Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative Contact Center/CX/BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals. Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing.