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Our team also enjoys great benefits, including medical, dental, vision, paid time off (PTO), flexible schedules, a referral program, and free doggie daycare during scheduled shifts as well as discounts on retail items, overnight lodging, and healthy pet coverage. Safari Pet Resort in Murfreesboro, TN is calling all people with a deep love of animals and a gift for customer service to apply to join our amazing office team as a full-time OR part-time Pet Resort Customer Service Rep!

HOUR

Safari Pet Resort in Murfreesboro, TN is calling all people with a deep love of animals and a gift for customer service to apply to join our amazing office team as a full-time OR part-time Pet Resort Customer Service Rep! WHY YOU SHOULD JOIN OUR TEAMWe are a family-owned company that loves providing great animal care and taking care of our employees. We pay our full- and part-time customer service reps a competitive wage starting at $15.00/hour. Our team also enjoys great benefits, including medical, dental, vision, paid time off (PTO), flexible schedules, a referral program, and free doggie daycare during scheduled shifts as well as discounts on retail items, overnight lodging, and healthy pet coverage. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading! ABOUT SAFARI PET RESORTDogs and cats in Middle Tennessee come to us to enjoy a pampered, individualized pet resort experience. Our founders have over 40 years of experience providing high-quality animal care, so they know what it takes to provide a lovely home away from home for our furry friends. At our sophisticated center, we offer premium overnight lodging, award-winning grooming, playful doggie daycare, and a swimming pool. We strive to create pleasant experiences for both our two-legged and four-legged clients.Our family-owned and operated business is passionate about taking care of animals, and we want to build a team that is too. We are looking for friendly, energetic people who will treat our clients' dogs and cats as if they were their own. Our employees enjoy generous benefits and a positive, supportive environment filled with fun and excitement. Join us at Safari Pet Resort, "Where Pets Go On Adventure"! ARE YOU A GOOD FIT?Ask yourself: Are you a fast learner? Can you effectively prioritize multiple tasks? Do you have excellent communication skills? Can you attentively follow instructions? Are you highly organized and detail-oriented? If so, please consider applying for this full- or part-time animal care office position today! YOUR LIFE AS A PET RESORT CUSTOMER SERVICE REPFull-time employees are scheduled 3 - 4 days per week, and part-time employees are scheduled 2 - 3 days per week. Full shifts are typically 6:20 AM - 6:15 PM with an hour lunch. Half shifts are either 6:50 AM - 12:30 PM or 12:30 PM - 6:15 PM.As a Pet Resort Customer Service Rep, you provide exceptional customer service for our clients with either two feet or four. You are a friendly, charismatic person who makes our customers feel comfortable leaving their furry loved ones in our care. Through emails, texts, phone calls, and in-person chats, you interact with clients, answer questions, and schedule appointments.You perform a variety of client relations duties such as handling cash, engaging with pets, and managing incoming and outgoing client services. When owners drop their dogs and cats off, you lovingly handle their fuzzy friends. You also complete office tasks such as filing paperwork and making copies. You take pride in efficiently handling our office matters and keeping our customers happy! WHAT WE NEED FROM YOU<ul><li style="color:#212529;background:#ffffff">Experience with customer service or sales</li><li style="color:#212529;background:#ffffff">Ability to work weekends and holidays</li><li style="color:#212529;background:#ffffff">High school diploma or equivalent</li><li style="color:#212529;background:#ffffff">Heart and love for working with dogs and cats</li></ul>If you can meet these requirements and perform this animal care job as described above, we would be happy to have you as part of our team!Location: 37130 Job Posted by ApplicantPro

Safari Pet Resort

Pet Resort Customer Service Rep

Animal Care

Calendar Management

Childcare

Communication Skills

Customer Relations

Customer Support/Service

Detail Oriented

Employee Benefits

Establish Priorities

High School Diploma

Mobile Applications

Multitasking

Organizational Skills

Resolve Customer Issues

Safari Browser

Sales

Team Building

Team Lead/Manager

Talent Acquisition

You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Introduction:
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide.  We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.  Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. 

Overview:
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

Responsibilities:
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service.  You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions.  You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Expectations:<ul><li>Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.</li><li>Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.</li><li>Help resolve customer issues and complaints and escalating problems to the management team when necessary.</li><li>Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations. </li><li>Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.</li><li>Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.</li><li>Part-time positions require availability to work on a weekly basis year round.  Schedules may be set or vary to meet the needs of the store.</li><li>Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.</li></ul>Physical Demands:<ul><li>Frequent movement within the store to access various departments, areas, and/or products.</li><li>Ability to remain in a stationary position for extended periods.</li><li>Frequent lifting.</li><li>Occasional reaching, stooping, kneeling, crouching, and climbing ladders.</li></ul>Benefits available include:<ul><li>Get paid sooner! Daily Pay earned wage access is available to all store employees.</li><li>Employee Discount</li><li>Paid sick time (accrued based on time worked)</li><li>Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)</li><li>Commuter Benefits</li></ul>COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications:
<ul><li>2+ years’ experience in a retail setting preferred.</li><li>Candidates must be a minimum of 18 years of age to be considered for employment. </li><li>High school diploma/GED preferred.</li><li>Outstanding customer service skills to match customers to products that meet their needs.</li><li>Basic reading, writing and accounting skills required.</li><li>Excellent customer service and communication skills needed.</li><li>Strong interpersonal, communication, and problem solving skills.</li><li>Ability to work a flexible schedule including evenings, weekends, and holidays.</li></ul>

EEO Statement:
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Pet Resort Customer Service Rep Safari Pet Resort

*Supervisor (Part-time) Barnes & Noble Education, Inc.

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