Configure and customize Salesforce, including: • Custom objects, fields, record types, page layouts, and validation rules • Workflow automation, flows, and approvals • Lead, Account, Opportunity, and pipeline models by sales motion • Own and maintain Salesforce Price Books, ensuring accurate pricing structures, product configurations, discounting logic, and alignment across Inside Sales, Enterprise Sales, Channel Partners, and Customer Success use cases. Position Summary The Sales Operations Manager is responsible for designing, optimizing, and operating the systems, processes, and analytics that support Jopari's Sales and Customer Success organizations, including: • Business Development Managers (Inside Sales - Providers & Channels) • Enterprise Sales Executives (Payer-focused) • BDRs supporting Enterprise outbound lead generation • Customer Success teams supporting Payers and Providers.