UNKNOWN

FEED

Excellent organizational and time management skills* Demonstrate professionalism and interpersonal skills* Proven experience of working well within a team* 100% customer focus, with proven experience within a customer facing environmentAdditional Requirements:* Work flexible shifts including weekends and holidays; and work overtime as required* Work outdoors during all weather conditions* Stand for long periods of time This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed.

HOUR

As a Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.What You'll Get:* Hourly Rate is $12.25 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.* Bonus Plans: Eligible, Up to 12%* Bonus: Eligible, Up to 12%* Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include:* Employee Assistance Program for employees & family* Perks & Discounts -Theme Park Tickets, Gym Discounts & moreResponsibilities:* Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.* Welcome each customer with a smile.* Proudly represent Hertz with your professional appearance, language and behavior.* Focus on providing a clean and safe vehicle, to every customer, every time.* Take ownership of each customer's service experience by immediately owning and resolving issues.* Be proud of our brand and the role you play in our success.* Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.* Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.* Build brand loyalty.* Utilize company approved sales and service techniques when determining customer wants and needs.* Offer optional products to meet customer wants and needs.* Prepare all rental and return documents accurately and completely.* Qualify each customer using our company rental requirement guidelines.* Provide customers assistance with directions, maps, local area information, appropriate service information, etc.* Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.* Ensure that the return date and time on the rental agreement is accurate.* Review all charges at the time of vehicle return.* Prepare the Rental Agreement Folder with all required information.* Answer the phones to assist customers in a friendly, helpful and prompt manner.* Assist customers by effectively resolving all customer service issues.* Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.Skills:* Passion for customer service and attention to detail - Goes the extra mile* Self-motivated to achieve and exceed targeted goals* Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.* Proficiency in English* Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply* Work in a fast-paced environment with a variety of tasks.* Excellent organizational and time management skills* Demonstrate professionalism and interpersonal skills* Proven experience of working well within a team* 100% customer focus, with proven experience within a customer facing environmentAdditional Requirements:* Work flexible shifts including weekends and holidays; and work overtime as required* Work outdoors during all weather conditions* Stand for long periods of time

<p>Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of  Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car  Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14  additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and  service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige,  Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet  management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American  equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can
		be found at <a href="http://www.abouthertz.com/" target="_blank">www.abouthertz.com.</a> </p>
		<br/>
	<p>Learn more about Hertz by visiting <a href="http://www.hertz.com" target="_blank">www.hertz.com</a></p>
 <br/>										<p>Hertz is an Equal Opportunity Employer.</p>

The Hertz Corporation

Part Time Customer Service Associate

Amusement Parks

Car Rentals

Communication Skills

Computer Skills

Computer Systems

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Employee Assistance Plan

English Language

Exceeded Sales Goal

Interpersonal Skills

Loyalty Programs

Multilingual

Multitasking

Needs Assessment

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Rentals

Resolve Customer Issues

Returns Processing

Sales

Team Player

Telephone Skills

Time Management

Typing

Writing Skills

IRecruitee

ADAPTED_NOW

Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

<div><div style="border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>Intro</b></h2></div><div><p>Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div style="border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>Why you'll love this job</b></h2></div><div><p style="text-align:center"> </p><p>The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour.</p></div></div><div style="border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>What you'll do</b></h2></div><div><ul><li><p><b>These are the essential functions of the job</b><br/><br/><em>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</em></p></li><li>Issue, reissue and refund passenger tickets</li><li>Book, ticket and confirm flight reservations</li><li>Rebook passengers on oversold flights and during irregular operations</li><li>Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>Make boarding and departure gate announcements</li><li>Deliver domestic/international flight documents</li><li>Perform passenger service flight close-out procedures</li><li>Accept, check and tag passengers’ baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>Maintain timeline of flight boarding process</li><li>Perform customer service on the job training</li><li>Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>Queue lines at ticket counter kiosks and ticket counters</li><li>Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>Accept and activate passengers’ self-tagged bags at activation stations</li><li>Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>Respond and assist during security and/or emergency situations</li><li>Provide connecting passengers with gate information</li><li>Provide quality customer service in a professional manner and in accordance with American’s guidelines.</li><li>Adhere to company policies, procedures, and performance standards.</li><li>Complete job-relevant trainings</li><li>Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>Use multiple internal resources/systems including during customer interactions</li><li>Wear uniforms as required by company policy</li></ul><p> </p><p>* Reasonable accommodations may be made for qualifying individuals with disabilities.  </p><p><br/><b>Depending on your airport size, you may also do the followin</b>  </p><p>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms<br/> </p></div></div><div style="border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>All you'll need for success</b></h2></div><div><p><u><strong>Minimum Qualifications- Education & Prior Job Experience</strong></u></p><ul><li>High school diploma or GED or international equivalent</li><li>Bilingual language skills required in some locations</li><li>Applicable valid driver’s license as required by local authorities</li><li>Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>Must be authorized to work in the U.S.</li></ul><p> </p><p><u><strong>Preferred Qualifications- Education & Prior Job Experience</strong></u></p><ul><li>Working knowledge of Sabre or any other Passenger Service System</li><li>Previous face to face Customer Service experience</li><li>Working in a fast pace environment</li></ul><p> </p></div></div><div style="border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>What you'll get</b></h2></div><div><p>Feel free to take advantage of all that American Airlines has to offer: </p><ul><li>Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. </li><li>Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div style="border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>Feel free to be yourself at American</b></h2></div><div><p>From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br/><br/>Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.</p></div></div></div>

American Airlines

Customer Service Agent Part Time (El Paso, TX, US)

Airline Reservation

Airport Security

Card Processing

Collective Bargaining

Corporate Policies

Credit Processing

Diversity

Driver's License

Federal Aviation Administration (FAA)

Government Regulations

Health Plan

Kiosks

Legal

Operational Control

United States Customs

OTHER

If you enjoy helping people, want a low-drama, team-focused environment, and speak both Spanish and English fluently, we’d love to meet you. We believe in providing the tools and flexibility you need to thrive professionally and personally, without the need to meet sales or call quotas.

ENTRY Level <strong>Bilingual Customer Service Rep<br/></strong><br/><br/><strong>Location:</strong> El Paso Insurance, El Paso, TX (On-site only)<br/><strong>Job Type:</strong> Full-Time or Part-Time<br/><strong>Pay:</strong> $11.00 – $12.00/hour<br/><strong>Experience:</strong> Entry-level position, 2 -3 years of experience preferred.<br/><br/><br/><strong>About Us<br/></strong><br/><br/>We’re a small, growing health insurance agency with <strong>over 10 years of experience</strong> serving families in <strong>El Paso and New Mexico</strong>. We help people <strong>understand their health options</strong> — not push them into sales. Our office is local, our clients are real people, and our goal is simple: to provide support that matters. <br/><br/><br/><strong>Who We’re Looking For<br/></strong><br/><br/>You’re bilingual, patient, and reliable. Maybe you’ve worked in customer service before and you’re ready to <strong>work somewhere stable</strong>, where your time and skills actually matter.<br/><br/><br/>If you enjoy <strong>helping people</strong>, want a <strong>low-drama, team-focused environment</strong>, and speak both <strong>Spanish and English</strong> fluently, we’d love to meet you.<br/><br/><br/><strong>What You’ll Be Doing<br/></strong><br/><br/><ul><li><strong>Answer incoming calls</strong> and help clients with simple questions.</li><li>Take detailed <strong>messages and follow-ups.</strong></li><li>Speak with clients in both <strong>English and Spanish.</strong></li><li>Use <strong>Microsoft Excel</strong> and basic internet tools to stay organized.</li><li>Help create a smooth, respectful client experience.</li></ul><strong>What You Need to Bring<br/></strong><br/><br/><ul><li><strong>Fluent in both English and Spanish</strong> (reading, writing, speaking).</li><li>Friendly phone voice and ability to <strong>really listen.</strong></li><li>Comfortable with computers (Excel, internet).</li><li>Can multitask and stay organized under pressure.</li><li>Willing to work <strong>on-site</strong> — this is not a remote position.</li><li>Able to pass a background check.</li></ul><strong>Why You Might Love It Here<br/></strong><br/><br/><ul><li><strong>Stable full-time hours or Part-time schedule.</strong></li><li>A team that actually respects your time and your effort.</li><li>Room to <strong>grow your role and responsibility.</strong></li><li>A meaningful job — we are not about sales or call quotas.</li><li>The office environment is <strong>respectful, bilingual, and people-focused</strong></li></ul><strong>Ready to Apply?<br/></strong><br/><br/><strong>Join a team where customer satisfaction is our top priority. We believe in providing the tools and flexibility you need to thrive professionally and personally, without the need to meet sales or call quotas.<br/></strong><br/><br/><strong>Summary<br/></strong><br/><br/><em>Bilingual?<br/> Good with people?<br/> Tired of toxic work environments?<br/> Let’s talk. This could be your next long-term move.</em><br/><br/>

Seasonal Administration Jobs in El Paso, TX

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Seasonal Administration Jobs in El Paso, TX

Part Time Customer Service Associate The Hertz Corporation

Customer Service Agent Part Time (El Paso, TX, US) American Airlines

Customer Service Bilingual - Entry level - Full/Part Time El Paso Health Insurance

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