We are looking for an experienced Program Manager to lead and scale service fulfillment and Reverse logistics operations across the U.S. You will design, implement, and continuously improve end-to-end processes for installation, field service fulfillment, parts logistics, returns, and depot repair to meet aggressive SLAs, cost targets, and customer experience goals. What you'll be doing: Lead cross-functional programs to operationalize new products, services, and service offerings, ensuring readiness across fulfillment, logistics, field service, and support.