Contact Center Business Architect Kaiser PermanenteContact Center Business ArchitectDuluth, GALeads and consults team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. Serves as an expert consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders and business owners to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and senior management; partnering with stakeholders to develop goals and set the prioritization of deliverables; driving business processes (e.g.
Vice President, Data Center Operations ABM Industries IncVice President, Data Center OperationsAtlanta, GA$242,900–$451,100 / yearProvide regular updates to executive leadership, including the President and finance leadership, regarding the status of large projects, service delivery, operating performance, client satisfaction, risks, schedule delays, installation challenges, scope changes, and other material business matters. This leader will provide strategic and operational direction to division, branch, department, and functional leaders to ensure the business delivers high-quality services, projects, and solutions safely, efficiently, profitably, and to clients'' satisfaction.
Systems Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided) MaximusSystems Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided)Atlanta, GAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Personal Banker Associate I- Cureton Financial Center Fifth Third BankPersonal Banker Associate I- Cureton Financial CenterStonecrest, North CarolinaThe Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
Security Officer - Command Center GardaWorld Security Services U.S.Security Officer - Command CenterMarietta, GAFull timeAs a Security Officer – Command Center, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Sr. Implementation Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided) MaximusSr. Implementation Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided)Atlanta, GAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Essential Duties and Responsibilities: - Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule.
Industrial and Data Center Practice Leader S&ME, Inc.Industrial and Data Center Practice LeaderAtlanta, GAFull timeBuild Relationships that MatterEstablish and grow key client relationships at local, regional, and national levels within the marketCollaborate with local operations and expand existing client relationshipsLeverage your network and industry presence to position S&ME as a trusted partner for each of our service linesDeliver exceptional client experiences that lead to repeat business and long-term partnershipsLead, Build, and Inspire TeamsPartner with internal leaders to build the team, capabilities, and resources needed to scaleMentor and lead multidisciplinary teams to deliver high-quality solutionsFoster a culture of collaboration, accountability, and growthDeliver ExcellenceEnsure projects are executed with a focus on quality, safety, and client satisfactionStay ahead of market trends, emerging technologies, and competitive dynamicsChampion innovation and continuous improvement to keep S&ME at the forefrontWhat You Bring:Proven success driving revenue growth of our core services (geotechnical, environmental, civil and construction materials testing/special inspections) within Industrial, Data Centers, or similar marketsStrong network and client relationships within the industrial and./or data center industry10+ years of progressive experience in project/program or market leadership rolesYou have a proven track record of winning and delivering opportunities for multiple clients within the Industrial and Data Center marketRelevant professional licensure (PE/PG or equivalent) is a plus. The Industrial & Data Center market segment is part of S&ME's Business Growth Team where we utilize our life cycle approach providing our core services of environmental, civil, and geotechnical engineering along with construction materials testing services and special inspections to support our industrial and private clients.
NewContact Center Agent EpiqContact Center AgentAtlanta, GeorgiaYou’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Contact Center Operations & Transformation Lead Capgemini SEContact Center Operations & Transformation LeadAtlanta, GA$88,544–$207,401 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The ideal candidate will bring deep expertise in contact center technologies, workforce management, and service delivery optimization while partnering with cross-functional stakeholders to implement scalable, customer-centric solutions.
Contact Center Transformation - Manager PricewaterhouseCoopers LLPContact Center Transformation - ManagerAtlanta, GA$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Data Center Manager ATL DigitalOcean LLCData Center Manager ATLAtlanta, GA$131,200–$164,000 / yearThis includes working closely with facilities and capacity planning teams to optimize rack density and energy efficiency, as well as partnering with vendors, OEMs, and suppliers to ensure timely delivery of components, manage RMAs, and resolve hardware escalations. Collaborating globally with regional data center managers and infrastructure leads in SFO, Toronto, New York, London, Frankfurt, Amsterdam, Bangalore, Singapore, and Sydney to: Share operational patterns and best practices.
Contact Center Supervisor - Customer Solutions Operations (Remote) The Home Depot IncContact Center Supervisor - Customer Solutions Operations (Remote)GARemoteKey Responsibilities: 50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met. 20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires.
Sr. Data Center Technician Penguin Solutions IncSr. Data Center TechnicianGA$76,000–$94,000 / yearPenguin Solutions brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI factory platform designed to help customers deploy and scale AI workloads with speed and precision. Risk Assessment & RCA: Identify risks, assess systemic impacts, and lead cross-functional Root Cause Analysis (RCA) investigations for recurrent hardware or facility failures, recommending and implementing corrective actions to prevent future outages.
JD Store Management - Town Center At Cobb - Kennesaw, GA JD Sports Fashion PlcJD Store Management - Town Center At Cobb - Kennesaw, GAKennesaw, GAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Town Center at Cobb, Kennesaw, GA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Town Center at Cobb, Kennesaw, GAKennesaw, GAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
JD Associate - Town Center At Cobb - Kennesaw, GA JD Sports Fashion PlcJD Associate - Town Center At Cobb - Kennesaw, GAKennesaw, GASales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
Finish Line Macy''''s Store Associate - Town Center at Cobb, Kennesaw, GA JD Sports Fashion PlcFinish Line Macy''''s Store Associate - Town Center at Cobb, Kennesaw, GAKennesaw, GASales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
HR Service Center Representative II NLB ServicesHR Service Center Representative IIAtlanta, GAProvide customer service via phone to active, inactive, retired, survivors involving non-revenue travel related issues. Provides customer service in a call center environment by retrieving information from online resources and interpreting the information and providing the appropriate response to the customer.
Data Center Technician Penguin Solutions IncData Center TechnicianGA$60,000–$75,000 / yearPenguin Solutions brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI factory platform designed to help customers deploy and scale AI workloads with speed and precision. Risk & Impact Assessment: Identify risks, assess impacts, and recommend corrective actions during Data Center power and cooling events, focusing on high-density HVAC and liquid cooling systems critical for AI/HPC workloads.
Manager, Critical IT Facilities - (Data Center) Emory UniversityManager, Critical IT Facilities - (Data Center)Atlanta, GeorgiaFull timeMINIMUM QUALIFICATIONS: A bachelor's degree and five years of work experience with data center operations, cabling (voice, data, copper, fiber), and environmental data center equipment (UPS, generator, PDU, electrical circuits, fire protection) or an equivalent combination of related work experience, education, and training. KEY RESPONSIBILITIES: Provides technical oversight and planning, risk management, and emergency management support of all Emory University Office of Information Technology (OIT) critical facilities, data closets, and data center colocations, with focus on Emory managed data centers.