If any of the remaining courses are hot food items, the In-Room Dining Server retrieve the hot box from the hallway and place it in a convenient location for the guest, open the hot box, remove each item, lift off the cover/lid, announce the menu items to the guest, replace the cover/lid and place them back in the hot box. Offer In-Room Dining guests an enjoyable, expertly served beverage/dining experience conforming to the In-Room Dining Service and Training Manual: The In-Room Dining Server must be able to speak intelligently about of all of the flavors, ingredients, and preparation of menu items as well as soft drinks, liquors, beers, and wines available.