UNKNOWN

ADAPTED_NOW

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

<div><p>Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.</p><p><br/><b>A Brief Overview</b></p><p><br/>As a <b>Seasonal Repair Specialist,</b> you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind.</p><p><br/><b>What you will do</b></p><p><br/>•    Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.<br/>•    Repair chips, cracks and other auto glass related issues on customer vehicles.<br/>•    Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers.<br/>•    Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.<br/>•    Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.<br/>•    Performs other duties as assigned<br/>•    Complies with all policies and standards</p><p/><p><b>What You’ll Get</b></p><p><br/>•    Competitive weekly base pay starting at $20/hour.<br/>•    Seasonal Employment April-September with potential to advance.<br/>•    Paid training and all the tools and resources you'll need to be successful.<br/>•    View all our health, wealth and life offerings at www.safelitebenefits.com.</p><p/><p><b>Education Qualifications</b></p><p><br/>•    High School Diploma GED/Equivalent Preferred<br/>•    Valid state-issued driver’s license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required<br/>•    On-the-job training/completion of Safelite SafeTech™ certification. Required</p><p/><p><b>Experience Qualifications</b></p><p><br/>•    Must be 18 years of age or older.</p><p/><p><b>Skills and Abilities</b></p><p><br/>•    Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.<br/>•    Ability to stand for extended periods, work in tight spaces, bend and twist body<br/>•    Ability to use a variety of hand tools and power tools safely and effectively<br/>•    Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance<br/>•    Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations<br/>•    Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods<br/>•    Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”<br/>•    Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs<br/>•    Problem-solving and ability to trouble-shoot issues, independently and collaboratively<br/>•    Ability to read, write and interpret the English language and technical directions<br/>•    Ability to communicate orally (via phone) and written (via computer or other electronic means)<br/>•    Ability to maintain a professional appearance, adhering to Company uniform and PPE policies<br/>•    Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)</p><p>This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.</p><p><br/>This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.</p><p><br/>This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.<br/>Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.</p></div><div><p>This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.</p><p>This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.</p><p>Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.</p><p>--</p></div><div><p>Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".</p><p>Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers</p><p><i>Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.</i></p><p>This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.</p></div>

Safelite

Seasonal Repair Specialist

Automotive Industry

Customer Support/Service

Documentation

Driver's License

English Language

Federal Laws and Regulations

GPS (Global Positioning System)

Hand Tools

Housekeeping/Cleaning

Identify Issues

Language Interpreter

Lift/Move 25 Pounds

Maintain Compliance

Mobile Devices

Order Management

Presentation/Verbal Skills

Problem Solving Skills

Resource Management

Safety Compliance

Schedule Development

State Laws and Regulations

Surveillance

Technical Leadership

Appcast PX 2

Military Leave

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

HOUR

<h3>Overview</h3><p style="margin:0in;font-family:'arial';font-size:10pt">Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. </p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in home city branches or airport locations. </p><p style="margin:0px"> </p><p style="margin:0px">Opening available at the following branch location: 10330 Northfield Road Northfield, OH 44067</p><p style="margin:0px"> </p><p style="margin:0px">This is a seasonal position with a starting rate of pay 16.50/ hour. </p><p style="margin:0px"> </p><p style="margin:0px">The seasonal window starts June 2026 and cannot exceed 180 days.</p><p style="margin:0px"> </p><p style="margin:0px">Schedule:</p><ul><li>Sunday OFF</li><li>Monday - 7:30am-4:00pm (30 minute lunch)</li><li>Tuesday - 7:30am-4:00pm (30 minute lunch)</li><li>Wednesday - 7:30am-4:00pm (30 minute lunch)</li><li>Thursday - 7:30am-4:00pm (30 minute lunch)</li><li>Friday - 7:30am-4:00pm (30 minute lunch)</li><li>Saturday - 8:30am-12:30pm (rotating Saturdays)</li></ul><p style="margin:0px">Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  </p><p style="margin:0px">  </p><p style="margin:0px">Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. </p><h3>Responsibilities</h3><p style="margin:0px">We are hiring now for immediate openings.  Responsibilities include:</p><ul><li><div style="margin:0px">Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors</div></li><li><div style="margin:0px">Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned</div></li><li><div style="margin:0px">Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone</div></li><li><div style="margin:0px">Meet and greet customers in a friendly and timely manner</div></li><li><div style="margin:0px">Provide directions and general assistance</div></li><li><div style="margin:0px">Assist to assess condition of rental upon return</div></li><li><div style="margin:0px">Process returns, check-ins and exit kiosk transactions</div></li><li><div style="margin:0px">Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed</div></li><li><div style="margin:0px">Understand and communicate rental terms and conditions, vehicle features and other services </div></li><li><div style="margin:0px">May sell optional protection products, upgrades, fuel options and other additional equipment</div></li><li><div style="margin:0px">Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance </div></li><li><div style="margin:0px">Clean vehicle interior and exterior by hand or by operating washing equipment when needed</div></li><li><div style="margin:0px">Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing</div></li><li><div style="margin:0px">Perform miscellaneous and backup duties job-related duties as assigned</div></li></ul><p style="margin:0px"><em>Equal Opportunity Employer/Disability/Veterans</em></p><h3>Qualifications</h3><ul><li><div style="margin:0px">Must be at least 18 years old</div></li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li><div style="margin:0px">High School Diploma or G.E.D. required</div></li><li><div style="margin:0px">Must have a minimum of 1 year of customer service experience</div></li><li><div style="margin:0px">Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years</div></li><li><div style="margin:0px">No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).</div></li><li>This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being re-hired.</li></ul>

<strong>ABOUT COMPANY:<strong><br />
<br />
</strong></strong><strong></strong>A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
<strong><strong><br />
<br />
Working Here
<br />
<br />
</strong></strong><strong>Our people are the reason for our success.</strong> By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
<strong><strong><br />
<br />
Our Values:
<br />
<br />
</strong></strong><strong></strong>•	Our brands are the most valuable things we own.<br />
•	Personal honesty and integrity are the foundation of our success.<br />
•	Customer service is our way of life.<br />
•	Our company is a fun and friendly place where teamwork rules.<br />
•	We work hard... and we reward hard work.<br />
•	Great things happen when we listen... to our customers and to each other.<br />
•	We strengthen our communities, one neighborhood at a time.<br />
•	Our doors are open.<strong><strong><br />
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Seasonal Repair Specialist Safelite

Seasonal Sr. Customer Assistance Representative - Northfield Enterprise Holdings

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