Bradenton, FL30+ days ago
Preferred Qualifications:** + Previous experience working in a call center, customer service, 911 Operator, or dispatching environment + Demonstrate ability to meet a high level of customer service expectations + Ability to work calmly and professionally in a fast-paced, high-pressure environment + Previous experience working in a position that includes heavy telephone, radio, and computer usage + Effective oral and written communications skills for in-person, radio, and phone conversations + Ability to interpret or understand geographic information portrayed on a map and map-based applications + Knowledge of interstates and state routes throughout Florida with geographic familiarity with the freeway system and arterial roadway + Efficient and accurate data entry skills **Additional Information** + This position does not include sponsorship for United States work authorization. Among other tasks, Freeways Operators’ responsibilities include: + Monitoring the status of freeway using CCTV, Road Ranger Service Patrols, detector data, etc. to include detecting, confirming, updating, and responding to scheduled and unscheduled traffic and incident management events, congestion, and travel time imbalances in the geographical coverage area.