She/he acts as a liaison between physicians and the patient care team and works cooperatively with administrators, physicians, staff, other managers and all customers of the Methodist Healthcare System to provide services, which consistently meet and exceed the expectations of their customers. She/he is responsible 24 hours a day, with full accountability, for the staffing and management of patient care in each of his/her units, for promoting the practice of professional nursing in a specified patient care area, and for the acquisition, development, and utilization of resources (human and material) needed to fulfill those responsibilities.