NewSenior Estimator - Commercial Roofing JobotSenior Estimator - Commercial RoofingPompano Beach, FL$80,000–$130,000 / yearThis organization has built a strong reputation across Florida through long-term relationships, high-quality execution, and a strong focus on reroofing, service, maintenance, and building envelope solutions — no ground-up/new construction work. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Security Systems Programmer / Integration Specialist JobotSenior Security Systems Programmer / Integration SpecialistFort Lauderdale, FL$35–$50 / hourSummary: Currently seeking a Senior Security Systems Programmer / Integration Specialist for a well-established systems integration company that specializes in commercial door hardware, access control, video surveillance, and integrated security solutions. A commercial openings and security systems integrator that provides doors, frames, hardware, access control, video surveillance, automatic doors, and gate access systems for new construction, renovations, and existing facilities.
NewSenior Tax Associate JobotSenior Tax AssociateHialeah, FL$85,000–$120,000 / year2. Minimum of 5 years of experience in a tax role with a focus on preparing 1040 individual returns, 1065 partnership, 1120S Corporate tax returns, non-profit, and estate returns. Preparing and reviewing complex tax returns including 1040 individual returns, 1065 partnership, 1120S Corporate tax returns, non-profit, and estate returns.
NewSenior Tax Accountant JobotSenior Tax AccountantBoca Raton, FL$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We’re on the hunt for a Senior Accountant to join our team in South Florida, where you'll have the chance to impact growing businesses, lean in to your entrepreneurial spirit, and build your expertise in financial advisory and accounting services.
NewSenior Trial Attorney to Partner – Malpractice & General Liability Defense JobotSenior Trial Attorney to Partner – Malpractice & General Liability DefenseMiami, FL$150,000–$250,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As part of our strategic growth, we are expanding into South Florida and seeking an experienced Senior Trial Attorney or Partner-Level Attorney to play a pivotal role in launching and growing our presence in the region.
NewSenior Integrations & Implementation Specialist JobotSenior Integrations & Implementation SpecialistKey Biscayne, FL$140,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You’ll work directly with leadership, engineering, clients, and third-party partners to build scalable onboarding and integration processes across ERP systems, banking platforms, APIs, and financial data environments.
NewSenior Business Banking Relationship Manager First Horizon BankSenior Business Banking Relationship ManagerMiami, FLHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The Business Banking Relationship Manager, Sr is a high-level banker role responsible for developing, managing, and expanding business relationships for a portfolio of small to midsized businesses.
NewSenior Treasury Management Sales Officer First Horizon BankSenior Treasury Management Sales OfficerCoral Gables, FLHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Sales Officers are required to develop and execute regular calling programs, network externally, partner with key team members and analyze client needs to drive business results.
Senior Construction Litigation Attorney Wyman Legal SolutionsSenior Construction Litigation AttorneyBoca Raton, FLYou will also be in a position to advise and guide clients through their ongoing construction projects; actively litigate cases; handle depositions; attend court hearings; engage in discovery; direct litigation strategy; and handle all phases of litigation, including trial. Confidently advising homeowners, contractors, HOAs, and Condominium Associations on issues common to major construction and renovation projects, including issues relating to payments, timing, and quality of work.
NewSenior Retail Pharmacist (VSP/PT) CenterWell PharmacySenior Retail Pharmacist (VSP/PT)Plantation, FL$115,200–$158,400 / yearAs the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do.
Sr Project Manager, Corporate Real Estate Lennar HomesSr Project Manager, Corporate Real EstateMiami, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Sr Project Manager role will be the primary driver of technology delivery in support of Lennar's Corporate Real Estate Portfolio — coordinating system implementations and cross-functional initiatives that directly enable the real estate team to operate at scale.
Sr Product Manager Lennar HomesSr Product ManagerMiami, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Proven experience launching or scaling data products, analytics solutions, AI-enabled capabilities, or large-scale enterprise platform programs; including, establishing lean product lifecycle practices and leading rollout and adoption programs end-to-end.
Sr Data Analyst Lennar HomesSr Data AnalystMiami, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. A Senior Data Analyst is an experienced professional responsible for leading complex projects and initiatives, mentoring junior analysts, and acting as a liaison between business stakeholders and technical teams.
Sr Systems Engineer Lennar HomesSr Systems EngineerMiami, FLFull timeLennar is one of the nation’s leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Senior Collaboration & Endpoint Engineer lead the planning, implementation, administration, and support of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 geographically distributed endpoints across Windows, macOS, iOS, Android, and other devices.
Sr Accountant Lennar HomesSr AccountantMiami, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The candidate will be highly detailed orientated and have a commitment to drive efficiencies throughout the financial reporting function to enhance the monthly close-to-report cycle as well as the internal controls over financial reporting and consistently deliver high quality financial data to key stakeholders in a timely fashion.
Sr Data Engineer Lennar HomesSr Data EngineerMiami, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lead the design and implementation of scalable, high-performance data architectures that support diverse data sources, including structured, semi-structured, and unstructured data.
Sr Software Engineer Lennar HomesSr Software EngineerMiami, FL$107,400–$134,200 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. We reasonably expect the base compensation offered for this position to range from an annual salary of $107,400.00 - $134,200, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
NewSr Software Engineer, Mobile Lennar HomesSr Software Engineer, MobileMiami, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. This is primarily an active position which requires the Construction Manager to have the ability to work in excess of eight hours a day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Sr Manager, Data Science Lennar HomesSr Manager, Data ScienceMiami, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. This role owns the strategy, delivery, and people leadership of a high-impact team building pricing, forecasting, and predictive models that influence revenue, operations, and capital decisions across the business.
NewSenior Customer Service Representative (Float) Centennial BankSenior Customer Service Representative (Float)Coral Springs, FLADDITIONAL INFORMATION** Required Proficiencies: - Employee must be available to float between work locations as needed - Sales ability in banking or related field - General banking product knowledge - May be required to work an alternative location within the region or market This position requires frequent use of a vehicle during and sometimes after business hours to perform the required duties of the job. **SOFTWARE SKILLS REQUIRED** Intermediate: Spreadsheet Basic: 10-Key, Payroll Systems, Word Processing/Typing **WORKING CONDITIONS** Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
NewSenior Customer Service Representative (Float) Home BancShares IncSenior Customer Service Representative (Float)Coral Springs, FLWhile performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 2 years related experience and/or training, or equivalent combination of education and experience.
Senior / Principal Sediment Remediation Practitioner GEO SYNTEC CONSULTANTSSenior / Principal Sediment Remediation PractitionerBOCA RATON, FLFull timeGeosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. We operate under a sell-manage-do culture, and so we expect that you'd work on challenging technical projects while leveraging your existing knowledge and experience to help Geosyntec expand its current practices and capabilities through business development and client management.
Director, Procurement Operations Lennar HomesDirector, Procurement OperationsMiami, FLFull timeWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Partnering across Finance, IT, Legal, and business leadership, this role drives AI adoption, workflow automation, and data-driven performance management to deliver compliance, visibility, and operational efficiency at enterprise scale.
Senior Representative, Customer Service - Skilled Apidel TechnologiesSenior Representative, Customer Service - SkilledWeston, FLContractorThe Senior Representative will be a highly proficient and quality-focused producer of Pre-Operative Plans, they will be focused on their individual production efforts to meet team and department production targets, their responsibilities will include but not be limited to the following: Create cases to be completed using a proprietary case management system. 1 Total Positions on 1st shifts at the Weston site to account for anticipated growth onsite Demand continues to grow, so there is high overtime need (though infrequent, >55 hour weeks are possible).
Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance LLCSr. Consumer Loan Specialist - Sales Customer ServiceTamarac, FLYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children''s Research Hospital.
Sr. FP&A Manager, Customer Success Anaplan IncSr. FP&A Manager, Customer SuccessMiami, FLYou will work in close partnership with the Chief Customer Officer (CCO) and her Customer Success team, including the Operations Team, collaborating with senior Customer Success leaders and influencing strategic decision-making through accurate forecasting, insightful analysis, and trusted business partnership. FP&A Manager and a leader in the Go-To-Market Finance Team on a hybrid schedule in our Miami office, you will play a pivotal role in shaping Anaplan''s financial strategy and driving excellence in financial planning and analysis.
NewSenior Customer Relations Specialist, PSA Collectors Holdings, Inc.Senior Customer Relations Specialist, PSABoca Raton, FL$23–$28 / hourWe grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.
NewSenior Sales & Service Representative (Universal Banker) First Citizens BancShares IncSenior Sales & Service Representative (Universal Banker)Hollywood, FLOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. High School Diploma or GED and 1 years of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
Sr. Analyst, Enterprise Service Desk Abacus Group, LLCSr. Analyst, Enterprise Service DeskFort Lauderdale, FLAssist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.
Customer Service & Account Manager Happy Floors LLCCustomer Service & Account ManagerMiami, FLJob Summary: The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Account Specialists, and supporting strategic customer and sales-related operational initiatives. The Customer Service & Account Manager focuses on protecting customer relationships, improving account-level service execution, and ensuring cross-functional coordination across Customer Service, Sales Support, Logistics, and Operations.
NewSenior Warehouse Customer Relationship Manager BrainworksSenior Warehouse Customer Relationship ManagerMiami, FLFrom mid-level managers to C-suite executives, we partner with clients across industries to place leaders in key roles, including sales, marketing, business development, and product management. This role maintains full ownership of customer satisfaction by overseeing day-to-day service performance, coordinating warehouse and inventory-related activities, and aligning operations with client expectations.
Sr. Manager VS&A Customer Care & DRN Support (Hybrid) Motorola Solutions IncSr. Manager VS&A Customer Care & DRN Support (Hybrid)Fort Lauderdale, FL$130,000–$150,000 / yearThis team is the critical frontline connection for our enterprises and public safety partners, delivering specialized support for Video Security & Analytics (VS&A) Customer Care and Digital Radio Network (DRN) infrastructure. You will oversee the delivery of support services with an always-on rigor, helping to ensure that critical communications and intelligence systems remain optimized and secure.
Senior Web Analytics & Customer Experience (CX) Consultant NTT DATA, Europe & LATAM, Branch in USASenior Web Analytics & Customer Experience (CX) ConsultantMiami, FloridaThis role will focus on leveraging digital analytics to enhance customer experience, optimize digital journeys, and drive data-informed decision-making. Experience with Google Analytics or Adobe analytics, Google Tag Manager (GTM), Looker, Contentsquare, Hotjar, FullStory, or similar platforms.
Sr Client Service Representative Jewelers MutualSr Client Service RepresentativeMiami, FloridaThe Senior Client Service Representative (CSR) is a seasoned professional responsible for facilitating renewals, providing support to specific producers and/or strategic accounts, and addressing daily client inquiries and issues. In collaboration with producer partners, coordinates and facilitates policy renewals, ensuring timely and accurate completion of renewal processes for complex accounts and/or a larger book of business.
Sr. Member Service Officer (Floater) First Entertainment Credit UnionSr. Member Service Officer (Floater)Hollywood, FloridaMember Service Officer (Floater) will perform a variety of direct member contact functions to effectively meet the needs of members, including but not limited to paying and receiving functions, performing advanced account maintenance services, recommending and selling the Credit Union’s products and services while ensuring to maintain confidentiality and security of member information. Accurately present information and perform tasks associated with memberships, accounts, and ancillary services offered by the Credit Union.· Accept consumer loan applications, follow-up with members on documentation and close in-person consumer loans.
NewSenior Customer Success Manager U.P. ShopSenior Customer Success ManagerMiami, FLMaintain and strengthen relationships while fostering new contacts with customers cross functional leaders by providing support, information, and guidance; researching and recommending new opportunities for profit and operational improvements . This includes development of relationships with a cross-functional executives and project leaders within each customer and execution of strategies focused on driving customer retention and outcomes that will ultimately lead to more business.
Sr. Procurement & Corporate Services Analyst Banco Santander (Brasil) SASr. Procurement & Corporate Services AnalystMiami, FLKey responsibilities include providing accounting guidance for Purchase Orders and expense reporting in Concur, managing the TWA log and related documentation, preparing financial presentations and reports, and coordinating shared services agreements with affiliates. Advise on and resolve issues related to the accurate application of Purchase Orders to invoice payments, partnering with Accounts Payable to ensure timely and efficient vendor disbursements.
Sr Customer Success Manager - Business & Government Anthology IncSr Customer Success Manager - Business & GovernmentBoca Raton, FLFull timeThe ideal candidate for this role embraces a customer-first mindset, excels at building relationships and creating raving fans, can confidently solve adoption challenges, and is adept at driving activities that deliver exceptional value to customers in all phases of the lifecycle. The CSM works collaboratively with other Blackboard teams to ensure customers receive appropriate support, resources, and services, and assists account team members in identifying expansion (sales and services) opportunities.
Senior Field Service Representative Schneider Electric USA, IncSenior Field Service RepresentativeMiami, FLFull timeSchneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment .
Sr. Customer Engineer, Enterprise Pendo.io IncSr. Customer Engineer, EnterpriseMiami, FLRemote$193,393–$241,742 / yearYour impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success.
Senior Expert, Technical Services, C&ES Wartsila CorpSenior Expert, Technical Services, C&ESFort Lauderdale, FLAs a Senior Technical Expert, Control & Electrical Systems, you will analyse and propose solutions for complex technical problems and propose improvements for working methods, products and solutions. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsiläs purpose of enabling sustainable societies through innovation in technology and services into reality.
Senior Customer Success Manager DoorDash IncSenior Customer Success ManagerFL$81,600–$120,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
Sr Data Analyst, Customer Operations Scribd, IncSr Data Analyst, Customer OperationsMiami, FLYou will partner closely with Customer Operations leadership & team, Product, Finance (RevOps), and Data Engineering to build trusted reporting, improve operational rhythms, and drive measurable outcomes across retention, expansion, customer health, and support efficiency. In the United States, outside of California, the reasonably expected salary range is between $80,000 [minimum salary in our lowest US geographic market outside of California] to $138,500 [maximum salary in our highest US geographic market outside of California].
Sr. Consultant, Professional Services (Microsoft Security) Softchoice CorpSr. Consultant, Professional Services (Microsoft Security)Fort Lauderdale, FL$116,800–$146,000 / yearWhat you'll do: You will work closely with related teams on Microsoft Security and Identity Management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of identity management and workplace endpoint security solutions.
Remote - Sr. SharePoint Consultant, Professional Services Softchoice CorpRemote - Sr. SharePoint Consultant, Professional ServicesFLRemoteWhat you'll do: You will work closely with related teams on SharePoint projects, which would include upgrades, installations, configurations, migrations, security enhancement, administration, policy development, and user training. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Microsoft SharePoint solutions.
Sr. Consultant, Professional Services (Identity and Messaging) Softchoice CorpSr. Consultant, Professional Services (Identity and Messaging)Miami, FL$110,960–$138,700 / yearWhat you'll do: You will work closely with related teams on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Active Directory, Microsoft 365, Exchange, and migration management solutions.
NewSenior Customer Relations Specialist, PSA Collaborative SolutionsSenior Customer Relations Specialist, PSABoca Raton, FloridaWe grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.
Senior Financial Services Collector FiservSenior Financial Services CollectorCoral Springs, FloridaEstablish rapport with customers to effectively overcome objections and negotiate payment solutions on higher-risk or complex accounts. As a Senior Financial Services Collector , you will be responsible for managing complex delinquent accounts and engaging with customers to negotiate and secure payment arrangements.
Senior Manager - Marketing Business Operations Voice of Customer & Marketing Risk Management American Express CoSenior Manager - Marketing Business Operations Voice of Customer & Marketing Risk ManagementSunrise, FLThe Senior Manager, Marketing Business Operations Voice of Customer & Marketing Risk Management will lead the end-to-end analysis of customer complaints and Voice of Customer data, translating key themes and risk indicators into actionable insights that inform marketing strategies, improve customer experience, and reduce friction points. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.