ESSENTIAL DUTIESDuties include but are not limited to the following:• Responsible for daily management of key account partnerships including organizing and attending meetings, managingcustomer portals, facilitating document execution, managing KPIs/scorecards, and liaising across all levels of SMC tofacilitate customer needs• Drives efficiency by removing administrative burdens, managing data, and optimizing daily workflows so salesrepresentatives can focus entirely on selling• Responsible for operational analysis, validation, cleansing, collection, and reporting• Retrieve and analyze information / data, including manual files, external websites, and statistical metrics from varioussources in support of our sales team initiatives• Respond to informational / data inquiries from various groups within the organization• Create and publish regularly scheduled and/or ad hoc reports as needed• Must be able to collect and track key program statistics and metrics, and monitor/measure program performance• Coordinate with appropriate resources to troubleshoot, resolve and improve operational issues, efficiencies, andstrength in market• Communicate with partners on policy, product changes, and other formal business matters• Support the Contract Administrative Group and Management in evaluating, managing, and ensuring compliance withpolicies and terms of contractual agreements (including Corporate Agreements, Global Agreements, Sales Policy,Rebate Agreements, Strategic Sales Programs etc.)• Liaise on cross departmental initiatives for direct and indirect channels• Other duties as assignedPHYSICAL DEMANDS / WORK ENVIRONMENT. Strong verbal, written, presentation, and interpersonal skills• Strong problem-solving skills• Experience with process improvement, project management, and technical knowledge• Proficiency in MS Office, including MS Excel mastery• Experience with analytical skills/tools preferred• Perform duties with minimal direction if applicableFor internal use only: StratAnalysis001.