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FEED

Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes.

<b>Key Responsibilities</b><ul><li>Customer Service</li><li>Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs</li><li>Builds relationships with vendors by providing direction and checking to ensure merchandise resetsare completed according to Lowe's specifications</li><li>Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)</li><li>Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders</li><li>Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:</li><li>Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise</li><li>Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise</li><li>Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary</li><li>Demonstrates sincere appreciation to customers</li><li>Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs</li><li>In-stock</li><li>Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes</li><li>Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective</li><li>Verifies buyback items and ensures they are pulled, prepped, and ready for shipping</li><li>Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details</li><li>Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels</li><li>Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store</li><li>Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales</li><li>Works with store leadership to stage clearance and damaged merchandise for quick sale</li><li>Sorts products in bins, drawers and boxes to ensure that they are in the proper location</li><li>Merchandise to plantogram, price, color block and place plants as they arrive</li><li>Fill plant racks onto plant tables per plantogram to grand opening ready standards</li><li>Clean and Safe Stores</li><li>Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks</li><li>Ensures all reset displays are safe and in working order and repaired/replaced as needed</li><li>Repairs/seals damaged packaging and boxes including peg-hook items</li><li>Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor</li><li>Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)</li><li>Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection</li><li>Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas</li><li>Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates</li><li>Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices</li><li>Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)</li><li>In addition to the above responsibilities, this individual is held accountable for other duties as assigned</li><li>Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated</li><li>Audit and update pricing labels inside and outside the store to ensure accuracy</li><li>Follow state-specific guidelines on price changes (Pricing Policy SF-06)</li></ul><br/><b>Required Qualifications</b><ul><li>High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable</li></ul><br/><b>Preferred Qualifications</b><ul><li>6 Months of Lowe's sales floor experience </li><li>6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays </li><li>3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment </li></ul><br/>Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Lowe's

Seasonal Merchandising Service Associate - Weekends Preferred

Analysis Skills

CCTV

Copying Machines

Customer Relations

Customer Support/Service

Fax Machines

Genetics

Housekeeping/Cleaning

Leadership

Legal

Loss Prevention

Maintain Compliance

Medical Conditions

Merchandising

Metrics

Military

Needs Assessment

New Store Openings

Order Picking/Packing

Painting (Facilities and Maintenance)

Price Tags

Pricing

Product Development

Product Merchandising

Product Pricing

Product Support

Project Execution

Project Schedule

Regulatory Compliance

Safety Training

Safety/Work Safety

Sales

Stock Rotation

Surveillance

Up-Selling

Vendor/Supplier Relations

IRecruitee

The Bio Dude is hiring a Customer Care Specialist to support our retail customers, maintain inventory accuracy, and help deliver an exceptional in-store and remote customer experience. This role is ideal for someone who enjoys helping people, staying organized, and working in a fast-paced environment—especially if you have an interest in reptiles and amphibians.

<p/><h2>Customer Care Specialist</h2><p><strong>Part-Time and Temporary | Onsite | Webster, TX</strong></p><p><strong>The Bio Dude</strong> is hiring a Customer Care Specialist to support our retail customers, maintain inventory accuracy, and help deliver an exceptional in-store and remote customer experience. This role is ideal for someone who enjoys helping people, staying organized, and working in a fast-paced environment—especially if you have an interest in reptiles and amphibians.</p><h3>What You’ll Do</h3><ul><li>Provide friendly, knowledgeable customer service in-store, by phone, and via email</li><li>Assist customers with product selection and reptile/amphibian care guidance</li><li>Accurately process sales transactions, returns, and exchanges</li><li>Maintain inventory accuracy, restock shelves, and keep the store clean and organized</li><li>Track customer interactions and ensure timely follow-up and issue resolution</li><li>Assist with inventory tracking, loss prevention, and operational reporting</li><li>Support marketing initiatives, promotions, and in-store events</li><li>Stay current on product updates and reptile care best practices</li><li>Follow OSHA safety standards and company policies</li><li>Participate in ongoing training and development</li><li>Opportunity to assist with trade shows and special events</li></ul><h3>Tools & Systems You’ll Use</h3><ul><li>Shopify, SKULabs, Front, Nextiva</li><li>Slack, Google Workspace, Microsoft Office</li><li>Inventory kiosks and POS systems</li><li>Social media and basic website support tools</li></ul><h3>Schedule</h3><ul><li>Part-time, <30 hours per week</li><li>Shifts:<ul><li>10:00 AM – 6:15 PM (Thursday–Friday)</li><li>Saturdays: 9:30 AM – 6:15 PM</li></ul></li><li>No overtime without management approval</li></ul><h3>Qualifications</h3><ul><li>High school diploma or equivalent (required)</li><li>Prior retail or customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Ability to multitask and stay organized</li><li>Comfortable working independently and as part of a team</li><li>Professional demeanor and positive attitude</li></ul><h3>Physical Requirements</h3><ul><li>Ability to lift and carry up to 40 lbs</li><li>Frequent standing, walking, bending, and kneeling</li><li>Ability to safely handle reptiles and amphibians as needed</li></ul><h3>Benefits</h3><p>Employee Discount</p><p><br/></p><p>Why The Bio Dude?</p><p>We’re passionate about raising the standard for reptile care—and we want team members who care just as much about customers, accuracy, and teamwork. If you’re looking for a stable role with growth potential in a niche industry, this is your lane.</p>

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Seasonal Merchandising Service Associate - Weekends Preferred Lowe's

Customer Care Specialist (Part-Time and Temporary) The Bio Dude Inc

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