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Account Analyst

Gathers, analyzes, and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal. This hybrid position requires employees residing within 50 miles of the Plano, TX; Boston, MA; Suwannee, GA; Orange, CA; Chicago, IL; New York, NY; Walnut Creek, CA; Warrenville, IL office to work onsite at the office twice a week.

KBSkills

ACTIVE

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business. This hybrid position requires employees residing within 50 miles of the Plano, TX; Boston, MA; Suwannee, GA; Orange, CA; Chicago, IL; New York, NY; Walnut Creek, CA; Warrenville, IL office to work onsite at the office twice a week. <ul><li>Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.</li><li>Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.</li><li>Coordinates service requests in a timely manner.</li><li>Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models, flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).</li><li>Gathers, analyzes, and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.</li><li>Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.</li><li>Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.</li><li>Initiate pre-renewal communications via conditional/non-renewal notice draft when necessary.</li><li>Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.</li></ul>Qualifications<div><ul><li>Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.</li><li>Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience. </li><li>Associates or bachelor’s degree preferred</li></ul></div>About UsAs a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://LMI.co/Benefits" rel="noopener nofollow noreferrer" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices<ul><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" rel="noopener nofollow noreferrer" target="_blank">California</a></li><li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" rel="noopener nofollow noreferrer" target="_blank">Los Angeles Incorporated</a></li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" rel="noopener nofollow noreferrer" target="_blank">Los Angeles Unincorporated</a></li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" rel="noopener nofollow noreferrer" target="_blank">Philadelphia</a></li><li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" rel="noopener nofollow noreferrer" target="_blank">San Francisco</a></li></ul>

Since 1912, we've grown our organization into the sixth largest global property and casualty insurer - based on 2020 gross written premium - by maintaining our commitment to the belief that progress happens when people feel secure. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures.
We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Liberty Mutual

Associate Account Analyst

Analysis Skills

Billing

Brokerage

Compensation and Benefits

Customer Acquisition

Customer Relations

Customer Support/Service

Detail Oriented

Documentation

Hazard Analysis

Information Models

Information Technology & Information Systems

Legal

Maintenance Services

Philosophy

Post-Sales

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Product Pricing

Risk Analysis

Sales Management

Stewardship

Time Management

Underwriting

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