SME in supporting and troubleshooting Operating Systems; Windows 11, MacOS, Office 365, Remote Desktop, Microsoft Teams, Microsoft Office suite, IOS devices (iPad and iPhone), Crestron, SCALA, Adobe Suite, and production hardware (cameras, switchers, mics, speakers, soundboards, and presentation devices). Demonstrated ability to support and operate live event production environments, including multi-camera setups and live switching, Streaming platforms (e.g., Microsoft Teams Live / Town Hall), Video production systems such as Tri caster, Advanced audio engineering and mixing highly preferred.