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Current undergraduate or graduate student, recent graduate, or early-career candidate pursuing or holding a degree from an accredited college or university in Computer Science, Information Systems, Information Technology, Cybersecurity, Data Science, Engineering, Business Information Systems, or a related field. The intern will work with AAC technical staff to help organize project activities, document technical work, participate in Agile/Scrum ceremonies, support development tasks, and assist with testing and validation of prototype capabilities.

AAC is seeking a paid Summer Intern to support Evolve AIOps, a tool that assists with AI-enabled IT operations. This role is intended for a student, or recent graduate, interested in technology, Agile project support, technical documentation, software development, testing, artificial intelligence, and systems architecture.The intern will work with AAC technical staff to help organize project activities, document technical work, participate in Agile/Scrum ceremonies, support development tasks, and assist with testing and validation of prototype capabilities.Work Arrangement Hybrid internship with 3 days on-site work required.Duration Full-time; estimated duration of 8 to 12 weeks. Required Skills Required Experience Responsibilities· Maintain project tracking information, including tasks, action items, priorities, risks, dependencies, and status updates.· Support Agile/Scrum activities such as sprint planning, standups, backlog reviews, sprint reviews, retrospectives, meeting notes, and follow-up actions.· Create and update technical documentation, including system descriptions, process flows, architecture notes, user guides, implementation summaries, diagrams, and presentation materials.· Assist with hands-on development using a major programming language such as Python, JavaScript, Java, C#, or similar.· Support basic testing activities, including test case documentation, functional testing, defect tracking, feature validation, and documentation of test results.· Research topics such as AI-enabled operations, automation, observability, cybersecurity monitoring, DevSecOps, cloud platforms, and open-source technologies.· Help organize project files, notes, diagrams, documentation, and related materials into a consistent structure.· Project tracking | Technical documentation | Scrum / Agile ceremonies | Development support | Testing supportDesired Qualifications· Current undergraduate or graduate student, recent graduate, or early-career candidate pursuing or holding a degree from an accredited college or university in Computer Science, Information Systems, Information Technology, Cybersecurity, Data Science, Engineering, Business Information Systems, or a related field.· Strong writing and communication skills, with the ability to explain technical concepts clearly.· Coursework, project experience, or hands-on experience using at least one major programming language.· Interest in artificial intelligence, automation, cloud computing, cybersecurity, IT operations, or systems architecture.· Basic understanding of Agile or Scrum concepts, or willingness to learn.· Ability to listen to technical discussions, ask good questions, take useful notes, and turn information into organized documentation or project artifacts.· Ability to work independently, communicate progress clearly, and follow through on assigned tasks.

AAC is a leading IT service management firm specializing in enterprise-level solutions for the federal government. Since 1983, we have helped federal agencies move closer to their goals—from delivering public services to defending national interests. Combining mission-driven IT solutions and lasting partnership, we help our customers transform and modernize their infrastructures, work more effectively, and achieve their missions.

AAC Inc

Internship - Software Developer

Agile Programming Methodologies

Artificial Intelligence (AI)

Automation

Backlog Prioritization

Bug Tracking/Defect Management

Business Solutions

Cloud Computing

Communication Skills

Computer Science

Data Science

Documentation

Follow Through

Functional Testing

Information Technology & Information Systems

Internet Security

Java

JavaScript

Meeting Minutes

Microsoft C# (C Sharp)

Open Source

Organizational Skills

Process Flow

Programming Languages

Project Tracking

Prototyping

Python Programming/Scripting Language

Scrum Project Management and Software Development

Software Development

Software Testing

Sprint Planning

Sprint Retrospective

Standup Meetings

Support Documentation

System Architecture

Technical Support

Technical Writing

Test Case

Validation Documentation

Validation Testing

Writing Skills

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Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 7+ years of relevant work experience installing, supporting, and troubleshooting enterprise network systems. Hands on knowledge of Cisco routers supporting MPLS Wide Area Networking, QOS, BGP, EIGRP, Multicasting routing, Extranet, MS ExpressRoute.

Serves as the technical lead for network infrastructure projects and high-level troubleshooting. Must be capable of designing, configuring, and securing complex network environments independently. Responsible for advanced configurations (Cisco, Palo Alto, Zscaler, and MS Azure) and will serve as an escalation point for the Network Engineer.  Position requires on-site support 2-3 days per week. While not anticipated, on-site requirements are subject to change based on customer requirements.  Responsibilities may include, but are not limited to: •    Support and maintain LAN/WAN, UPS and environment monitoring system for DC headquarters facility and 52 field offices. •    Lead the installation, configuration, and maintenance of network infrastructure including Cisco router/switches, Palo Alto firewalls, and WAN/MPLS circuits. •    Manage security posture using Cisco ISE, Palo Alto firewalls, and Zscaler; oversee network access controls and operations. •    Configure and maintain Palo Alto firewalls using Panorama for centralized management. •    Architect and manage site-to-site and client VPN connections to vendor, and Microsoft Azure.  •    Perform advanced troubleshooting on WAN/MPLS services and coordinate with service providers to resolve outages. •    Mentor the other Network Engineers •    Document network diagrams and standard operating procedures (SOPs). Required Skills Required Experience •    Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 7+ years of relevant work experience installing, supporting, and troubleshooting enterprise network systems. Additional experience can be substituted for a degree. •    Requires the following experience:        o    Expert-level knowledge of Layer 2/3 Cisco switching, specifically StackWise and EtherChannel configurations.        o    Proven operational experience and proficiency with Cisco Merak, Cisco ISE, and Zscaler (ZIA/ZPA).        o    Palo Alto hands-on experience with Panorama and firewall rule management.        o    Ability to connect, secure, and manage VPNs to remote / Microsoft Azure.        o    Proficiency with Network Management Systems, specifically ManageEngine/OpManager/Netflow/Configuration Manager. Hands on knowledge of Cisco routers supporting MPLS Wide Area Networking, QOS, BGP, EIGRP, Multicasting routing, Extranet, MS ExpressRoute.        o    Deep understanding of DHCP, DNS, OSPF, and BGP. •    Must be available for weekend maintenance events and emergency outages. •    Must be engaging and proactive with critical thinking and problem-solving ability, both independently and as part of a team.  •    Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing •    Experience supporting a nationwide mid-sized Federal agency enterprise is a plus. •    CCNP certification is highly desired. •    Must obtain agency suitability clearance prior to start date.

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Internship - Software Developer AAC Inc

Sr Network Engineer AAC Inc

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