Research, establish, and maintain a list of available housing opportunities in the region Develop relationships with and become knowledgeable about local community resources including transitional housing, shelters, and permanent housing Develop individualized housing plans and communicate plans and housing opportunities to members Ensure effective service and all placements are consistent with member care plan Assist members with the housing search, including applying for apartments, negotiating with potential landlords, and filling out rental applications Assist members in understanding tenant rights and responsibilities Assist members with landlord communications by being a mediator if there are disagreements or concerns Conduct follow-up meetings with members after housing placement to assist with any issues that may have arisen Maintain accurate documentation of service objectives, outcomes, and other member-related information in appropriate data systems Participate in collaborative team meetings to provide input, support, brainstorm solutions to common areas of concern, and develop best practices Understand and abide by all departmental and companywide policies and procedures Comply with all safety and injury prevention policies and regulations Utilize the Homeless Management Information System (HMIS) to add members into housing portal Assist members complete the CES assessments Assist members in-person with assessments or housing tenancy Perform other duties as assigned or required per departmental policy. Diploma/GED required, associate degree preferred Minimum 2+ years of experience in healthcare, social services, public health, case management, or working with unhoused and unsheltered individuals, families, and veteran programs Prior experience working with HMIS Prior experience working in a social service setting with working knowledge of case management systems and planning techniques Current and valid Driver's License with a clean driving record Reliable transportation and proof of auto insurance Current BLS certification from the American Heart Association upon start date Distraction-free home workspace with a secure internet connection.