience + 5+ years of application development experience, technical leadership + Experience in architecting, designing and developing applications on the AWS platform or equivalent platform + Previous experience as Software/Solution Architect, Lead Architect, or similar role + The ability to travel up to 10% of the time If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

Cloud/Software Architect - 100% Remote Opportunity

AWS Lambda

Administrative Skills

Air Force

Amazon Elastic Compute Cloud (EC2)

Amazon Simple Storage Service (S3)

Amazon Web Services (AWS)

Civil Engineering

Cloud Architecture

Cloud Computing

Communication Skills

Computer Science

Continuous Deployment/Delivery

Continuous Integration

Cost Control

Database Optimization

DevOps

Docker

Employee Assistance Plan

FISMA - Federal Information Security Management Act

Federal Government

IBM Product Family

Identity Data Management

Information Technology & Information Systems

Intelligence Community

Java

Jenkins

Linux Operating System

Local Government

Mentoring

Microsoft .NET

Microsoft Active Directory

Microsoft Windows Operating System

Military

Multiplatform/Cross-Platform

Network Configuration Management

Network Connectivity

Network Operations Center

Organizational Skills

Provincial Government

Quality Engineering

Regulatory Compliance

Requirements Management

SQL (Structured Query Language)

Security Assertion Markup Language (SAML)

Service Delivery

Software Architecture

Software Development

Software Development Lifecycle (SDLC)

Software Engineering

State Government

Team Player

Technical Leadership

Test Plan/Schedule

Testing

U.S. National Institute of Standards and Technology (NIST)

United States Air Force (USAF)

United States Military

VPN (Virtual Private Network)

Willing to Travel

FULL_TIME

FEED

YEAR

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. AO Globe Life is hiring veterans, prior service members, and military spouses who are ready to step into a leadership-focused remote career.

AO Globe Life is hiring veterans, prior service members, and military spouses who are ready to step into a leadership-focused remote career.In this role, you’ll connect with individuals who have requested information about available benefits while also supporting team development, mentorship, and performance. Your leadership, discipline, and ability to execute translate directly into success here.<h3>What You’ll Be Doing</h3><ul><li>Meet with clients virtually using Zoom</li><li>Walk individuals and families through available programs</li><li>Answer questions and guide clients through next steps</li><li>Support clients through onboarding and ongoing communication</li><li>Maintain simple digital records and follow-ups</li><li>Deliver a professional, client-first experience</li><li>Mentor and support team members as you grow</li><li>Participate in training, leadership development, and team meetings</li></ul><h3>Why Veterans Apply</h3><ul><li>100% remote — work from anywhere in the U.S.</li><li>Flexible scheduling with autonomy</li><li>Mission-driven work that continues your service mindset</li><li>Clients have already requested to be contacted</li><li>Strong team culture built on accountability and leadership</li><li>Clear path into leadership and management roles</li><li>Ongoing training and professional development</li></ul><h3>What You’ll Need</h3><ul><li>Must be authorized to work in the United States</li><li>Veteran, prior service, or military spouse background preferred</li><li>Strong leadership and communication skills</li><li>Comfortable working independently in a remote environment</li><li>Laptop or computer with camera + reliable internet</li></ul><h3>About AO Globe Life</h3>AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.Powered by JazzHR

Remote Veteran Team Support Manager

Credit Union

Customer Service Management

Customer Support/Service

Laptop PC

Leadership

Onboarding

Record Keeping

Remote Team Management

Resolve Customer Issues

Team Building

partner JazzHR

OTHER

HOUR

Contributes to post live technical support services to customers including troubleshooting, problem resolution and maintenance of products and services. * Implementing and supporting various advanced features and integrations of the Health, Pharmacy & Health Technology application suites to ensure high availability of data and back end processes.

Technical Support Representative - RemotePay Rate: $36.66/hr.Job Start Date - 6/15/26Job End Date - 12/13/26Job Description - 100% remoteRequires in-depth conceptual and practical knowledge of technical customer service theories and principles and applies general knowledge of business and industry practices. Working independently under minimal guidance, carries out a full range of professional duties and solves complex problems. Exercises judgement based on the analysis of multiple sources of information. Contributes to post live technical support services to customers including troubleshooting, problem resolution and maintenance of products and services. Interfaces with appropriate departments in coordination, planning and implementation of various activities. Uses advanced analytical, technical, and problem-solving skills do adapt policies and programs and develop models to support small projects or the team. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide a high level of technical support and assistance for our client's customers and consultants using in-depth knowledge of technical customer service* Solve complex technical problems; exercise judgment based on the analysis of multiple sources of information* Test and identify defects by documenting in the tracking system for the attention of the development team* Liaise with internal escalation, development and functional teams for issue resolution, explain difficult or sensitive information, work to build consensus* Implementing and supporting various advanced features and integrations of the Health, Pharmacy & Health Technology application suites to ensure high availability of data and back end processes* Write SQL queries using database understanding to aid in troubleshooting of application and data requests* Troubleshoot application, interface and data related issues. Modify site configurations based on best practices and data analysisEducation:* BS/BA Degree or equivalentExperience:* Bachelor's Degree or equivalent relevant experience* 5+ years' experience in a B2B technical customer service or implementation role* In-depth knowledge of, or experience with cloud computing platforms such as Azure, Google Cloud, and AWS* In-depth knowledge of database technologies such as Microsoft SQL Server and Oracle* strong SQL query skills as opposed to database management* Team is looking for someone who has strong SQL skills and can write and modify SQL themselves rather than just understanding how to use something that someone else hands them already written* We need the person stepping into this role to be strong already in SQL so that they are able to focus on other elements of the learning curve at onboarding and we can avoid having to teach someone SQL. Also looking for analytical and critical thinking skills* The above statements are intended to describe the general nature and level or work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.* Experience working in a customer facing role requiredOther Knowledge, Skills, Abilities or Certifications:* Personal and consultative approach* Experience working in a production support environment* Excellent problem solving skills* Experience working with healthcare software preferred* Familiarity with healthcare industry regulations and standards preferred* Very strong interpersonal and organizational skills* self-starter; should be able to work with minimal supervision* should be open to constructive feedback* collaborative approachAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Remote Military Jobs in Madison, WI

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Remote Military Jobs in Madison, WI

Cloud/Software Architect - 100% Remote Opportunity Serco

Remote Veteran Team Support Manager AIL

Technical Support Representative - Remote Roth Staffing Companies

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