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CSRs use their knowledge of patients' needs to match and schedule qualified nurses, aides, and other providers to deliver home health services. At Interim Healthcare Home Care, our patients deserve the very best – that's why we focus on each individual's needs in the comfort and dignity of their home.

DescriptionMedical Scheduler/CSR - In-Office - Full-time- Home Health  Entry Level Schedulers and Customer Service Representatives (CSR) are the first point of contact for our caregivers and clients. CSRs use their knowledge of patients' needs to match and schedule qualified nurses, aides, and other providers to deliver home health services. What we offer Medical Schedulers/Customer Service Representatives (CSR): • Competitive compensation, benefits, and incentives• A dedication to work/life balance• A team environment with a focus on community service• Daily pay available Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. As a Medical Scheduler / Customer Service Representative (CSR) you will: • Schedule client appointments/visits according to care plans, patient needs, and staff availability • Contact care providers and clients regarding day-to-day changes in scheduling needs • Provide excellent customer service to associates and clients alike • Perform administrative functions, such as: word processing, photocopying, filing, reception/telephone duties, etc.• Provide backup assistance for intake/authorization department  To qualify for a Medical Scheduler / Customer Service Representative (CSR) with us, you will need: • Medical/Health Care scheduling experience • Home Health Care or Staffing experience preferred • Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and     other healthcare-related software At Interim Healthcare Home Care, our patients deserve the very best – that's why we focus on each individual's needs in the comfort and dignity of their home. Through nursing, personal care, therapy, case management, and countless specialized services, we bring quality care where it's needed most. We're called to care so that family members can be just that.  We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #SEIndiana1

Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.If you're looking for a stable career opportunity, look no further. We offer the freedom of a flexible work schedule combined with the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.Interim HealthCare, EOE

Interim HealthCare

Medical Scheduler / CSR

Administrative Skills

Calendar Management

Community and Social Services

Compensation and Benefits

Customer Support/Service

Health Plan

Healthcare

Healthcare Customer Service

Healthcare Software

Home Care

Microsoft Office

Microsoft Windows Operating System

Nursing

Patient Care

Photocopy

Schedule Development

Service Delivery

Word Processing

Appcast Exclusive 1

Must pass skills assessment tests and have the following skills: Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone. Excellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification.

Job Description Manages daily patient and physician scheduling using Practice Management system for ordering of labs, diagnostic test orders and scheduling doctor's visits, follow-up appointments and hospital procedures and surgeries as needed. Schedules appointments in order to optimize patient satisfaction, provider time and treatment room utilization. Confirms appointments and scans orders into Electronic Medical Record (EMR). Assignments may be of a confidential manner and require judgment and discretion at all times. Position is located in our Batesville Indiana cardiology office. Possible travel to the Green township cardiology location and opportunity to grow. Responsibilities Answers telephone and directs calls to appropriate staff, makes daily patient, physician and other phone calls. Receives and routes messages, correspondence and administrative documents to the appropriate staff. Performs phone system/answering service functions. Manages the physician's outlook calendar as needed. Greets visitors and patients. Preforms patient check-in and check-out including full registration when necessary including determining all insurance coverage's as primary, secondary, tertiary, etc. and completing required paperwork for all appropriate patients. Responds to patient, prospective patient, drug reps and visitor inquiries in a courteous manner. Collects co-pays and outstanding balances. Obtains, records, and updates personal and financial patient information and signatures from Patients as determined by Medicare, State and Federal guidelines. Must stay abreast of current insurance rules and policies. Maintains cash drawer, logs co-pays and other payments, reconciles balances. May prepare and reconcile deposit slip. Verifies referrals and performs pre-certifications as appropriate. Types, mails, faxes correspondence as needed including sending patient letters, new patient paperwork, etc. Manages various work queues in EMR as needed. Orders office supplies and maintains front office and reception area cleanliness. All other clerical duties as assigned. Qualifications EDUCATION: High School Diploma or equivalent. YEARS OF EXPERIENCE: One to three years' experience Customer Service required. Medical office experience and 1-year prior scheduling experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel) required. Must be able to multi-task and maintain confidentiality. Must pass skills assessment tests and have the following skills: <ol><li>Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone. Excellent customer service skills.</li><li>Excellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification.</li><li>Knowledge of health insurance coverage, requirements.</li><li>Ability to make change if co-pays are collected, to post, and to balance the log sheet (basic math).</li><li>Analytical skills required to make decisions based on the facility and clinical situation at hand.</li><li>Knowledge of and compliance with HIPAA privacy requirements.</li></ol>

Scheduler Jobs in Greensburg, IN

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Scheduler Jobs in Greensburg, IN

Medical Scheduler / CSR Interim HealthCare

Scheduler I - Batesville Cardiology - Full Time - Days The Christ Hospital Health Network

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