Senior Manager, Customer Experience & Retention JRSK IncSenior Manager, Customer Experience & RetentionNew York, NY$135,000–$145,000 / yearYou will bridge data and creative execution, scaling signature programs like Surprise & Delight and VIP personalization while partnering cross-functionally across retail, social, and service to eliminate customer friction and build lasting brand loyalty. You'll design and evolve key retention initiatives-including Surprise & Delight programs and VIP personalization frameworks-partnering with Brand to establish audience segments, data collection protocols, and commercial targets.
Senior Customer Success Manager MongoDB IncSenior Customer Success ManagerNew York, NY$87,000–$172,000 / yearTrack and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales team. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Senior Business Manager, Enterprise Services Capital One Financial CorpSenior Business Manager, Enterprise ServicesNew York, NY$200,700–$229,100 / yearCredit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Sr. Client Services Associate Phreesia IncSr. Client Services AssociateNYRemote$85,000–$120,000 / yearAs one of the first points of contact for new clients, you will guide healthcare practices through a structured onboarding journey, ensuring they go live on the Phreesia platform with confidence and achieve early, measurable value. Work closely with Client Success Managers to ensure a seamless transition from implementation to ongoing engagement while building the skills to independently manage client relationships over time.
NewContracts & Compliance Senior Associate, Government Services and Public Sector BDO International LtdContracts & Compliance Senior Associate, Government Services and Public SectorNew York, NY$80,000–$130,000 / yearJob Summary: The Contracts and Compliance Senior Associate supports the full lifecycle management of government contracts and grants and the business compliance with all applicable federal regulations, including FAR, DFARS, and GSA requirements, including support of the firm's GSA Multiple Award Schedule (MAS) contract and OASIS+ and other governmentwide acquisition contract (GWAC)/IDIQ vehicles,, and state and local regulations in coordination with the organization's Office of the General Counsel ("OGC"), as appropriate. The position serves as a key business-facing resource for identifying and coordinating implementation of contractual and grant obligations, preparing compliant proposal content based on established requirements, coordinating with OGC and government contacts, supporting maintenance of the firm's System for Award Management (SAM.gov) registration and annual representations and certifications, and ensuring all contract deliverables are submitted accurately and on time.
Senior Customer Success Account Manager Microsoft CorpSenior Customer Success Account ManagerNY$106,400–$203,600 / yearMasters Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience?. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
Senior Growth Marketing Manager, Live Services Rockstar Games IncSenior Growth Marketing Manager, Live ServicesManhattan, NY$120,000–$175,000 / yearFind opportunities based on marketing analytics, player behavior, community sentiment, and product roadmap to develop marketing strategies and deliver campaigns that support growth and healthy, long-term enjoyment of our live service titles. We lead all aspects of live services marketing planning and execution for our titles, including all creative assets and messaging to support campaigns and promotions across owned and operated channels, paid media, and partner marketing.
State and Local Tax Financial Services Senior Associate PricewaterhouseCoopers LLPState and Local Tax Financial Services Senior AssociateStamford, CT$77,000–$214,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. You'll help with assessing our client's state and local tax burden and recommend solutions that support their overall business objectives to ensure that their filling positions are consistent with good business practices and with the states applicable tax laws and rules.
State And Local Tax Financial Services Senior Associate PwCState And Local Tax Financial Services Senior AssociateStamford, CT$77,000–$214,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. You'll help with assessing our client's state and local tax burden and recommend solutions that support their overall business objectives to ensure that their filling positions are consistent with good business practices and with the states applicable tax laws and rules.
Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PwCRisk & Independence Contract Specialist Senior Manager - Advisory Consulting ServicesNew York, NY$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients' procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.
Senior Technical Program Manager, Platform Services DoorDash IncSenior Technical Program Manager, Platform ServicesNew York, NY$130,600–$192,000 / yearThe team owns three distinct business lines: Drive, a white-label delivery API that enables external businesses to access DoorDash's delivery network; Parcels, which provides last-mile logistics for retailers and merchants; and Enterprise (DoorDash for Business), a b2b product suite powering corporate meal programs and large ordering for organizations of all sizes. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Senior Account Executive II, Financial Services Collibra NVSenior Account Executive II, Financial ServicesNY$140,000–$175,000 / yearCollibra is the Data Intelligence company, helping organizations maximize the value of their data through trusted, governed, and meaningful data access - empowering many of the world''s leading financial institutions to scale data-driven decision-making while meeting the most demanding regulatory and compliance requirements. Your mission is to build brand authority and serve as a Data Intelligence visionary across the entire customer lifecycle, driving demand, accelerating adoption, and leading expansion efforts within a territory of top-tier incumbents and high-growth financial prospects.
Senior Manager, Customer Engagement Analytics The National Football LeagueSenior Manager, Customer Engagement AnalyticsNew York, NY$130,000–$180,000 / yearIn this role, you'll sit at the center of that work, partnering with our NYC team and stakeholders across Marketing, DTC, and Consumer Insights, while leading a distributed offshore delivery team to turn ambiguous ideas into sharp, high-impact analytics. Communication Mastery : Excellent ability to simplify complex data insights into strategic actions and communicate these clearly to both business and technical stakeholders, including in contested or high-pressure settings.
NewSr. Customer Experience Manager (US) PointClickCare Technologies IncSr. Customer Experience Manager (US)NYRemote$113,000–$126,000 / yearWith the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. Position Summary: The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Senior Payroll Data Analyst (HCM PeopleSoft/ERP Systems) New York University School of MedicineSenior Payroll Data Analyst (HCM PeopleSoft/ERP Systems)New York, NY$70,481.60–$98,827.63 / yearhas ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.
Senior Sales Representative Clarity Testing ServicesSenior Sales RepresentativeTarrytown, NY$60,000–$70,000 / yearFull timep>We are seeking an experienced Sales Representative with preference for a strong background in selling firefighter equipment, supplies and/or occupational health medical services, specifically annual physical exams for fire departments. Our clients include major organizations such as Con Edison (since 2003), the NYC Department of Environmental Protection (since 2001), Skanska, Regeneron Pharmaceuticals, and Metropolitan Transportation Authority Capital Construction.
Customer Content Campaigns Senior Manager Genesys Cloud Services IncCustomer Content Campaigns Senior ManagerNew York, NY$104,500–$183,700 / yearYou'll turn customer proof from a set of individual assets into an always-on marketing engine, extending the reach of customer stories through campaigns and experiences you help shape, in partnership with the teams that own execution. Genesys is looking for a Customer Content Campaigns Senior Manager to turn customer stories and customer proof into integrated marketing campaigns that reach the right audiences, across the right channels, at the right moments.
Sr Customer Care Loaner Specialist FUJIFILM Biotechnologies USA IncSr Customer Care Loaner SpecialistFairfield, NJ$29–$34.27 / hourFor all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
Senior Customer Success Manager AvanteSenior Customer Success ManagerNew York, New YorkBringing forth a combination of enterprise customer service and complex account management skills, you will build lasting relationships across multiple stakeholders and drive value across our enterprise customers. 7+ years of customer success experience in B2B SaaS, with at least 3+ years owning strategic enterprise accounts with multi-stakeholder buying committees and at least 2+ years working at a start-up (seed through series C).
Senior Manager, Customer Experience Strategy AwaySenior Manager, Customer Experience StrategyNew York City, New YorkYou will bridge data and creative execution, scaling signature programs like Surprise & Delight and VIP personalization while partnering cross-functionally across retail, social, and service to eliminate customer friction and build lasting brand loyalty. You’ll design and evolve key retention initiatives—including Surprise & Delight programs and VIP personalization frameworks—partnering with Brand to establish audience segments, data collection protocols, and commercial targets.