UNKNOWN

ADAPTED_NOW

In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record.

HOUR

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Responds to incoming inquiries or proactively makes outreach calls to existing and potential customers to meet their needs by building relationships, establishing trust, and making appropriate product recommendations. Educates customers or prospects on the advantages and disadvantages of different product options. Products include but are not limited to: installment loans and credit products, checking and saving products, certificates of deposit, credit cards, etc. Develops customer profiles for other specialized products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls. Provides customer service responding to questions about application status, accounts and resolving various problems and processing errors. Interfaces with internal support staff and ensures referrals are responded to in a timely manner. Basic Qualifications - Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record -High school diploma or equivalent -Two or more years of sales experience Preferred Skills/Experience -Phone sales experience -In-depth knowledge of bank retail products and services, rates, terms, fees and regulations, as well as the company’s product philosophy and policy -Demonstrated effective use of consultative sales approach and referral skills -Solid PC and keyboard skills -Strong knowledge and accuracy of systems, lending policies and Inbound and Outbound procedures and operations -Proven commitment to high quality customer service -Effective time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service -Strong verbal communication skills including both telephone and interpersonal skills -Strong critical thinking and problem-solving skills to help address the customer needs The schedule for this role is 1pm-10pm CST during the week and 9am-5pm every Saturday. This role requires you to be available to work every Saturday. Location expectations This role is designated as U.S. home-based remote. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

U.S. Bank

Inbound Personal Banker

Inframark

FULL_TIME

FEED

YEAR

For over six decades, we’ve been proud to stand beside working families across North America, partnering with labor unions, credit unions, and professional associations to ensure their members and loved ones have access to long-term benefit programs that protect what matters most — their financial stability, health, and peace of mind. Whether you’re looking to build a lasting career, strengthen your leadership abilities, or simply work in a role where purpose meets flexibility, this is a place where you can truly thrive.

<h3>About Us</h3>For over six decades, we’ve been proud to stand beside working families across North America, partnering with labor unions, credit unions, and professional associations to ensure their members and loved ones have access to long-term benefit programs that protect what matters most — their financial stability, health, and peace of mind.Our mission is deeply rooted in service. We exist to support hardworking people with integrity, compassion, and professionalism, helping them make confident decisions about their financial futures. Every conversation, every consultation, and every policy represents an opportunity to create meaningful impact for the families we serve.As we continue to grow, we’re seeking motivated, people-centered individuals who are eager to make a difference — not just in the lives of others, but in their own. Whether you’re looking to build a lasting career, strengthen your leadership abilities, or simply work in a role where purpose meets flexibility, this is a place where you can truly thrive.<hr/><h3>Position Overview</h3>This is a remote position, offering the freedom to work from home while still engaging directly with people across North America. You’ll play a vital role in ensuring that families receive the financial education, guidance, and reassurance they need during key moments in their lives.<hr/><h3>Key Responsibilities</h3><ul><li>Conduct virtual consultations and phone appointments to review and explain benefit options</li><li>Assess each member’s unique needs and provide personalized, easy-to-understand guidance</li><li>Maintain accurate, organized digital records and ensure all documentation is completed properly</li><li>Collaborate closely with your team to meet shared performance and service goals</li><li>Participate in ongoing training and professional development sessions to continually enhance your product knowledge, communication skills, and leadership potential</li><li>Share ideas and feedback to help improve processes, client satisfaction, and overall efficiency</li></ul><hr/><h3>Qualifications</h3><ul><li>Must be legally eligible to work in the United States or Canada</li><li>High school diploma or equivalent required</li><li>Proficient using Zoom, email, and other online communication tools</li><li>Exceptional listening, communication, and interpersonal skills</li><li>Highly self-motivated, organized, and dependable</li><li>Comfortable working independently in a remote environment</li><li>Prior experience in customer service, sales, or client relations is a plus but not required</li></ul><hr/><h3>Who Excels in This Role</h3>The ideal candidate is someone who:<ul><li>Naturally builds trust and rapport with others</li><li>Is adaptable, consistent, and detail-oriented</li><li>Balances independence with strong team collaboration skills</li><li>Communicates with empathy, professionalism, and confidence</li><li>Seeks continuous growth, feedback, and self-improvement</li></ul><hr/><h3>What We Offer</h3>We believe in rewarding excellence, effort, and integrity. When you join our team, you’ll gain access to:<ul><li>A comprehensive benefits package, including dental, prescription, life, and travel insurance</li><li>Full remote work flexibility, allowing you to design a schedule that fits your lifestyle</li><li>Performance-based incentives and rewards for achieving goals and exceeding expectations</li><li>Career growth opportunities through mentorship and structured leadership development programs</li><li>A positive, supportive, and inclusive culture that celebrates individual and team success</li></ul><hr/><h3>Why You’ll Love Working Here</h3>This is more than just another job — it’s a career that allows you to grow, contribute, and make a difference every single day. You’ll have the chance to help protect families, develop lifelong professional skills, and join a company that values both personal success and collective purpose.Here, your work matters. Your growth is encouraged. And your achievements are celebrated. If you’re ready to build a future that combines flexibility, purpose, and lasting impact — we’d love to hear from you.Powered by JazzHR

Spade Recruiting

Customer Service Associate

Academic Advice

Communication Skills

Compensation and Benefits

Credit Union

Customer Relations

Customer Satisfaction

Customer Support/Service

Documentation

Futures

Interpersonal Skills

Labor Unions

Leadership

Mentoring

Online Communications

Organizational Skills

Process Improvement

Sales

Work From Home

partner JazzHR

We proudly partner with over 44,000 labor unions, credit unions, and associations across North America, providing their members with exclusive supplemental benefit programs that help protect their families and their financial futures. Because these members have already expressed interest in learning more, our representatives do not cold call or solicit— every appointment is pre-qualified and focused on service, not sales pressure.

<h3>Discover a Career with Purpose and Growth</h3>Are you ready to take the next step toward a meaningful career change? We’re looking for ambitious, motivated individuals who are eager to build lasting success while making a positive difference in the lives of others. If you’re seeking a career that combines personal fulfillment with professional growth, this could be the opportunity you’ve been searching for.<h3>Who We Are</h3>We proudly partner with over 44,000 labor unions, credit unions, and associations across North America, providing their members with exclusive supplemental benefit programs that help protect their families and their financial futures. Because these members have already expressed interest in learning more, our representatives do not cold call or solicit— every appointment is pre-qualified and focused on service, not sales pressure.Our mission is simple: to educate, protect, and empower working families by helping them understand the benefits available to them. Through personalized consultations, our representatives ensure each family receives the coverage and support that fits their needs best.<h3>What You’ll Do</h3>You’ll play an important role in helping members access the benefits they’ve earned and understand how to protect what matters most. You will:<ul><li>Schedule and conduct virtual appointments with members who have requested information about their benefit programs.</li><li>Consult with families to identify their priorities and help them choose the best coverage for their individual needs and goals.</li><li>Build lasting relationships rooted in trust, clarity, and professionalism.</li><li>Develop valuable communication, leadership, and organizational skills through continuous training and mentorship.</li><li>Manage your own schedule while learning to balance personal and professional growth in a remote environment.</li></ul><h3>What We’re Looking For</h3>We value individuals who are coachable, goal-driven, and ready to take control of their careers. Minimum qualifications include:<ul><li>Excellent verbal and interpersonal communication skills</li><li>Basic computer proficiency and comfort working in a virtual environment</li><li>Strong work ethic, reliability, and commitment to personal development</li><li>Time management and organizational abilities</li><li>Ability to pass a standard background check</li></ul><h3>What We Offer</h3>We’re committed to helping every team member succeed — whether you’re just starting out or looking to take your career to the next level. You’ll enjoy:<ul><li>Comprehensive training and one-on-one mentorship — no prior experience required</li><li>Entry-level and leadership advancement opportunities with clear pathways to growth</li><li>Weekly pay, performance bonuses, and recognition programs</li><li>Full-time schedule with remote flexibility and autonomy</li><li>A supportive, team-oriented culture that celebrates success and collaboration</li></ul>This is more than just another job — it’s a chance to build a career that matters. If you’re ready to challenge yourself, grow professionally, and make a lasting impact on the people you serve, we’d love to connect with you.Apply today and start your journey toward a rewarding and purpose-driven future.Powered by JazzHR

Customer Service Agent - Work From Home

Cold Calling Skills

Consulting

Establish Priorities

Presentation/Verbal Skills

Schedule Development

Time Management

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Customer Service AssociateSpade Recruiting

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