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Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

About the Role:
<div>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.   </div><div>Day to day, you’ll… </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Deliver supplies and materials to and from tax office locations in a timely and organized manner </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Maintain an inventory of district resources </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Track and control hot spare computer equipment in the district </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Document hardware problems and their resolution within the ticketing system </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Maintain up-to-date technical knowledge of the department’s supported products and systems </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Participate in all required training relevant to the position and perform other duties as assigned </li></ul></div>

What you'll bring to the team...:
<div>Education: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">High school diploma or equivalent </li></ul></div><div> </div><div>Work Experience: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Must have reliable transportation to travel between office locations as required </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Must be able to work independently </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Must be able to lift 55 pounds </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Demonstrated decision-making, analytical, and problem-solving skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Demonstrated organization, prioritization, and project coordination skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1">Effective time management and multi-tasking skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1">Ability to follow direction </li></ul></div>

Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome">blockbenefits.com</a>. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

H&R Block

Seasonal, Operations Technical Specialist

Administrative Skills

Business Solutions

Communication Skills

Compensation and Benefits

Computer Maintenance

Desktop Administration

Electricity

Establish Priorities

Financial Services

HVAC

Hardware Administration

Identify Issues

Interpersonal Skills

Inventory Management

Leadership

Low Voltage (LV)

Maintenance - Electrical

Microsoft Outlook

Microsoft Windows System Administration

Multitasking

Operational Audit

Organizational Skills

Product Support

Project/Program Coordination

Property Maintenance

Retail

Small Business

Tax Returns

Technical Analysis

Technical Operations

Time Management

Writing Skills

[AW]-iCims

Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion. * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements.

Job Description:
Job Summary: As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. Key Responsibilities & Essential Functions: • Customer Service: <ul><li> </li><li>Provides superior customer service</li><li>Takes orders from customers by telephone or in person</li><li>Answers customer questions regarding products and assists them with selections</li></ul> • Food Service: <ul><li> </li><li>Prepares, packages, and merchandises fresh product</li><li>Slices, packages, labels, and rotates products</li><li>Scans in items on Telxon for production</li><li>Assists in technical areas as needed</li></ul> • Sales: <ul><li> </li><li>Merchandises product effectively</li><li>Uses suggestive selling techniques to meet customer needs and build department sales</li><li>Makes regular announcements related to freshly-produced items, and to increase sales</li></ul> • Food Safety / Sanitation: <ul><li> </li><li>Cleans and sanitizes display cases; properly operates / maintains equipment</li><li>Complies with H-E-B food safety and sanitation standards</li><li>Complies with departmental SOPs and store operating procedures</li></ul> • Additional Department-Specific Responsibilities: Aguas: <ul><li> </li><li>Peels, cuts, and chops fresh fruits and vegetables</li><li>Prepares fresh specialty drinks and food products specific to the Aguas department</li></ul> • Floral: <ul><li> </li><li>Designs floral arrangements; provides a variety of fresh, quality products</li><li>Designs and executes merchandising programs</li><li>Tracks seasonal record when appropriate</li></ul> • Market: <ul><li> </li><li>Cuts, trims, and prepares meat for service meat counter and self-service counter</li><li>Ensures proper product rotation and storage</li><li>Maintains coolers and freezers</li><li>Weighs, prices, and packages selections</li><li>Operates power meat prep and process equipment</li></ul> • Produce: <ul><li> </li><li>Stocks and rotates product to ensure freshness</li><li>Assists floral department when needed</li><li>Communicates product knowledge to customers by explaining and providing samples</li><li>Cuts, wraps, and prices produce to be placed on sales floor</li><li>Maintains signing program</li></ul> • Seafood: <ul><li> </li><li>Knowledgeable about various fish and shellfish</li><li>Weighs, prices, and packages selections</li><li>Maintains coolers and freezers</li></ul> The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: Knowledge/Skills/Abilities:<ul><li>Customer service and communication skills - Required</li><li>Computer systems knowledge (Telxon, ACR, label machine) - Required</li><li>Strong customer service skills - Required</li><li>Communication and interpersonal skills - Required</li><li>Reading and writing skills - Required</li><li>Planning and organizing skills - Required</li><li> Education:</li><li>HS Diploma or GED (or equivalent) - Required</li><li> Licenses/Certifications:</li><li> Completion of Company Orientation and Safety Training - Required</li><li> Physical Demands & Working Conditions:</li><li>Function in a fast-paced, retail environment</li><li>Work with Customers, staying attentive to their needs</li><li>Perform the following, based on your Department</li><li>Market: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion * Frequently be exposed to wet, cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements * Occasionally be exposed to hot conditions, ambient temperatures, loud noise * Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs**</li><li>Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet, cold conditions * Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, ambient temperatures, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**</li><li>While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day</li><li>It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.</li><li> The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 5/1/2014

</li></ul>

Eagle Pass 02 (East Main/South Bibb Avenue) Produce - Perishables Rep - Part-Time

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Seasonal, Operations Technical Specialist H&R Block

Eagle Pass 02 (East Main/South Bibb Avenue) Produce - Perishables Rep - Part-Time HEB

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