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If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality.

YEAR

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we’re proud to be a little different. You can see it in our bright orange signs-but there’s more to it than that. With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions. For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We’re innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we’re unlike any other bank. And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: <ul><li>Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.</li><li>Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.</li><li>Manage Salesforce system administration: custom objects, fields, layouts, validation rules.</li><li>Implement automation: workflows, approval processes, and rules to streamline operations.</li><li>Ensure data governance: audits, data management, and quality standards adherence.</li><li>Design and execute test plans for solution validation.</li><li>Lead Salesforce integrations ensuring consistency and information flow across systems.</li><li>Collaborate with stakeholders to evaluate integration needs and maintain implementations.</li><li>Provide technical mentorship to junior team members and serve as a subject matter expert.</li><li>Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.</li><li>Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.</li><li>Stay current on Salesforce updates and industry best practices.</li><li>Be task-focused and adaptable in a dynamic work environment.</li><li>Present ideas clearly and concisely to technical and non-technical audiences.</li><li>The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.</li><li>May require work in a Midland office to ensure collaboration and support of internal and external customers.</li><li>Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).</li><li>Other duties as assigned.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Management Information Systems, Accounting, Finance, or related field.</li><li>Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations.</li><li>Experience with Salesforce Industries OmniStudio and deployment in banking environments.</li><li>Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing.</li><li>Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce).</li><li>Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau.</li><li>Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred.</li><li>Ability to diagram customer processes and recommend effective changes.</li><li>Ability to manage multiple priorities in a dynamic, fast-paced environment.</li><li>Strong communication skills (written, verbal, and presentation).</li><li>Excellent organizational and time management skills.</li><li>Salesforce.com or similar CRM proficiency.</li><li>Understanding of customer and partner relationship strategies.</li><li>Knowledge of the customer journey and ability to map touchpoints to the sales process.</li><li>Basic understanding of API and REST.</li><li>Basic knowledge of database architecture.</li><li>Experience in ITIL or formal SDLC methodologies.</li><li>Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.</li><li>Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.</li></ul> Experience with the sales process, cycles and methodology, including: <ul><li>Familiarity with Salesforce Industries OmniStudio Framework.</li><li>Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution.</li><li>Account/territory management</li><li>Opportunity management</li><li>Contact management</li><li>Business development</li><li>Professional services</li><li>Partner management</li><li>Technical consulting</li><li>Service engineering</li></ul> Experience with marketing activity, including: <ul><li>Demand generation</li><li>Lead nurturing</li><li>Customer profiling</li><li>Social & digital media</li><li>Campaign influence tracking</li></ul> Competencies: <ul><li>Business insight</li><li>Cultivates innovation</li><li>Drives results</li><li>Makes sound decisions</li><li>Being a brand champion</li><li>Collaborates</li><li>Communicates effectively</li><li>Customer focus</li><li>Being Authentic</li><li>Emotional Intelligence</li><li>Self development</li><li>Being flexible and adaptable</li></ul> At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com. Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 88000-120000 Yearly Salary PId61021a5de7f-25401-38959719

Midland States Bank

Senior Salesforce Engineer- Financial Services Cloud

JobTarget

Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software. This role provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services.

HOUR

Position Title: Teller - Bilingual Locations: Rockford_IL_Highcrest Time Type: Full time Req ID: JR1292-Rockford_IL_Highcrest At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Teller - Bilingual Pay Range: $17.50-$22.00/hr Position Summary The Teller - Bilingual position is responsible for providing exceptional customer experiences to our diverse clientele. This role provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance. Reports any discrepancies to the supervisor as necessary. Proficiency in both English and Spanish is required to assist our multilingual customers effectively. Primary Accountabilities <ul><li>Institutional knowledge of banking.</li><li>Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds</li><li>Examines cash carefully to guard against counterfeit bills.</li><li>Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.</li><li>Assists customers with transactions and ATM operations.</li><li>Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.</li><li>Understanding basic knowledge of deposit and lending products & services.</li><li>Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships.</li><li>Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software.</li><li>Serves as relief and /or backup teller in other locations of Midland States Bank.</li><li>Timely completion of all assigned learning activities.</li><li>Actively participate in weekly huddles and one on one coaching sessions.</li><li>Demonstrates and models Midland States Bank core values that support the bank's culture.</li><li>Participate in bank sponsored community activities.</li><li>Effectively communicate with customers in both English and Spanish, ensuring clear and accurate responses.</li><li>Translate and interpret documents and message as needed.</li><li>The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.</li><li>May require work in a Midland office to ensure collaboration and support of internal and external customers. </li><li>Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).</li><li>Other duties as assigned.</li></ul> Position Qualifications Education/Experience: <ul><li>Minimum Requirement: High School Diploma.</li><li>Demonstrated proficiency in both English and Spanish is required.</li></ul> Ability to: <ul><li>Stand for extended periods of time.</li><li>Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs).</li></ul> Competencies: <ul><li>Business insight</li><li>Cultivates innovation</li><li>Drives results</li><li>Makes sound decisions</li><li>Being a brand champion</li><li>Collaborates</li><li>Communicates effectively</li><li>Customer focus</li><li>Being Authentic</li><li>Emotional Intelligence</li><li>Self development</li><li>Being flexible and adaptable</li></ul> If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 17.5-22 Hourly Wage PI5e5b0fd8e32e-6478

Teller - Bilingual

Bank Secrecy Act

Banking Services

Business Banking

Cash Management

Coaching

Communication Skills

Community Banking

Compensation Management

Compensation and Benefits

Computer Systems

Cross-Selling

Customer Experience

Customer Relations

Customer Service Software

Customer Support/Service

Data Entry

English Language

Financial Transactions

Follow Through

Futures

High School Diploma

Internet/Online Service

Loans

Maintain Compliance

Multilingual

Regulatory Compliance

Spanish Language

Time Management

Trial Balances

Willing to Travel

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Senior Salesforce Engineer- Financial Services CloudMidland States Bank

Teller - BilingualMidland States Bank

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