What you'll need to be successful: 7+ years' experience leading Salesforce implementation projects 3+ years experience working for a consulting company 3+ Salesforce certifications (Admin, Advanced Admin and Service Cloud at minimum) Excellent communication skills - written, verbal and interactive during in-person and virtual meetings; and the ability to tailor communications to multiple audiences at all levels A pro-active, entrepreneurial attitude Strong analytical skills with the ability to observe trends and actively make suggestions based on results Available and responsive to questions, clarifications, and instructions, ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals Technical Architect certification a plus Public sector experience a plus. Responsibilities include: Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements Review solutions and recommend improvements Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions Act as a release manager, approving configuration and coded items to be deployed between environments.