Your skills include: Information Systems networking; Microsoft technologies (SQL Server, Windows Server, Visual Studio, Active Directory); relational databases, VMware, SAN, and Citrix; hardware, software, and network troubleshooting; strong written/verbal communication and customer-escalation skills; scripting for troubleshooting and configuration changes; teamwork and corrective-action leadership; switch/router/controller log analysis; and TCP/IP services including DHCP, DNS, and IP multicast. You're the right fit if: You've acquired 2+ years of experience in a role with broad technical knowledge of the XDS, Guardian solution, technical knowledge of Philips Central Station (PIC iX) and all product support processes related to installation, configuration, and troubleshooting issues.